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Remote Inbound Customer Service Jobs in Kansas, KS

ForgeFit

Remote Customer Service Specialist

Kansas City, MO · On-site +1

$16.50 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Spanish Bilingual Customer Service

Shawnee, KS · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Lawrence, KS · Remote

$14.50 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Olathe, KS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsInbound Customer Service JobsRemote Inbound Customer Service JobsRemote Inbound Customer Service Jobs in Kansas, KS

Remote Inbound Customer Service information

See Kansas, KS salary details

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$23

How much do remote inbound customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote inbound customer service in Kansas, KS is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.30 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Kansas, KS?

For Remote Inbound Customer Service jobs in Kansas, KS, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Kansas, KS look for?

The top searched job categories for Remote Inbound Customer Service jobs in Kansas, KS are:

What cities near Kansas, KS are hiring for Remote Inbound Customer Service jobs?

Cities near Kansas, KS with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Kansas, KS as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,735 per year, or $14.8 per hour.

Online Customer Service Agent (Remote / Entry Level)

American Income Life Insurance Company

Overland Park, KS • On-site, Remote

$90K - $120K/yr

Full-time

Re-posted yesterday

Job description

AO Globe Life is actively hiring qualified professionals to support veterans and their families in understanding and accessing supplemental benefit programs. This mission-driven, fully remote opportunity offers flexibility, professional growth, and the ability to continue serving others in a meaningful way.
Clients request information about available benefits, and you will schedule and conduct virtual consultations. There is no cold calling or unsolicited prospecting.
Key Responsibilities
  • Conduct virtual consultations with veterans and their families via Zoom
  • Clearly and compassionately explain available life, accident, and health benefit options
  • Guide clients through enrollment and provide ongoing support as needed
  • Maintain accurate, compliant digital records and timely follow-up communication
  • Participate in weekly training sessions, team development calls, and leadership workshops
What We Offer
  • 100% remote work environment (U.S.-based candidates only)
  • Flexible scheduling
  • Inbound client interest - no cold outreach
  • Weekly pay via direct deposit
  • Structured renewal income opportunities for long-term growth
  • Full licensing support and paid training
  • Monthly and quarterly performance bonuses
  • Equity opportunity (3%) for qualifying team members
  • Clear advancement pathways and leadership development
  • Veteran-supportive team culture with consistent mentorship
Preferred Qualifications
  • Experience in benefits advising, client service, or consultative roles
  • Strong virtual communication and rapport-building skills
  • Organized, coachable, and mission-oriented
  • Comfortable using Zoom, CRM platforms, and digital documentation systems
  • Personal connection to or passion for serving the veteran community
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or PC with a functioning webcam
Why Veterans Thrive Here
Many of our top-performing professionals are veterans or military spouses. Our structure, accountability, and team-based environment align naturally with the discipline and leadership developed through military service. Your experience is valued and respected - not something you need to adapt away from.
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran-focused organizations to provide supplemental benefits that protect working-class families nationwide. Our remote-first organization is built on service, integrity, and long-term professional development.
If you are ready to transition into a meaningful civilian career that honors your experience and values, apply today.

Apply