Remote Information Technology Auditor Jobs in Silver Spring, MD

Summary
As a IT Specialist (NETWORK) at the GS-2210-9/11, you will be part of Ofc of the Chief Information Officer, Office of Personnel Management. If selected, you will you will analyze, implement, secure, and support the OPM enterprise data network, including WAN/LAN operations, VPN technologies, virtualized network services, and network support for enterprise AI/ML systems.
Learn more about this agency
Duties
Help
- Analyze, implement, and support updates and enhancements to the OPM enterprise data network, including WAN/LAN services within assigned areas.
- Perform analysis and troubleshooting of network performance and connectivity issues affecting the OPM network and associated interfaces, coordinating with network specialists from partner agencies.
- Implement and support VPN configurations, including IPSEC, IPSEC over GRE, GETVPN, RA-VPN, DMVPN, remote access, point-to-point, and bulk encryption technologies, for internal and interagency connections.
- Support enterprise virtualized network services, including layer 3 services, micro-segmentation, and service insertion for integrated services.
- Secure, optimize, and support enterprise network services required for artificial intelligence and machinelearning systems, including cloud connectivity, segmentation, access controls, and high-volume data transfer.
- Draft operating procedures, technical documentation, and technical guides, and prepare statistical reports on LAN, WAN, and circuit utilization.
Requirements
Help
Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment, if required
• You will be required to report to an OPM assigned office.
• This position is not eligible for inclusion in a bargaining unit

Qualifications
For the GS-09: You must have one year of specialized experience equivalent to at least the GS-07 grade level in the Federal service, or equivalent, performing information technology network support work that includes:

• Supporting the operation, maintenance, and troubleshooting of enterprise LAN/WAN infrastructure and related network services;
• Performing routine network analysis, monitoring, and troubleshooting activities using established procedures and escalating non-routine issues; and
• Assisting with the implementation of network hardware, software, VPN, or remote access changes and validating operational functionality; and
• Developing and updating technical documentation, operating procedures, or reference materials, and assisting with the preparation of network performance and utilization reports.

For the GS-11: You must have one year of specialized experience equivalent to at least the GS-09 grade level in the Federal service, or equivalent, performing information technology network administration work that includes:

• Analyzing, implementing, and supporting enterprise LAN/WAN network services, including updates and enhancements to network infrastructure;
• Performing analysis and troubleshooting of network performance and connectivity issues and recommending corrective actions; and
• Implementing or supporting VPN technologies (such as IPSEC, remote access, point-to-point, or bulk encryption) for internal or interagency connections; and
• Drafting operating procedures, technical documentation, implementation plans, or LAN/WAN reports for network services; and
• Evaluating the performance of LAN, WAN, VPN, or virtualized network environments and recommending changes to improve security, availability, resiliency, or performance.

AND
Competency Requirement: In addition to the Specialized Experience above, you must meet the competency requirements for the Information Technology (IT) Management Series 2210, for the grade level(s) to which you apply, as described below.
A. You must have Information Technology related experience demonstrating each of the following required competencies for the grade level to which you apply, and must meet or exceed the *minimum proficiency level for each (Please see below section Minimum Proficiency Level):
For the GS-09: Attention to Detail (Level 3, Intermediate), Customer Service (Level 3, Intermediate), Interpersonal Skills (Level 3, Intermediate), Reasoning (Level 2, Basic), Teamwork (Level 3, Intermediate).
For the GS-11: Attention to Detail (Level 3, Intermediate), Customer Service (Level 3, Intermediate), Interpersonal Skills (Level 3, Intermediate), Problem Solving (Level 3, Intermediate), Teamwork (Level 3, Intermediate), Technical Competence (Level 3, Intermediate).
Competency definitions:

• Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
• Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
• Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
• Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

or
B. You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position. You possess appropriate licensure, registration, or certification (Examples include: CompTIA Network+, CompTIA Security+, Cisco CCNA, Cisco CCNP, Juniper JNCIA, Palo Alto Networks PCNSA, AWS Certified Advanced Networking, Microsoft Certified: Azure Network Engineer Associate, ITIL, or other networking, cloud, cybersecurity, or enterprise IT certification). You must provide copies of licensure, registration, or certification.
or
C. You do not fully meet the competency requirements outlined above, but you are nonetheless demonstrably well qualified to perform the work of the position. You have a substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field. You must provide examples such as published works, industry keynotes, peer research, awards, board memberships, etc.
Minimum Proficiency Level: *Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies. Below is a detailed explanation of the Proficiency Level Scale used to evaluate General Competencies for this position:

• Level 1 - Awareness: - Applies competency in the simplest or most structured situations. - Requires close and extensive guidance. - Demonstrates awareness but limited practical application. - Learning the foundational elements.
• Level 2 - Basic: - Applies the competency in somewhat routine or structured situations. - Requires frequent guidance. - Demonstrates familiarity with key concepts and practices. - Beginning to build confidence and independence.
• Level 3 - Intermediate: - Applies the competency in moderately difficult situations. - Requires occasional guidance. - Demonstrates solid understanding and consistent application. - Able to adapt to new or unfamiliar contexts.
• Level 4 - Advanced: - Applies the competency in considerably difficult or varied situations. - Requires little or no guidance. - Demonstrates broad and in-depth understanding. - May coach or guide others.
• Level 5 - Expert: - Applies the competency in exceptionally difficult or novel situations. - Serves as a key resource and trusted advisor to others. - Demonstrates mastery and deep insight into the competency area. - Often leads or mentors others in this area.

OPM Qualification Standards and additional information for this position can be found here: Competency-Based Qualification Standard for the Information Technology Management Series, 2210
You must meet all qualification and eligibility requirements by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Additional information
This announcement will be used to fill vacancies through OPM-authorized Direct Hire Authority due to Critical Hiring Need/Severe Shortage of Candidates. Veteran preference and traditional rating/raking of applicants do not apply. For more information on OPM's authorization of Direct Hire Authority, please visit: https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/
Relocation expenses will not be paid.
This job opportunity announcement may be used to fill additional similar vacancies across OPM.
If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement.
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.