(Remote) Support Analyst
Canada, KY · Remote
This remote role welcomes candidates anywhere in Canada and the US. What your impact will be: * Resolve customer issues in a timely and thorough manner, ensuring a high level of customer satisfaction
(Remote) Support Analyst
Canada, KY · Remote
This remote role welcomes candidates anywhere in Canada and the US. What your impact will be: * Resolve customer issues in a timely and thorough manner, ensuring a high level of customer satisfaction
This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel. Salary: 70-90K What your impact will be: * Serve as a ...
This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel. Salary: 70-90K What your impact will be: * Serve as a ...
This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel. Salary: 70-90K What your impact will be: * Serve as a ...
This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel. Salary: 70-90K What your impact will be: * Serve as a ...
This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel. Salary: 70-90K What your impact will be: * Serve as a ...
This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel. Salary: 70-90K What your impact will be: * Serve as a ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25-50%. Candidates must hold a current, valid passport and be legally eligible to ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25-50%. Candidates must hold a current, valid passport and be legally eligible to ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25-50%. Candidates must hold a current, valid passport and be legally eligible to ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25-50%. Candidates must hold a current, valid passport and be legally eligible to ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25-50%. Candidates must hold a current, valid passport and be legally eligible to ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25-50%. Candidates must hold a current, valid passport and be legally eligible to ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 50%. Candidates must hold a current, valid passport and be legally eligible to travel ...
iOS Engineer -Remote
Lexington, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Lexington, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
$166K - $191K/yr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
$166K - $191K/yr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Covington, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Covington, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Frankfort, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Frankfort, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
$166K - $191K/yr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
$166K - $191K/yr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Louisville, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Louisville, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
$166K - $191K/yr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
$166K - $191K/yr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Owensboro, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
iOS Engineer -Remote
Owensboro, KY · Remote
$61.63 - $88.47/hr
... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ... For all other locations in Canada, the salary range is $155,564 - $178,637 CAD + equity + benefits.
Remote In Canada information
What are the key skills and qualifications needed to thrive as a remote worker in Canada?
To thrive as a remote worker in Canada, you need strong self-management, time management, and digital communication skills, typically supported by relevant experience in your field and a reliable internet connection. Proficiency with collaboration tools like Zoom, Slack, and project management software such as Asana or Trello is often required. Outstanding self-motivation, adaptability, and proactive communication make someone stand out in remote positions. These skills and qualities are crucial for maintaining productivity, fostering teamwork, and ensuring clear communication when working outside a traditional office environment.
How do remote roles based in Canada typically handle collaboration and communication across different time zones?
In remote positions based in Canada, teams often span multiple provinces and sometimes even international locations. To foster effective collaboration, companies usually rely on digital tools like Slack, Zoom, and project management platforms. Regularly scheduled meetings are planned to accommodate various time zones, and clear communication protocols are established to ensure all team members stay informed. Flexibility and proactive communication are crucial for success in this environment, and employees are encouraged to be transparent about their availability.
What is the difference between Remote In Canada vs Remote Customer Service Representative?
| Aspect | Remote In Canada | Remote Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience often preferred | High school diploma or equivalent; customer service skills essential |
| Work Environment | Home office within Canada, adhering to local employment laws | Home-based, often within Canada, serving clients remotely |
| Employer & Industry | Various Canadian companies across industries | Customer service departments in retail, tech, finance, etc. |
| Search & Comparison Intent | Looking for remote jobs within Canada | Seeking remote customer service roles in Canada |
Remote In Canada and Remote Customer Service Representative roles often share similar credentials and work environments, especially when based within Canada. The main difference lies in the job focus: 'Remote In Canada' is a broader category encompassing various roles, while 'Remote Customer Service Representative' specifies a customer service position. Both are popular search terms for those seeking remote work opportunities within Canada.
What does it mean to work remotely in Canada?
Working remotely in Canada means performing your job duties from a location outside of a traditional office, such as from your home or another remote location, while residing in Canada. This arrangement allows employees to communicate and collaborate with their team members using digital tools and technology. Remote work in Canada can apply to a wide range of industries and roles, offering flexibility and, in some cases, a better work-life balance. Employers may have specific requirements for remote workers, such as reliable internet access and adherence to Canadian labor laws.
What are the most commonly searched types of In Canada jobs in Kentucky? The most popular types of In Canada jobs in Kentucky are:
What are popular job titles related to Remote In Canada jobs in Kentucky? For Remote In Canada jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Remote In Canada jobs in Kentucky look for? The top searched job categories for Remote In Canada jobs in Kentucky are:
What cities in Kentucky are hiring for Remote In Canada jobs? Cities in Kentucky with the most Remote In Canada job openings:
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 28 days ago
Job description
Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly.
In this role, you will manage and resolve support tickets related to our Human Resource Management and Payroll modules. Issues may span application functionality, system environments, and end-user challenges, requiring strong troubleshooting skills and a solid understanding of ERP systems.
This is an opportunity to deepen your knowledge of enterprise software while working directly with customers across North America. We are seeking candidates with strong software proficiency and experience in HR and payroll processes who are comfortable working in a remote environment.
This remote role welcomes candidates anywhere in Canada and the US.
What your impact will be:
- Resolve customer issues in a timely and thorough manner, ensuring a high level of customer satisfaction
- Monitor the support queue, take ownership of new tickets, and reassign as needed
- Collaborate with internal teams (Environment Specialists, R&D, and other analysts) to escalate and resolve complex issues
- Troubleshoot application, data, architecture, and interface-related problems
- Communicate proactively with customers, providing clear updates and managing expectations throughout the resolution process
- Develop deep functional and technical knowledge of our ERP applications, with a focus on Human Resources and Payroll modules
- Identify root causes and provide recommendations to prevent recurring issues
- Understand support service agreements and appropriately scope requests outside of standard support
- Contribute ideas for product and process improvements
What we are looking for:
- Experience supporting or working with ERP systems, particularly in Human Resources and Payroll
- Strong technical aptitude with proven troubleshooting and problem-solving skills
- Experience delivering solutions, services, or support within HR, payroll, finance, or accounting environments is preferred
Customer Support Qualifications:
- Excellent communication skills, with the ability to clearly explain technical concepts and manage customer expectations
- Ability to manage multiple priorities and support tickets simultaneously in a fast-paced environment
- Strong analytical skills with the ability to make sound, independent decisions
- Self-motivated, adaptable, and able to work both independently and collaboratively within a team
Technical Qualifications
- Preferred software experience in applications based in at least one of the following: SQL, PL/SQL, Uniface, Acucobol
- Experience in troubleshooting APIs and/or web services preferred.
- Knowledge of Apache Tomcat configuration and troubleshooting is preferred.
What we can offer:
- 3 weeks' vacation and 5 personal days
- Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
- Employee stock ownership and RRSP/401k matching programs
- Lifestyle rewards
- Remote work and more!
Compensation Range:
60K-75K
About Cayenta:
Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.
About Harris:
Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.
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About Cayenta
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