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Remote Inbound Customer Service Jobs in Mason, MI

InsuraTec

Sales Representative (Remote)

Owosso, MI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Okemos, MI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Jackson, MI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Haslett, MI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Lansing, MI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Lansing, MI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

InsuraTec

Sales Representative (Remote)

Holt, MI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Sales are inbound-focused with no cold calling or door-to-door. * Transparent & Inclusive

HMG Careers

Remote Sales and Service Advisor

Lansing, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Mason, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Bath, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Leslie, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Bancroft, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Morrice, MI · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 21-40

All JobsInbound Customer Service JobsRemote Inbound Customer Service JobsRemote Inbound Customer Service Jobs in Mason, MI

Remote Inbound Customer Service information

See Mason, MI salary details

$8

$14

$22

How much do remote inbound customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote inbound customer service in Mason, MI is $14.48, according to ZipRecruiter salary data. Most workers in this role earn between $12.60 and $15.96 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What job categories do people searching Remote Inbound Customer Service jobs in Mason, MI look for?

The top searched job categories for Remote Inbound Customer Service jobs in Mason, MI are:

What cities near Mason, MI are hiring for Remote Inbound Customer Service jobs?

Cities near Mason, MI with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Mason, MI as of July 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,111 per year, or $14.5 per hour.

Client Enrollment Specialist (Inside Sales)

GRADE POTENTIAL, LLC

Lansing, MI • Remote

$45K - $55K/yr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 22 days ago

Job description

Position Description: Before we dive into the job details, it's important to note that we're seeking a dedicated, career-minded individual who is looking for a long-term opportunity!
Thanks for your interest in reviewing our open position! We hope that YOU may become our next team member and help contribute to our company atmosphere & culture of ENTHUSIASM, DEDICATION, ENERGY, EFFORT, & SERVICE! We are a fast paced, high energy, and upbeat team of positive and dynamic people. We are a fully remote company, which allows us to recruit top talent from across the country.----------------------------------------------------------------------------------------------------------------------------
About Us
We currently serve a majority of the continental United States with our in-home tutoring services. Originally based in San Luis Obispo, CA, We are a rapidly growing and expanding company with more than 20 years’ experience bridging together students and tutors.
The Premier In-Home Tutoring Service, Grade Potential, is looking for a full time Client Enrollment Specialist. We are looking for someone that is extremely personable, friendly, outgoing, and enthusiastic. They must have excellent communication skills and be persistent in order to service our clients and sell over the phone.
The best part? Every person you talk to already wants help — they reached out to us first. Zero cold calling. All warm, inbound-initiated conversations.
What you'll doOwn the first impression: Handle inbound calls from parents and students, answer their questions, and build real trust from the very first hello.Drive outbound outreach: Proactively follow up with interested families to keep momentum going and convert interest into enrollment.Manage the full sales cycle: From first contact to signed enrollment — you own the process with a consultative, solution-first approach.Onboard new clients seamlessly: Gather the info needed to match each student with their ideal tutor, then hand things off smoothly to our operations team.Hours, Compensation, & Benefits:
Year 1+ OTE: $45–55KBase salary: $31,200
Year 2+ OTE: $50–60K
Senior / leadership: $60K+
Top performers can advance to Senior Enrollment Specialist, Sales Team Manager, or our growing B2B corporate sales team.
Benefits
Health, dental & vision insurance with $125/mo company contribution
Company-sponsored life insurance
17 days PTO to start, growing to 22 days + 6 paid holidays
100% remote — work from anywhere in the US
Schedule
We operate 6 AM–9 PM PST, 7 days a week. We're primarily hiring for the 11 AM–8 PM and 12 PM–9 PM PST shifts. Light overtime (15–30 min/day) is common and always compensated per your state's requirements.
Who thrives here
You're naturally a people person. You bring energy to every conversation — even your twentieth one of the day. You ask good questions, listen well, and know how to guide someone toward a decision without pressure and with gusto! A background in education is a plus, but a passion for helping families is what really matters.

$45,000.00 - $55,000.00 Annually

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