ZipRecruiter

Log In

2

Remote Information Technology Jobs in Groton, CT

Harris

(Remote) Technical Consultant

Carolina, RI · On-site +1

Experience in IT Support or Utility Billing or other financial applications * Experience with ... Remote work and more! About Advanced Utility Systems: Advanced Utility Systems was established in ...

First Citizens Bank

Senior Java Engineer (Remote)

Carolina, RI · Remote

$125K - $165K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, NC and TX. ... IT management levels, individual contributors and business stakeholders. They must be able to move ...

next page

Showing results 1-20

All JobsInformation Technology JobsRemote Information Technology JobsRemote Information Technology Jobs in Groton, CT

Remote Information Technology information

See Groton, CT salary details

$13

$29

$55

How much do remote information technology jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote information technology in Groton, CT is $29.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $34.90 per hour, depending on experience, location, and employer.

What is a remote information technology?

A Remote Information Technology (IT) job involves performing IT-related tasks, such as software development, cybersecurity, system administration, or technical support, from a remote location rather than an office. These roles rely on internet connectivity, cloud-based tools, and collaboration software to manage and support IT infrastructure. Remote IT jobs offer flexibility and can be done from anywhere, making them ideal for professionals looking for work-life balance. Companies hiring for remote IT roles often seek skilled individuals who can troubleshoot technical issues, develop software, or manage networks independently.

What are the key skills and qualifications needed to thrive in remote information technology?

To thrive in a Remote Information Technology role, you need a solid foundation in IT systems, troubleshooting, and network management, often demonstrated through a degree in computer science or related field. Familiarity with remote collaboration tools, cybersecurity measures, and certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional are highly beneficial. Strong communication, time management, and proactive problem-solving abilities are crucial soft skills for excelling in a remote environment. These skills ensure you can effectively support and secure systems, collaborate with distributed teams, and maintain productivity without in-person oversight.

How does working remotely in information technology impact collaboration and communication with team members?

Working remotely in Information Technology often means collaborating with team members across different locations and time zones, primarily through digital channels like video meetings, chat platforms, and project management tools. Clear and proactive communication is essential to ensure everyone stays aligned on project goals, deadlines, and troubleshooting efforts. Teams frequently schedule regular check-ins and utilize shared documentation to keep workflows transparent and efficient. While you may have fewer face-to-face interactions, most organizations in this field provide structured virtual support and training to help you integrate smoothly with your colleagues and stay connected.

What are the most commonly searched types of Information Technology jobs in Groton, CT?

The most popular types of Information Technology jobs in Groton, CT are:

What job categories do people searching Remote Information Technology jobs in Groton, CT look for?

The top searched job categories for Remote Information Technology jobs in Groton, CT are:

What cities near Groton, CT are hiring for Remote Information Technology jobs?

Cities near Groton, CT with the most Remote Information Technology job openings:

Remote Information Technology jobs near you
Infographic showing various Remote Information Technology job openings in Groton, CT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $61,024 per year, or $29.3 per hour.

Senior Manager IT - Unified Communications Operations (Remote)

First Citizens Bank

Carolina, RI • Remote

Full-time

Re-posted 14 hours ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 175 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.

The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.

The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations


Responsibilities & Qualifications

Duties and Responsibilities:

Leadership & Operational Management

  • Lead and develop a high-performing Unified Communications Operations team.
  • Establish operational standards, governance, service levels, and performance metrics.
  • Drive operational excellence through incident, problem, change, and service management practices.
  • Serve as the senior escalation point for critical production issues and service disruptions.
  • Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.

Service Delivery & Platform Operations

  • Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
  • Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
  • Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
  • Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
  • Manage relationships with telecommunications carriers and strategic technology vendors.

Engineering Partnership & Strategic Initiatives

  • Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
  • Ensure new technologies transition smoothly into production support.
  • Participate in capacity planning, disaster recovery, and business continuity initiatives.
  • Provide operational guidance for architecture and technology design decisions.

Security, Risk & Compliance

  • Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
  • Oversee patch management, vulnerability remediation, and operational risk controls.
  • Support audits, regulatory requirements, and security assessments.
  • Maintain operational resiliency and recovery capabilities for critical communications services.

Position Specific Skills:
Previous leadership for technical implementation
Knowledge of Standard Development Life Cycles (like Waterfall or Agile)
Knowledge of system and data design

Qualifications:

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

Preferred Qualifications

  • 8+ years supporting enterprise Unified Communications environments.
  • 7+ years leading technical operations teams in large-scale organizations.
  • Experience managing mission-critical, 24x7 production environments.
  • Strong background with Cisco Unified Communications technologies and SIP-based services.
  • Experience managing telecommunications providers, vendors, and operational budgets.
  • Experience within a highly regulated environment, preferably a financial institution.
  • Cisco Unified Communications Manager (CUCM)
  • Cisco Unity Connection, Expressway, IM & Presence
  • SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
  • VoIP architecture and troubleshooting
  • Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
  • ITIL service management practices
  • Incident, Problem, Change, and Release Management
  • Vulnerability Management, Business Continuity, and Disaster Recovery
  • Experience in a Large Financial Institution (LFI).
  • Experience supporting cloud contact center integrations.
  • Microsoft Teams Phone experience.
  • ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.

#LI-JB1


Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply