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Remote Inbound Customer Service Jobs in Stow, OH

Liveops

Remote Customer Service Agent

Medina, OH · Remote

$13.75 - $18.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Cleveland, OH · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Akron, OH · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

PartsSource

Customer Care Coordinator - Hybrid

Hudson, OH · On-site +1

$16.50 - $21.50/hr

Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution. * Provide professional and accurate responses, demonstrating a high level of knowledge and ...

PartsSource

Customer Care Coordinator - Hybrid

Hudson, OH · On-site +1

$16.50 - $21.50/hr

Handle inbound customer service calls and email inquiries promptly, ensuring first contact resolution. * Provide professional and accurate responses, demonstrating a high level of knowledge and ...

Five Star Solutions

Outbound/Inbound Rep (M-F)

Akron, OH · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND ... Identify customer needs and determine whether our products/services are a good fit * Present ...

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Remote Inbound Customer Service information

See Stow, OH salary details

$9

$15

$23

How much do remote inbound customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote inbound customer service in Stow, OH is $15.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.73 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Stow, OH?

For Remote Inbound Customer Service jobs in Stow, OH, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Stow, OH look for?

The top searched job categories for Remote Inbound Customer Service jobs in Stow, OH are:

What cities near Stow, OH are hiring for Remote Inbound Customer Service jobs?

Cities near Stow, OH with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Stow, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,522 per year, or $15.2 per hour.

Representative Needed for Inbound Customer Service Role

Disabled Veteran Solutions

Akron, OH • Remote

$18 - $19/hr

Full-time

Posted 2 days ago

New

Job description

Ready for a mission that truly matters?Join Disabled Veteran Solutions (DVS) as a Customer Care AdvisorDisabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advisors to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.The MissionPosition DetailsJob Type: Full-time, remoteSchedule: Monday through Friday, with 8-hour shifts between 8:00 AM and 8:00 PM (Eastern Time)Training: Comprehensive 7-week orientation with full training and ongoing supportEnvironment: 100% remote work opportunityRequirementsExcellent active listening and problem-solving skillsAbility to efficiently manage multiple systems and tasks while maintaining a professional and empathetic toneA genuine passion for improving the lives of othersRequirementsHigh school diploma or equivalent (Bachelor's degree preferred)Minimum of 1 year of experience in insurance operations, remote medical or technical related role or a related fieldProficiency with various web-based platforms and toolsStrong attention to detail and organizational skillsHighly proficient in Microsoft Applications, including Outlook, Teams, Word, Excel, OneNote.Preferred ExperienceExperience in healthcare, insurance, social work, or mental healthFamiliarity with medical terminology and health benefit plansProven success in remote customer facing role, especially in complex, high-volume environmentsWhy you'll love working with DVS:Competitive compensation and comprehensive benefitsOpportunities for professional growth and developmentA supportive, inclusive, veteran-owned organization committed to excellence and serviceIf you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.Apply today and join DVS, where your mission meets your purpose. Position details:Start date: Monday, October 5, 2026. Apply as soon as possible to be considered!Schedule: 8-hour shift. Training: 8:00 AM – 4:30 PM (Eastern Time).Pay: $18.00/hour starting rate / $19.00/hour starting rate for bilingual candidates; plus bonus opportunities. A pre-employment drug screening and criminal background check are required prior to employment.