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Remote Insurance Appointment Setter Jobs in Meriden, CT

Aflac Incorporated

Sales Coordinator

Shelton, CT · Remote

$70K - $90K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... Authorizes forms for license applications, appointments, and terminations sent to state insurance ...

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Showing results 21-40

All JobsInsurance Appointment Setter JobsRemote Insurance Appointment Setter JobsRemote Insurance Appointment Setter Jobs in Meriden, CT

Remote Insurance Appointment Setter information

See Meriden, CT salary details

$9

$23

$42

How much do remote insurance appointment setter jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote insurance appointment setter in Meriden, CT is $23.77, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $29.23 per hour, depending on experience, location, and employer.

What is the difference between Remote Insurance Appointment Setter vs Remote Insurance Customer Service Representative?

AspectRemote Insurance Appointment SetterRemote Insurance Customer Service Representative
Primary RoleScheduling insurance appointments and consultationsHandling customer inquiries, policy support, and claims assistance
Required SkillsCommunication, scheduling, basic insurance knowledgeCustomer service, problem-solving, insurance product knowledge
Work EnvironmentRemote, client-facing, appointment-focusedRemote, customer support, communication-heavy
CertificationsNone typically required, insurance knowledge preferredCustomer service experience, insurance knowledge beneficial

The main difference is that Remote Insurance Appointment Setters focus on scheduling appointments for insurance agents or brokers, while Remote Insurance Customer Service Representatives handle ongoing customer inquiries and support. Both roles often require strong communication skills and insurance knowledge, but their daily tasks and objectives differ significantly.

What are popular job titles related to Remote Insurance Appointment Setter jobs in Meriden, CT? For Remote Insurance Appointment Setter jobs in Meriden, CT, the most frequently searched job titles are:
What cities near Meriden, CT are hiring for Remote Insurance Appointment Setter jobs? Cities near Meriden, CT with the most Remote Insurance Appointment Setter job openings:
Remote Insurance Appointment Setter jobs near you
Infographic showing various Remote Insurance Appointment Setter job openings in Meriden, CT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 2% Temporary, 5% Contract, and 1% Nights. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $49,451 per year, or $23.8 per hour.

Call Center Manager

Fair Haven Community Health Care

New Haven, CT • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Fair Haven Community Health Care

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.

Position Summary

This position is onsite/hybrid in New Haven, CT

The Call Center Manager is responsible for the strategic, operational, and personnel leadership of the Call Center at Fair Haven Community Health Care (FHCHC). This role ensures efficient, patient-centered scheduling and communication that directly impact access to care, patient satisfaction, and organizational performance.

Key Responsibilities

Reporting to the Sr. Director of Clinical Operations, the Manager leads a team of call center staff including leads and representatives. This individual ensures that workflows, systems, and people align to provide timely, accurate, and compassionate service to our patients. A commitment to continuous quality improvement, innovation, and a highly satisfied patient experience is essential. Typical duties include but are not limited to:

  • Lead and develop a team of Call Center Leads, Representatives, and Appointment Specialists.
  • Oversee daily call center operations, including patient scheduling, call handling, and communication workflows.
  • Monitor and improve key performance indicators such as wait times, appointment accuracy, call resolution, productivity, and patient satisfaction.
  • Build and maintain performance dashboards to identify trends, measure success, and drive continuous improvement.
  • Develop and implement scalable processes, training programs, and a remote/hybrid call center strategy.
  • Recruit, onboard, coach, and evaluate staff while fostering a culture of accountability and service excellence.
  • Serve as a subject matter expert for Epic and call center technologies, providing operational support and guidance.
  • Partner with clinical and operational leaders to improve patient access and remove barriers to care.
  • Manage escalated patient and staff concerns with a focus on resolution and service recovery.
  • Ensure compliance with HIPAA and organizational policies.

Qualifications

  • Bachelor's degree required; significant relevant experience may be considered in lieu of degree. Five years of experience in a call center environment, with 3+ years in a leadership or management capacity. Experience in a remote call center environment preferred.
  • Demonstrated success in building and scaling customer service teams in fast-paced environments. Experience in a healthcare setting preferred, and familiarity with federally qualified health centers (FQHCs)is highly preferred.
  • Proficiency with Epic or other EHR systems, call center software, Microsoft Office Suite. Bilingual (English/Spanish) also required.

Direct Reports

  • Call Center Leads
  • Call Center Representatives
  • Call Center Appointment Specialists

BENEFITS

  • Comprehensive Medical
  • Health Savings Account (HSA)
  • Vision and Dental Insurance
  • Voluntary Benefits (Short-Term & Long-Term Disability)
  • Paid Life Insurance
  • Paid Holidays
  • Generous Paid Time Off (PTO)
  • 403(b) Retirement Plan with Employer Match

OUR CULTURE

At Fair Haven Community Health, our culture is at the heart of everything we do. We are committed to improving the health and well-being of the communities we serve through equitable, high-quality, patient-centered care that is culturally responsive.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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