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Remote Inmate Call Monitoring Jobs in Iowa (NOW HIRING)

MCI Careers

Manager of Accounting

Iowa, IA · On-site +1

Monitor and improve accounting processes and systems to increase accuracy and efficiency. * Support ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

SVP of Sales

Iowa, IA · Remote

... call center footprint and operations that extend across multiple countries. We deliver Customer ... Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ...

MCI Careers

Manager of Accounting

Iowa, IA · On-site +1

Monitor and improve accounting processes and systems to increase accuracy and efficiency. * Support ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

MCI Careers

VP of Sales

Iowa, IA · Remote

Market Intelligence Monitor industry trends and competitive activities to inform strategic ... Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and ...

Land O'Lakes

Sales Development Manager

Ames, IA · Remote

This position is remote/virtual and can work from home but must be located within Fort Dodge, IA ... Utilizes pre-call planning tools and approach * Relies on agronomy or services experts for ...

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All JobsRemote Inmate Call Monitoring JobsRemote Inmate Call Monitoring Jobs in Iowa

Remote Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as a Remote Inmate Call Monitoring Specialist, and why are they important?

To thrive as a Remote Inmate Call Monitoring Specialist, you need attention to detail, strong listening skills, and familiarity with legal and correctional procedures, often backed by a high school diploma or relevant experience. Proficiency in call monitoring software, recording systems, and secure data management tools is typically required. Strong ethical judgment, discretion, and effective communication are vital soft skills for handling sensitive information and collaborating with law enforcement or correctional staff. These skills ensure accurate monitoring, compliance with regulations, and the protection of privacy and security within correctional environments.

What job makes $10,000 a month without a degree?

Remote Inmate Call Monitoring jobs typically do not pay $10,000 a month; such high earnings are uncommon without specialized skills or experience. High-paying roles that can reach this level often involve sales, entrepreneurship, or skilled trades, but generally require experience, certifications, or a strong network. Most jobs with this income level demand significant expertise or business ownership rather than a standard position without a degree.

What are some common challenges faced in a Remote Inmate Call Monitoring position, and how can they be managed effectively?

Remote Inmate Call Monitoring professionals often encounter challenges such as managing large volumes of calls, maintaining focus during lengthy monitoring sessions, and handling sensitive or distressing conversations. To manage these challenges effectively, it's important to develop strong attention to detail, utilize robust call management software, and follow established protocols for flagging suspicious or concerning communications. Regular communication with supervisors and team members can also provide support and ensure that protocols are consistently followed, helping to maintain both compliance and personal well-being.

How much is a 15-minute call from jail?

In remote inmate call monitoring roles, the cost of a 15-minute jail call typically ranges from $3 to $10, depending on the facility and service provider. Monitoring professionals may need to understand call costs for compliance and reporting purposes, but the actual charges are set by the jail or phone service provider, not the monitoring role itself.

Can TextNow accept jail calls?

As a remote inmate call monitoring professional, it is important to note that services like TextNow typically do not support calls from jail or prison phone systems, which often use specialized or restricted lines. Most jail calls are made through approved, monitored phone services that comply with correctional facility regulations, and consumer apps like TextNow are generally not compatible with these systems. Monitoring jail calls requires specific tools and legal compliance, and standard consumer messaging apps are not designed for this purpose.

Can prisoners work remotely?

Remote inmate call monitoring jobs typically involve overseeing and analyzing phone calls from correctional facilities, and they are usually performed remotely by trained professionals. These roles often require security clearances, specialized software, and adherence to strict confidentiality protocols, but they do not involve prisoners working remotely. Instead, the job is conducted by individuals monitoring calls from outside the facility.

What is the difference between Remote Inmate Call Monitoring vs Inmate Records Technician?

AspectRemote Inmate Call MonitoringInmate Records Technician
CredentialsBasic security or monitoring certifications, background checksHigh school diploma or GED, data entry skills
Work EnvironmentRemote, security-focused, correctional facilitiesOn-site or administrative office, correctional facilities
Industry UsageLaw enforcement, correctional agencies, private monitoring servicesCorrectional facilities, law enforcement agencies
Job FocusMonitoring inmate calls, ensuring security complianceMaintaining inmate records, data management

Remote Inmate Call Monitoring involves overseeing inmate communications remotely to ensure security, while Inmate Records Technicians handle inmate data and records. Both roles are essential in correctional settings but differ in responsibilities, environment, and required skills.

What is remote inmate call monitoring?

Remote inmate call monitoring is the process of listening to, recording, and analyzing phone calls made by inmates in correctional facilities from a remote location. This job involves ensuring that calls comply with legal and facility regulations, identifying potential security threats, and documenting any suspicious activity. Monitors typically use specialized software to access call recordings and may be required to produce reports or transcripts as needed. The role is important for maintaining facility security and supporting investigations.
What are popular job titles related to Remote Inmate Call Monitoring jobs in Iowa? For Remote Inmate Call Monitoring jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Remote Inmate Call Monitoring jobs in Iowa look for? The top searched job categories for Remote Inmate Call Monitoring jobs in Iowa are:
What cities in Iowa are hiring for Remote Inmate Call Monitoring jobs? Cities in Iowa with the most Remote Inmate Call Monitoring job openings:
Remote Inmate Call Monitoring jobs near you

Patient Financial Representative (Remote) Lvl 1

Professional Credit Service

Des Moines, IA • Remote

$17 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Location: Work from Home (Mountain, Central and Eastern time zones preferred in the following States: PA, KS, IA, MO, TX, GA, FL only)

Professional Credit Service is the Pacific Northwest’s leading accounts receivable management firm, specializing in early-out and recovery services for healthcare providers. At Professional we do things a little differently, which is what sets us apart from our competitors. We provides uncompromised account recovery services for organizations. From Patient Financial Services Self-Pay, 3rd Party Follow Up, Overflow call center, patient outreach.

We seek to humanize account management by providing patients with compassionate financial care and cutting-edge technologies that help them make the best decisions for their financial health and by doing so enhance consumer-client relationships.

Do you consider yourself a problem-solver? Do you enjoy helping people? Are you looking for a career where you can make a meaningful impact on the lives of others?

Then a Patient Advocate position with our Ensource service line might be for you!

As a Patient Advocate, you have an opportunity to join our dynamic team, utilize cutting edge technologies, provide empathetic and caring customer service to patients, helping not just communities at large but also the health systems we all rely on— and you’ll do it all while earning certification as a revenue cycle healthcare professional!

Job Details:

  • Position is Full-Time, 40 hours per week, working Monday – Friday, hours are between 8:00 am – 5:30 pm CST
  • On the job training, in a fast paced, patient focused environment

What Will You Be Doing as a Patient Advocate?

  • Set up acceptable payment arrangements on current self-pay balances.
  • Handle Inbound and outbound calls, data entry and update account information.
  • Help patients by answering basic medical billing and insurance questions.
  • Follow up on outstanding insurance claims by utilizing various insurance websites.
  • Learn and utilize several healthcare database programs.
  • Focus on problem resolution.
  • Use strong analytical skills and ability to multi-task and manage a high volume of calls.
  • Exercise excellent communication skills with a professional speaking voice.

Qualifications:

  • Minimum of 1-year medical billing experience, working in Epic, NextGen, or IDX.
  • Dedicated, private room in your home that is quiet during work hours.
  • Internet connection of 50 MB or more, which is hard-wired (Ethernet connected) from the modem to your company PC. Professional will provide all computer equipment after the initial training.
  • Your desktop work surface must have room for 2 PC monitors.
  • You will be required to sign and acknowledge these work-from-home requirements.
  • Must have a personal cell phone to install a security application.
  • Must be present in virtual work environment via company provided webcam during all working hours.
  • Must be meeting minimum performance levels and KPI’s.
  • Have the desire to make a difference and help others.

Top Reasons to Join Our Team:

  • A stable organization offering an exciting yet challenging employment opportunity,
  • Growth potential, both personally and professionally.
  • HFMA CRCR certification in the medical industry. 
  • Great benefits (health, dental & vision insurance) the 1st of the month following 60 days.
  • We offer a traditional 401k/Roth Plan with discretionary matching.
  • Paid Time-Off accruing up to 80 hours per year as of day 1 for the first 2 years (based on hours worked) along with 7 paid Holidays (after 60 days of employment)
  • Paid Volunteer and Community Outreach Program that allows you to ‘help others’ in the community,
  • Compensation begins at $17.00-$19.00 per hour, depending on experience, plus monthly bonuses. 

See what it's like to work at Professional Credit by visiting our website at: http://professionalcredit.com/index.php/careers

Get that career started by emailing your resume to: hr@professionalcredit.com 

EOE/DFW

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