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Remote Inbound Customer Service Jobs in Inkster, MI

Liveops

Remote Spanish Bilingual Customer Service

Canton, MI · Remote

$14.25 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Troy, MI · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Taylor, MI · Remote

$14.50 - $18/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Detroit, MI · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Warren, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Livonia, MI · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Remote Inbound Customer Service information

See Inkster, MI salary details

$9

$15

$24

How much do remote inbound customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for remote inbound customer service in Inkster, MI is $15.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.51 and $17.12 per hour, depending on experience, location, and employer.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Inkster, MI? For Remote Inbound Customer Service jobs in Inkster, MI, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service jobs in Inkster, MI look for? The top searched job categories for Remote Inbound Customer Service jobs in Inkster, MI are:
What cities near Inkster, MI are hiring for Remote Inbound Customer Service jobs? Cities near Inkster, MI with the most Remote Inbound Customer Service job openings:
Remote Inbound Customer Service jobs near you

Customer Service Trainee

Delta Dental of Michigan

Farmington Hills, MI • Remote

$14.25 - $19.75/hr

Full-time

Medical, Dental

Re-posted 19 days ago

Job description

Job Title:

Customer Service Trainee

Number of Positions:

16

Location:

Farmington Hills, MI

Location Specifics:

Fully Remote

Job Summary:

Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training.

Training will be hybrid.

At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities for all. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.

At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.

Typical Assignments:

In a developing and learning capacity, the Trainee will perform the following typical assignments:

  • Researches inquiries by accessing the claims processing system and other informational sources

  • Responds to customer/group and provider questions through telephone contact and/or written communication (such as mail) using proper etiquette, grammar, punctuation, etc.

  • Maintains related departmental records and files

  • Operates office equipment which may include a personal computer, calculator, copier, fax machine, etc.

  • Makes corrections to claims and eligibility

  • Enters new claims, eligibility and subscriber information into the mainframe

  • Reviews subscriber's coverage to determine type and level of benefits

#LI-Remote

Minimum Requirements:

Bidding Requirements:

  • Possess a high school diploma or equivalent

  • One year of customer service experience in a business environment that requires the use of a computer program to assist the customer, preferably in a call center, and/or dental experience

  • Successful completion of the customer service simulation test (minimum score of 62 out of a possible 100) (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor or Customer Service Associate position)

  • Employees bidding the first shift must have the ability to begin work 8:25 a.m. or work until 6:30 p.m., Monday through Friday

  • Employees bidding the second shift must have the ability to begin work at 11:00 a.m. or work until 12:00 Midnight, Monday through Friday

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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