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Remote Incident Command System Jobs in Ohio (NOW HIRING)

Veolia Environnement SA

QAQC Supervisor

Cincinnati, OH · On-site +1

... management systems within the laboratory environment, with a focus on leading quality control ... Sufficient skills/ability to function as an Incident Commander in emergency response situations ...

US Bank

Nexthink Systems Engineer

Cincinnati, OH · Remote

Leads advanced knowledge sharing and recommendations for system hardware/software solutions ... Remote Actions * Dashboards & Investigations * Campaigns & Alerts * Application Experience ...

Apex Systems

Business Systems Analyst

Findlay, OH · On-site +1

Findlay, Ohio or San Antonio, TX (Partial Remote) Schedule: 4 days onsite, 1 day remote. M-F 8-5 ... Define business and system requirements through user interviews and issue research. * Translate ...

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Remote Incident Command System information

What is the difference between Remote Incident Command System vs Remote Emergency Dispatcher?

AspectRemote Incident Command SystemRemote Emergency Dispatcher
CertificationsICS certifications, emergency management trainingEmergency medical, fire, or police dispatch certifications
Work EnvironmentCoordinate incident response remotely, often in emergency management centersHandle emergency calls and dispatch responders remotely
Industry UsagePublic safety, emergency management agenciesPolice, fire, EMS dispatch centers
Search & Comparison IntentHigh overlap in emergency response coordinationFocus on communication and dispatch roles

The Remote Incident Command System and Remote Emergency Dispatcher roles both operate in emergency response environments, often requiring similar certifications and industry knowledge. However, the Incident Command System focuses on managing and coordinating overall incident response remotely, while Emergency Dispatchers primarily handle communication and dispatching responders. Understanding these differences helps job seekers identify roles aligned with their skills and certifications in emergency management and public safety sectors.

What are popular job titles related to Remote Incident Command System jobs in Ohio? For Remote Incident Command System jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Incident Command System jobs in Ohio look for? The top searched job categories for Remote Incident Command System jobs in Ohio are:
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Remote Incident Command System jobs near you
Technical Incident Manager

Technical Incident Manager

Keybank

Brooklyn, OH • Remote

$63K - $96K/yr

Full-time

Posted 11 days ago

KeyBank rating

8.2

Company rating: 8.2 out of 10

Based on 89 frontline employees who took The Breakroom Quiz

38th of 141 rated banks

Job description

Location:

4910 Tiedeman Road, Brooklyn Ohio

The IT Incident Manager leads cross-functional investigative teams to resolve technology events impacting KeyBank's enterprise systems. This role is responsible for monitoring and driving incident resolution efforts, facilitating communication among technical and business stakeholders, and ensuring timely and effective recovery. The Incident Manager must quickly assess complex technical environments and guide troubleshooting efforts. This position includes on-call and off-hours support on a rotating basis, with a standard shift ranging between 11:00 AM-9:00 PM EST.

Essential Functions
  • Identify and assess incidents and outages impacting KeyBank's operations.
  • Lead incident recovery efforts, coordinating cross-functional teams and vendors.
  • Facilitate technical crisis calls and ensure appropriate resources are engaged.
  • Provide accurate and timely communications to stakeholders and executive leadership.
  • Escalate critical issues and manage progress updates throughout resolution.
  • Lead post-mortem sessions and document incident restoration activities and timelines.
  • Ensure recovery documentation is accurate and tested for feasibility.
  • Drive continuous improvement initiatives to enhance system stability and client experience.
  • Identify gaps in recovery processes and collaborate with monitoring and detection teams.
  • Participate in incident management performance reviews and process evaluations.
  • Ensure adherence to ITSM processes and define/manage critical success metrics.
  • Support production readiness for critical projects, focusing on incident management.
Education
  • Bachelor's degree in a related business or science field, or equivalent work experience.
Work Experience
  • 3+ years of experience leading technical projects, incidents, or cross-functional initiatives.
  • Experience with distributed systems, networks, application development, and mainframe environments.
  • Familiarity with ITIL processes and incident management principles.
Certifications & Licenses
  • (Preferred) Certifications in ITIL, incident management, or related disciplines.
Skills
  • Strong investigative and problem-solving abilities.
  • Effective collaboration and team leadership across diverse technical domains.
  • Ability to manage multiple initiatives in high-stress environments.
  • Strong understanding of integrated technologies and business processes.
  • Excellent facilitation and communication skills, including conflict resolution.
  • Ability to assess risk, make informed decisions, and drive consensus.
  • High reliability, integrity, and commitment to continuous improvement.
  • Familiarity with compliance and regulatory standards (e.g., PCI-DSS, SOX, HIPAA).
  • (Preferred) 1+ years' experience with site reliability engineering

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $63,000.00 - $96,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 07/03/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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About KeyBank

Sourced by ZipRecruiter

Key is one of the nation's largest bank-based financial services companies. Key provides deposit, lending, cash management, insurance, and investment services to individuals and businesses in 15 states under the name KeyBank National Association through a network of more than 1,200 branches and more than 1,500 ATMs. Key also provides a broad range of sophisticated corporate and investment banking products, such as merger and acquisition advice, public and private debt and equity, syndications, and derivatives to middle market companies in selected industries throughout the United States under the KeyBanc Capital Markets trade name.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Cleveland, OH, US

Year founded

1849

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