Remote Inbound Customer Service Jobs in Orlando, FL

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We Put the World on Vacation

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How Youll Shine

Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity! As an Inbound (Call Transfer) Sales Specialist, youll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. Youll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what its like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories.

Though no two days are the same at Travel + Leisure, youll have the opportunity to:

• Receive inbound calls transferred from various sources to promote company products.

• Sell approved vacation packages 15+ locations (including Hawaii, California, Florida, and many more) to customers over the phone.

• Explain the details and sales terms of vacation offers.

• Determine guest eligibility to qualify for and purchase timeshare offers.

• Answer all customer questions appropriately and effectively.

• Provide outstanding service to ensure customer expectations are met or exceeded.

Only candidates from the Orlando, FL area (or within 50 miles) will be considered at this time

Inbound Sales/Call Transfer Incentive Plan includes Weekly

Hourly and Paid Training.

Pay + Commission & Monthly Bonuses

Yearly Earning Potential: $57,200 - $100,000+

What Youll Bring

• High school diploma or GED.

• Excellent communication skills and a strong customer focus.

• Sales-minded professionalism.

• Hospitality, sales, call center, or marketing experience.

• Ability to overcome challenges and objections.

• Ability to work in a goal and performance-based environment.

• Hours of operation are Monday thru Friday, 8:00am to 11:00pm. Saturday and Sunday, 9:00am to 8:00pm.

Please note that all newly hired employees will be given a schedule of 4:00pm to 11:00pm on weekdays and 1:00pm to 8:00pm on weekends after they have completed their initial training.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.