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Remote Incident Command System Jobs in Pennsylvania

TE Connectivity

Duty Mitigation Analyst (Remote)

PA · On-site +1

$88K - $132K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... systems deployment and optimization. The role reports to Ryan Supek and joins a team of global ... command media • Support business units in identifying further cost savings opportunities and ...

USM

SR APPLICATION DEVELOPER - PEGA Remote

Pittsburgh, PA · Remote

$93K - $128K/yr

Company Description USM Business Systems Inc. is a quickly developing worldwide System Integrator ... Process Commander. Due to Department of Defense (DoD) contract requirements, the incumbent who ...

TE Connectivity

CHANNEL SALES MANAGER IV (Remote)

PA · On-site +1

$112K - $168K/yr

  • Medical

  • Life

  • Retirement

  • PTO

... system in order to offer full-assembly solutions where possible • Strong Customer focus and ... incident to your local authorities. Job Locations: United States Posting City: # Job Country:

Motorola

Project Manager - US Remote

Indiana, PA · Remote

  • Medical

  • Dental

  • Retirement

Motorola Solutions is a world leader in the field of professional mobile communications systems ... our Command Central software suite, bridging the gap between field-captured evidence and our ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Incident Management * Hardware & Software Support * Documentation & Knowledge Management * Windows Operating Systems Work Environment * Fully remote position * Fixed schedule assigned upon hire

PNC Bank

Technology Solution Center Analyst Lead

Home, PA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote role in Strongsville, OH or Pittsburgh, PA Schedule: Monday - Friday, 9:00 AM - 6 ... Incident & Ticket Management Create, document, track, and resolve incidents using tools such as ...

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All JobsIncident Command System JobsRemote Incident Command System JobsRemote Incident Command System Jobs in Pennsylvania

Remote Incident Command System information

What is the difference between Remote Incident Command System vs Remote Emergency Dispatcher?

AspectRemote Incident Command SystemRemote Emergency Dispatcher
CertificationsICS certifications, emergency management trainingEmergency medical, fire, or police dispatch certifications
Work EnvironmentCoordinate incident response remotely, often in emergency management centersHandle emergency calls and dispatch responders remotely
Industry UsagePublic safety, emergency management agenciesPolice, fire, EMS dispatch centers
Search & Comparison IntentHigh overlap in emergency response coordinationFocus on communication and dispatch roles

The Remote Incident Command System and Remote Emergency Dispatcher roles both operate in emergency response environments, often requiring similar certifications and industry knowledge. However, the Incident Command System focuses on managing and coordinating overall incident response remotely, while Emergency Dispatchers primarily handle communication and dispatching responders. Understanding these differences helps job seekers identify roles aligned with their skills and certifications in emergency management and public safety sectors.

What are popular job titles related to Remote Incident Command System jobs in Pennsylvania?

For Remote Incident Command System jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Incident Command System jobs in Pennsylvania look for?

The top searched job categories for Remote Incident Command System jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Incident Command System jobs?

Cities in Pennsylvania with the most Remote Incident Command System job openings:

Remote Incident Command System jobs near you

Helpdesk Representative - French Speaking

Fire Fighter Sales & Service Co.

Cranberry Township, PA • Remote

$16.75 - $21.50/hr

Full-time

Posted 5 days ago

Job description

As a Helpdesk Representative I, you will play a vital role in supporting field users and internal users by providing remote troubleshooting and technical assistance over the phone. You will help resolve hardware, software, and connectivity issues, document support interactions, and ensure timely resolution or escalation of IT incidents. This role is ideal for someone who enjoys problem-solving, communicating with others, and delivering excellent customer service in a fast-paced IT support environment.
Key Responsibilities
Provide first-level technical support to field users and internal users over the phone.
 Troubleshoot issues related to Windows operating systems, Dell hardware, and company applications.
Guide users through problem-solving steps to resolve incidents effectively and efficiently.
 Document all calls, troubleshooting steps, and resolutions using internal ticketing systems.
Escalate complex or unresolved issues to higher-level support teams as appropriate.
 Follow established IT procedures and contribute to the continuous improvement of support documentation.
Maintain professionalism and patience when assisting non-technical users.
________________________________________
Minimum Qualifications
 Strong verbal communication and customer service skills in French Language.
Associate degree or equivalent experience in Information Technology, Computer Science, or a related field.
 1+ years of experience providing phone-based or remote IT support.
Basic understanding of Windows operating systems and Dell hardware platforms.
 Familiarity with IT service management concepts (e.g., ticketing systems and incident tracking).
________________________________________
Preferred Skills
Experience using remote access tools and troubleshooting utilities.
 Strong analytical and problem-solving abilities for hardware and software issues.
Understanding of basic networking concepts and connectivity troubleshooting.
 Ability to manage multiple support cases simultaneously.
Clear and concise documentation and communication skills.
________________________________________
Success Factors
The ideal candidate will demonstrate:
 Strong communication and customer service skills.
Dependability and accountability in managing assigned tickets.
 Attention to detail and adherence to support procedures.
Initiative to learn and improve support processes.
 Comfort working in a structured, high-volume support environment.
 

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