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Remote Inbound Customer Service Jobs in Saint Paul, MN

Medix

Remote Radiology Scheduler

Minneapolis, MN · On-site +1

$17 - $22/hr

Answer inbound calls regarding imaging orders and verify diagnosis code accuracy * Manage 60-65 ... Excellent communication and patient-focused customer service skills * Ability to multitask and stay ...

ALINE GREETINGS LLC

Remote Support Specialist

Edina, MN · On-site +1

$25 - $38/hr

Role The Remote Support Service Specialist is the first contact for customers, retail partners, vendors and internal departments. The successful applicant will be needed to deliver a high level of ...

ALINE GREETINGS LLC

Remote Support Specialist

Edina, MN · Remote

$25 - $38/hr

Role The Remote Support Service Specialist is the first contact for customers, retail partners, vendors and internal departments. The successful applicant will be needed to deliver a high level of ...

New

Resmed

Customer Support Associate II

Bloomington, MN · Remote

$17.50 - $24/hr

Remote Work Shift: 11am - 8pm EST ****This position is a remote position AND requires home health ... Track and document inbound support requests and ensure proper notation of customer problems and ...

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Remote Inbound Customer Service information

See Saint Paul, MN salary details

$10

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How much do remote inbound customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote inbound customer service in Saint Paul, MN is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.46 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are the most commonly searched types of Inbound Customer Service jobs in Saint Paul, MN?

The most popular types of Inbound Customer Service jobs in Saint Paul, MN are:

What are popular job titles related to Remote Inbound Customer Service jobs in Saint Paul, MN?

For Remote Inbound Customer Service jobs in Saint Paul, MN, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Saint Paul, MN look for?

The top searched job categories for Remote Inbound Customer Service jobs in Saint Paul, MN are:

What cities near Saint Paul, MN are hiring for Remote Inbound Customer Service jobs?

Cities near Saint Paul, MN with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Saint Paul, MN as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,854 per year, or $16.8 per hour.

Insurance Customer Service Representative

Ameriguard Agency Inc

Blaine, MN • Remote

$45K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Ameriguard Insurance Agency is looking for a licensed Customer Service Representative to join our growing service team. This is a remote position built for someone who genuinely enjoys helping people, takes pride in their work, and understands that great service is what keeps clients coming back.

In this role, you will be the primary point of contact for our existing clients — handling policy changes, issuing Evidence of Insurance to loan processors, and working hand-in-hand with our established service team to make sure every client interaction is handled with care and professionalism.

Responsibilities
  • Service existing clients with requested policy changes, endorsements, and coverage updates in a timely and accurate manner
  • Issue Evidence of Insurance and related documentation to loan processors and mortgage partners quickly and professionally
  • Build and maintain strong working relationships with Loan Officer partners, responding to their requests with urgency and accuracy
  • Collaborate daily with the Ameriguard service team to ensure consistent, high-quality client experiences across every touchpoint
  • Deliver a five-star experience to every client, lending partner, and teammate — every single time
  • Maintain accurate client records and policy documentation within the agency management system
  • Communicate proactively with clients about their coverage, policy status, and any changes that affect them
  • Manage a high volume of service requests while staying organized, responsive, and detail-oriented
Requirements
  • Active Property Casualty insurance license (required — not preferred)
  • Previous experience in an insurance agency service or Customer Service role
  • Strong written and verbal communication skills — you can explain insurance clearly to someone who has never thought about it before
  • Detail-oriented and organized — policy changes and insurance documents require accuracy, and you take that seriously
  • Team-first mindset — you collaborate well, communicate openly, and support the people around you
  • Comfortable working independently in a remote environment while staying connected and accountable to the team
  • Experience with an agency management systems is a plus
  • Ability to manage multiple and adapt to a high volume work flow.

***Only applicants that complete the assessment, problems solving questions and short answer questions here will be considered for the position****

Benefits
Work from Home###Paid Time Off (PTO)###Mon-Fri Schedule###Hands on Training###Retirement Plan###Evenings Off###Career Growth Opportunities###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###