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Remote Inbound Customer Service Jobs in Meriden, CT

Camesi Agency

Remote Sales Manager

Hartford, CT · Remote

$80K - $120K/yr

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... Role focus: consultative sales of life and health insurance products to inbound prospective clients.

Getaway

Customer Representative

Bristol, CT · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

InsuraTec

Sales Representative (Remote)

Ansonia, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Milford, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Derby, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Bristol, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Meriden, CT · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

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Remote Inbound Customer Service information

See Meriden, CT salary details

$9

$16

$25

How much do remote inbound customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote inbound customer service in Meriden, CT is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $17.88 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Meriden, CT?

For Remote Inbound Customer Service jobs in Meriden, CT, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Meriden, CT look for?

The top searched job categories for Remote Inbound Customer Service jobs in Meriden, CT are:

What cities near Meriden, CT are hiring for Remote Inbound Customer Service jobs?

Cities near Meriden, CT with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Meriden, CT as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,776 per year, or $16.2 per hour.

Customer Service - Payment Collection Representative

EASTERN ACCOUNT SYSTEMS

Portland, CT • Remote

$13.50/hr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 hours ago

Key responsibilities

  • Make and receive phone calls to assist customers with their accounts.

  • Provide knowledgeable answers to customer inquiries to resolve issues.

  • Follow scripted responses and receive feedback from managers to improve customer service.

Job description

About the job:

Do you get a sense of satisfaction from helping people get a better handle on things that stress them out? If so, folks like you play an important role in delivering the best experience to our customers while working in our contact center. On top of it all, you can do it all from the comfort of your own home! Our remote work teams are in real time contact throughout the workday to provide all the necessary support. We utilize virtual team environments to keep our staff in touch with weekly contests and other incentives- all while staying comfortable in your favorite flannels.

We have a full benefits package including medical, dental, vision and life insurance. We even offer ancillary coverages to help with other needs like maternity pay and other life events. Not only do we offer a competitive and reliable base rate but we offer both bonus and commission incentives as well. Our team members who really go for it, earn an additional 50% of their hourly wages just in incentives. Our pay rate starts at $13.50 per hour plus commission, with increases in hourly rate based on performance reviews.


What You'll Do:

Taking and making phone calls in order to assist customers with their accounts.

Keep in touch with your managers as they give you tips and feedback on how to get even better.

Provide customers with knowledgeable answers that give them peace of mind that issues are resolved. We keep it simple and provide you with scripted customer feedback so you are always prepared with a solid response.

What You Can Expect From Us:

Paid time off to spend on whatever you enjoy. Our staff earn paid time off based on how much they work- the more hours you put in, the more hours you earn off with pay.

A consistent schedule. We believe that if we agree to a schedule, we stand by it.

Birthdays off paid! Full time staff with excellent attendance are rewarded with birthdays off (or the following day if preferred!)

We are proud to be an equal opportunity employer. You are welcome to work with us no matter who you are, what you look like, where you came from, or what you believe. We are committed to EEO regardless of race, creed, color, religion, sex, age, sexual orientation, citizenship, marital status, gender, identity, disability, or veteran status.

Who You Are:

You have prior customer service experience (retail, sales and wait staff are backgrounds that have all been successful in this role!)

You have access to a quiet place to work from home and reliable internet connection.

You have a GED or High School Diploma.

Youre able to quickly tap out customer notes on a standard keyboard (no autocorrect fails here!)

Where & When Youll Work:

We are conveniently headquartered in the Danbury area. We offer the ability to work from home or in our state of the art call center.

We operate 7 days per week, and have flexible scheduling options to accommodate school schedules, bus drop off and second jobs. Schedules are consistent week-to-week, so you can actually make plans ahead of time!

Apply