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Remote Inbound Customer Service Jobs in Kansas (NOW HIRING)

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

Lead and manage a team of 15-25 front-line agents handling inbound customer service calls. * Coach ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

Liveops

Remote Spanish Bilingual Customer Service

Wichita, KS · Remote

$13.75 - $17.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Shawnee, KS · Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Lawrence, KS · Remote

$14.50 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Olathe, KS · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

MCI Careers

Call Center Team Lead

Wichita, KS · Remote

Lead and manage a team of 15-25 front-line agents handling inbound customer service calls. * Coach ... Manage remote employees as needed. * Serve as a subject matter expert on client-specific operations.

Liveops

Remote Spanish Bilingual Customer Service

Topeka, KS · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Zuzick Organization of Globe Life

$14.25 - $19.50/hr

Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$15 - $20.50/hr

Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$12.25 - $16.75/hr

Strong organizational skills with a proactive, customer-focused mindset.

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All JobsInbound Customer Service JobsRemote Inbound Customer Service JobsRemote Inbound Customer Service Jobs in Kansas

Remote Inbound Customer Service information

See Kansas salary details

$9

$14

$23

How much do remote inbound customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote inbound customer service in Kansas is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.30 per hour, depending on experience, location, and employer.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Kansas?

For Remote Inbound Customer Service jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Inbound Customer Service jobs in Kansas look for?

The top searched job categories for Remote Inbound Customer Service jobs in Kansas are:

What cities in Kansas are hiring for Remote Inbound Customer Service jobs?

Cities in Kansas with the most Remote Inbound Customer Service job openings:

Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $30,735 per year, or $14.8 per hour.

Remote Agent Entry Level

American Income Life Insurance Company

Kansas City, KS • On-site, Remote

$90K - $120K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

AO Globe Life is expanding its remote team and seeking service-oriented professionals who want to support working families by helping them understand important supplemental benefit programs. This fully remote opportunity is ideal for individuals who value relationship-building, thoughtful client guidance, and long-term professional growth in a flexible work environment.
In this role, you'll connect with individuals and families who requested information about available benefits, conduct virtual consultations, and provide ongoing support throughout the enrollment process.
No cold calling, door knocking, or outbound prospecting required.
What You'll Gain
  • 100% remote work environment from anywhere in the United States
  • Flexible scheduling that supports work-life balance
  • Warm inbound client interest - no cold outreach required
  • Comprehensive training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Long-term income potential through vested renewals
  • Clear advancement opportunities into mentorship and leadership roles
  • Collaborative, service-driven team culture focused on growth and development
What You'll Do
  • Conduct scheduled virtual consultations with individuals and families through Zoom
  • Understand client needs and explain available supplemental benefit options clearly and professionally
  • Guide clients through the enrollment process with attention to detail and care
  • Maintain accurate digital records and follow-up communication
  • Provide ongoing client support and policy guidance when needed
  • Build strong professional relationships that support long-term client satisfaction
  • Collaborate with team members to deliver a high standard of client service
  • Participate in training sessions, mentorship programs, and ongoing professional development
Who Thrives in This Role
  • Professionals who enjoy building relationships and helping others
  • Strong communicators comfortable presenting information virtually
  • Organized individuals with strong attention to detail
  • Self-motivated professionals comfortable working independently in a remote setting
  • Service-oriented candidates who value professionalism and follow-through
  • Customer service, consulting, or client-focused experience is helpful but not required
Requirements
  • Authorized to work in the United States
  • Reliable high-speed internet connection
  • Windows-based laptop or desktop computer with webcam capability
  • Must be physically located within the United States
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around service, mentorship, integrity, and long-term professional growth.
Apply Today
If you're ready to build a flexible remote career where you can grow professionally while making a meaningful impact, apply today to learn more about joining AO Globe Life.

Apply