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Remote Implementation Manager Jobs in Owings, MD

Altumint

Jr Construction Manager

Lanham, MD · Remote

$95K - $103K/yr

Remote (US-based) / Field Travel Required Reports To: VP of Implementation FLSA Status: Exempt Junior Construction Manager We are seeking a motivated and detail-oriented Junior Construction Manager ...

Dream Voyages

Digital Marketing Manager

Arlington, VA · Remote

Job brief We are currently seeking a Remote Digital Marketing Manager to implement digital online marketing. If you possess a passion for digital marketing, social media and AI, this could be your ...

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All JobsImplementation JobsRemote Implementation Manager JobsRemote Implementation Manager Jobs in Owings, MD

Remote Implementation Manager information

See Owings, MD salary details

$37.7K

$100.1K

$162.5K

How much do remote implementation manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote implementation manager in Owings, MD is $100,101.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,000.00 and $117,000.00 per year, depending on experience, location, and employer.

What Does a Remote Implementation Manager Do?

As a remote implementation manager, you work from home to direct the implementation of a new system or process in a company or organization. Your duties vary depending on the needs of each client or customer, but you typically lead a team of specialists during an implementation project. In general, your responsibilities include creating a budget for the implementation project, providing necessary training and information, and helping troubleshoot until the new system gets fully integrated. Some implementation specialists help companies transfer to new software, hardware, or network systems, while others specialize in business or manufacturing processes.

What is a Remote Implementation Manager?

A Remote Implementation Manager is a professional responsible for overseeing the deployment and integration of products, services, or software solutions for clients, all while working remotely. They coordinate project timelines, manage client relationships, and ensure successful onboarding and adoption of solutions. Their role involves collaborating with cross-functional teams, troubleshooting issues, and providing training and support to clients to ensure a smooth implementation process. Strong communication, project management, and technical skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Remote Implementation Manager, and why are they important?

To thrive as a Remote Implementation Manager, you need strong project management abilities, knowledge of implementation methodologies, and typically a bachelor’s degree in business, IT, or a related field. Familiarity with project management tools (e.g., Asana, Jira), CRM systems, and sometimes relevant certifications like PMP are important. Excellent communication, problem-solving, and organizational skills help foster client relationships and manage cross-functional teams remotely. Mastering these skills ensures seamless client onboarding, timely project delivery, and high customer satisfaction in a distributed work environment.

What is the difference between Remote Implementation Manager vs Remote Project Coordinator?

AspectRemote Implementation ManagerRemote Project Coordinator
Required CredentialsProject management certification (PMP), industry-specific knowledgeBasic project management skills, often a bachelor's degree
Work EnvironmentLeads implementation teams, manages client onboarding, oversees project executionSupports project tasks, coordinates schedules, assists with communication
Employer & Industry UsageTechnology, healthcare, software companiesVarious industries including IT, marketing, and services
Search & Comparison IntentUnderstanding roles in project implementation, leadership scopeSupporting roles, coordination tasks, entry-level project work

The Remote Implementation Manager typically oversees project execution, manages teams, and ensures successful client onboarding, requiring certifications like PMP. In contrast, the Remote Project Coordinator supports project activities, handles scheduling, and assists project managers. Both roles are vital in project delivery but differ in responsibility level and scope.

What are some common challenges faced by Remote Implementation Managers and how can they be addressed?

Remote Implementation Managers often encounter challenges such as coordinating across different time zones, ensuring effective communication with clients and internal teams, and maintaining project timelines without in-person oversight. To address these, it’s important to leverage collaboration tools, set clear expectations, and establish regular check-ins. Proactively managing stakeholder relationships and documenting processes thoroughly can also help ensure smooth project delivery and client satisfaction, even while working remotely.
More about Remote Implementation Manager jobs
What cities near Owings, MD are hiring for Remote Implementation Manager jobs? Cities near Owings, MD with the most Remote Implementation Manager job openings:
Remote Implementation Manager jobs near you
Customer Success Manager (Remote USA - Public Trust Clearance)

Customer Success Manager (Remote USA - Public Trust Clearance)

RaySecur, Inc

Washington, DC • On-site, Remote

Full-time

Posted 10 days ago

Job description

Job Description
Position: Remote with Travel
Security Clearance: Public Trust Security Clearance Required
The Strategic Customer Success Manager (CSM) serves as the primary post-implementation relationship owner for assigned accounts. This role is responsible for driving customer engagement, adoption, retention, customer health, and long-term success across RaySecur's hardware, software, and service ecosystem. The CSM partners closely with the Customer Implementation and Sales Teams to ensure a seamless customer transition into long-term operational success.
The CSM acts as the voice of the customer internally while coordinating closely with Product, Engineering, Support, Operations, and Sales teams to advocate for customer needs, support issue resolution, and identify opportunities for expanded customer value. This role supports customers, both remotely and in-person, primarily within corrections and correctional facilities, public safety, law enforcement, government, and enterprise security environments.
Requirements
  • Serve as the primary strategic relationship owner for assigned customer accounts following implementation and go-live
  • Build trusted relationships with operational leaders, administrators, and executive stakeholders across customer organizations
  • Drive long-term customer value, adoption, engagement, retention, and overall account health
  • Conduct recurring customer check-ins, operational reviews, and strategic business discussions to ensure customers are realizing measurable value from our solutions
  • Monitor customer and device health indicators, support trends, adoption metrics, and operational usage patterns to proactively identify risks and opportunities
  • Develop strong operational understanding of customer workflows and security environments to effectively guide customers and coordinate internal support resources
  • Maintain strong functional understanding of our systems in order to support customer conversations, manage escalations, and coordinate cross-functional issue resolution
  • Partner cross-functionally with Product, Engineering, Support, Operations, Implementation, and Sales teams to advocate for customer needs and drive resolution of customer-impacting issues
  • Coordinate customer communications and internal alignment during escalations or operational issues
  • Maintain accurate and timely account documentation within CRM and customer success platforms
  • Represent the voice of the customer internally by providing structured feedback regarding product performance, operational workflows, adoption challenges, and customer priorities
  • Travel within assigned region and occasionally across the U.S. to maintain strong customer relationships, conduct onsite business reviews, and support strategic customer engagement
  • Ensure customer interactions align with facility access requirements, operational protocols, and security standards within secure customer environments.

Experience
Required
• Public Trust Clearance required.
• 3+ years of experience in Customer Success, Strategic Account Management, Technical Account Management, or related customer-facing roles
• Experience managing customer relationships within technical, operational, or enterprise environments
• Strong communication, relationship management, and executive presence skills
• Demonstrated ability to manage multiple strategic accounts and competing priorities effectively
• Strong organizational skills with excellent follow-through and attention to detail
• Technical aptitude and ability to understand complex hardware and software systems at a functional level
• Experience using CRM and customer success platforms (such as HubSpot, Salesforce, Zendesk, Jira, Gainsight, or similar tools), and Microsoft Outlook and Excel.
• Ability to travel approximately 25% - 50%
• Valid driver's license and ability to pass customer-required background checks
Beneficial Experience
• Experience supporting customers in corrections, public safety, law enforcement, military, government, or regulated operational environments
• Experience working with enterprise technology, operational technology, or security-focused solutions
• Familiarity with customer success methodologies, customer health scoring, and adoption-focused engagement strategies
• Experience partnering with Sales teams on renewal support and strategic account growth planning
Additional Information:
Joining RaySecur means working alongside a diverse and highly skilled team committed to solving meaningful security challenges. Our environment is fast-paced, collaborative, and focused on continuous learning, giving employees the opportunity to contribute to impactful technology while developing their own expertise.
We support flexibility and work-life balance, offering both remote and in-office work options depending on the role. Team members receive hands-on training, access to professional development opportunities, and the support of a leadership team that prioritizes open communication, transparency, and mentorship. At RaySecur, individuals are trusted to take ownership of their work while collaborating closely to achieve shared goals.
We look forward to meeting you!
Compliance Notice:
Compensation ranges are posted in compliance with pay transparency requirements in Massachusetts, and is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. Position Range: $65,000 - $85,000*, plus variable pay and mapped career path growth. *A higher compensation band may be provided for special clearance roles or high-demand skillsets.
Compensation ranges should not be a limiting factor to apply! RaySecur has many dynamic roles that may not map well to traditional bands. We welcome hearing from you to share your experience and discuss your compensation goals.
Please note, many of our positions require the ability to obtain security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
An Equal Opportunity/Drug-Free Employer.
We are an equal opportunity employer and do not discriminate against any applicant because of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status or any other class protected by federal, state or local law. We currently do not offer sponsorship.

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