THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton) The Customer Experience Representative serves as the frontline liaison between Waste Logic and our ...
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton) The Customer Experience Representative serves as the frontline liaison between Waste Logic and our ...
Remote Import Export information
See Edmonton, AB salary details
$11.30 - $15.63
8% of jobs
$18.29 is the 25th percentile. Wages below this are outliers.
$15.63 - $19.95
27% of jobs
The median wage is $22.28 / hr.
$19.95 - $24.28
27% of jobs
$27.52 is the 75th percentile. Wages above this are outliers.
$24.28 - $28.61
17% of jobs
$28.61 - $32.93
8% of jobs
$32.93 - $37.26
4% of jobs
$37.26 - $41.59
3% of jobs
$41.59 - $45.91
2% of jobs
$45.91 - $50.24
1% of jobs
$50.24 - $54.57
1% of jobs
$54.57 - $58.89
1% of jobs
$11
$27
$58
How much do remote import & export jobs pay per hour?
As of Jul 30, 2026, the average hourly pay for remote import & export in Edmonton, AB is $27.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.09 per hour, depending on experience, location, and employer.
What is a Remote Import & Export job?
A Remote Import & Export job involves managing the buying and selling of goods across international borders while working remotely. Professionals in this role handle logistics, customs regulations, supplier and client communications, and trade compliance from a remote location. They may coordinate shipments, negotiate contracts, and ensure that goods move efficiently between countries without physically being in an office or warehouse. Strong communication, negotiation, and knowledge of international trade laws are essential for success in this role.
What are the key skills and qualifications needed to thrive in the Remote Import & Export position, and why are they important?
To excel as a Remote Import & Export professional, you need strong knowledge of international trade regulations, logistics processes, and documentation, often supported by a degree in business, supply chain management, or related fields. Familiarity with specialized software such as ERP systems, customs management tools, and experience with Incoterms and shipping platforms is highly valuable. Attention to detail, proactive communication, and strong organizational skills help build effective client and supplier relationships. These abilities are essential to ensure smooth cross-border transactions, compliance with regulations, and efficient coordination across time zones.
What are some common challenges faced by Remote Import & Export professionals, and how can they be managed?
Remote Import & Export roles often involve navigating complex regulations, time zone differences, and unexpected shipping delays. Clear communication with international partners, staying updated on trade compliance changes, and proactive problem-solving are key to overcoming these challenges. Utilizing collaborative digital tools can help maintain smooth workflows with both clients and logistics providers. Team members typically work independently but closely coordinate with sales, compliance, and operations teams to resolve issues quickly. By staying organized and adaptable, professionals in this field can effectively manage obstacles and ensure the timely movement of goods.
What are popular job titles related to Remote Import & Export jobs in Edmonton, AB? For Remote Import & Export jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Remote Import & Export jobs in Edmonton, AB look for? The top searched job categories for Remote Import & Export jobs in Edmonton, AB are:
Full-time
Medical, Dental, Life
This job post has expired today. Applications are no longer accepted.
Job description
About Waste Logic
We have 30+ years of experience in managing waste and recycling services for businesses throughout Canada. WLI has developed a strong working relationship with over 150 service providers in the solid waste and recycling industry. Waste Logic assists clients to help create their own plans for sustainability, through levers such as waste diversion, new innovations, or employee culture. Throughout our phased process, we provide clients with expertise, tools, and data driven analytics to improve their sustainability efforts.
Our Culture
Waste Logic isGreat Place to Work Certified.At Waste Logic, we believe that creating a supportive, empowering, and collaborative environment isn't just good for people; it's good for business. Our people are the driving force behind everything we do, and this certification affirms that we're on the right track when it comes to cultivating a culture where individuals feel valued, heard, and motivated to do their best work.
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton)
The Customer Experience Representative serves as the frontline liaison between Waste Logic and our valued customers, ensuring a positive, seamless, and responsive customer experience.This role involves handling inquiries, resolving complaints, and delivering outstanding service across various communication channels.
The successful candidate for this role will have strong communication skills and strive to provide the best customer service experience. 100% remote work option is available to applicants based out of British Columbia, Saskatchewan and Alberta (in-office is required for Edmonton based applicants).
KEY RESPONSIBILITIES:
- Communicate with clients to determine theirservice requirements
- Respond to incoming office calls, voicemails and emails sent to the shared dispatch folder.
- Troubleshoot with clients to resolve equipment issues to determine if repairs are required.
- Investigate vendor/service complaints and provide a resolution in a timely manner.
- Follow up with clients and service providers on outstanding requests/open tickets and current services.
- Update and maintain client service schedules, equipment, and records.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Refer unresolved customer grievances to designated departments for further investigation.
- Cross collaboration between departments within the company.
EXPERIENCE & ABILITIES:
- 2 years office experience in a dispatch/customer service position.
- High school diploma or equivalent
- Proficient in Microsoft Office Software (Excel, Outlook, Word)
- Superior social, communication, and relationship management skills.
- Demonstrate a high level of integrity, confidentiality, attention to detail, and professional conduct.
- Ability to take and give direction, prioritize, meet deadlines, and stay organized in a fast-paced environment with a large workload.
- Ability to work independently and as part of a team
- Excellent problem solving, critical thinking, and mathematical reasoning skills.
- Exceptional verbal/written communications and comprehension with attention to detail
- Energetic and friendly with a team-focused attitude
- Bilingual in French and English is a 'nice to have'
WORK CONDITIONS & SCHEDULE:
- If located outside of Edmonton a proper space to work remotely
- Mondays to Fridays, 40 hours per week, with rotating weekend shifts
COMPANY BENEFITS:
- Competitive base salary and bonus plan
- RRSP employer matching
- Full benefits package including Extended Health, Dental, Life, AD&D, LTD, Critical Illness, Employee and Family Assistance Program
- Opportunities for growth and professional development