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Remote Implementation Consultant Jobs in Potomac, MD

Itron, Inc

Implementation Consultant

Washington, DC · Remote

The Implementation Consultant serves as the functional owner of implementation workstreams ... United States (Remote) with up to 50% travel Duties & Responsibilities Implementation & Project ...

New

EAB

Senior Implementation Consultant

Washington, DC · On-site +1

Senior Implementation Consultant The Launch Consultant supports the successful implementation and ... Richmond, VA; or is open to remote employment within the continental United States (with a ...

EAB

Senior Implementation Consultant

Washington, DC · On-site +1

Senior Implementation Consultant The Launch Consultant supports the successful implementation and ... Richmond, VA; or is open to remote employment within the continental United States (with a ...

EAB

Senior Implementation Consultant

Washington, DC · On-site +1

Senior Implementation Consultant The Launch Consultant supports the successful implementation and ... Richmond, VA; or is open to remote employment within the continental United States (with a ...

Civica

Senior Implementation Consultant

Washington, DC · Remote

$100K - $120K/yr

This role is fully remote within the United States, with occasional domestic and international ... Design and implement Master Data Management (MDM) solutions across Azure and on-premise ...

Epiq

Implementation Specialist

Washington, DC · Remote

$60K - $75K/yr

... remote or on-site), consulting, data migration planning and action, customized workflows and ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

New

Epiq

Implementation Specialist

Washington, DC · On-site +1

$60K - $70K/yr

... remote or on-site), consulting, data migration planning and action, customized workflows and ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

New

MBO Partners

Implementation Project Manager

Ashburn, VA · Remote

Remote Who are we? At MBO we give people the control to do the work they love the way they want. We ... Serve as a consultative partner and advocate for both the client and MBO teams, fostering trust and ...

System One

Dynatrace Consultant (remote)

Rockville, MD · Remote

Dynatrace Consultant Contractor Work Model: Remote Security Clearance: Active secret clearance or ... implementations * Deploy, configure, administer, and maintain Dynatrace environments, including ...

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Remote Implementation Consultant information

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$116.8K

$197.5K

How much do remote implementation consultant jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote implementation consultant in Potomac, MD is $116,844.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $153,100.00 per year, depending on experience, location, and employer.

What does a remote implementation consultant do?

A Remote Implementation Consultant is responsible for guiding clients through the process of adopting and integrating new software, systems, or processes, all while working remotely. They assess client needs, configure solutions, provide training, and ensure successful deployment without needing to be onsite. These consultants often work closely with project managers, technical teams, and end users to troubleshoot issues and optimize outcomes, ensuring client satisfaction and smooth transitions.

What does a remote implementation consultant do?

The job duties of a remote implementation consultant involve working with the customers or clients of a company to help them implement the product or service that they purchased. In this career, you work from home to help a customer install or configure a computer system, device, or piece of equipment. If you work in software implementation, your responsibilities include testing the software to ensure that it works with the client's current operations. You can also offer advice about how to alter the workflow or work process to take advantage of the new product or service.

What are the key skills and qualifications needed to thrive as a remote implementation consultant, and why are they important?

To thrive as a Remote Implementation Consultant, you need strong project management, problem-solving, and client-facing skills, typically supported by a bachelor's degree in business, IT, or a related field. Familiarity with CRM, ERP, or specialized implementation platforms, as well as certifications like PMP or Six Sigma, are commonly required. Excellent communication, adaptability, and self-motivation are crucial soft skills for managing remote client relationships and navigating project complexities. These skills ensure effective solution delivery, client satisfaction, and seamless project execution in a virtual environment.

What are the typical challenges faced by a remote implementation consultant when onboarding new clients, and how are they usually addressed?

Remote Implementation Consultants often encounter challenges such as coordinating across different time zones, ensuring clear communication without face-to-face meetings, and adapting implementation strategies to diverse client systems. To address these, consultants use collaborative project management tools, schedule regular virtual check-ins, and provide thorough documentation to keep all stakeholders aligned. Building strong client relationships and maintaining flexibility are key to overcoming these challenges and ensuring successful project delivery.

What is the difference between Remote Implementation Consultant vs Remote Business Analyst?

AspectRemote Implementation ConsultantRemote Business Analyst
Required CredentialsTypically requires certifications like PMP, relevant industry-specific certificationsOften requires a degree in business, IT, or related fields; certifications like CBAP are common
Work EnvironmentWorks closely with clients to implement software solutions remotely, often in a project-based settingAnalyzes business needs remotely, collaborates with stakeholders to improve processes
Employer & Industry UsageUsed in software, healthcare, and technology sectors for project implementationCommon across finance, healthcare, and IT industries for process improvement

The Remote Implementation Consultant focuses on deploying and configuring software solutions for clients remotely, while the Remote Business Analyst analyzes business processes to recommend improvements. Both roles require strong communication skills and industry knowledge, but their core responsibilities differ in scope and focus.

More about Remote Implementation Consultant jobs

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The most popular types of Implementation Consultant jobs in Potomac, MD are:

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For Remote Implementation Consultant jobs in Potomac, MD, the most frequently searched job titles are:

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The top searched job categories for Remote Implementation Consultant jobs in Potomac, MD are:

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Remote Implementation Consultant jobs near you

Implementation Consultant

Itron, Inc

Washington, DC • Remote

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Itron rating

7.0

Company rating: 7.0 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

114th of 159 rated electronics manufacturers

Job description

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.

We are seeking an Implementation Consultant (Functional/Project Lead) to lead the functional and project management activities required to successfully deploy our SaaS platform for enterprise utility customers. This role is critical to ensuring structured, well-coordinated, and repeatable implementations that deliver meaningful outcomes for organizations operating critical infrastructure.The Implementation Consultant serves as the functional owner of implementation workstreams, partnering closely with a dedicated Technical/Solution Consultant, Customer Support, Product Management, and Engineering teams to deliver high-quality customer deployments. This role focuses on business process alignment, project coordination, stakeholder engagement, and customer enablement activities required to bring customers live, including requirements gathering, timeline management, cross-functional coordination, and functional configuration decisions involving hazard and task libraries, templates, workflows, and role-based permissions.
This is a hands-on leadership role accountable for ensuring the solution is configured to align with customer operational processes while driving successful, on-time implementations in partnership with technical delivery teams. The ideal candidate is customer-focused, collaborative, adaptable, and passionate about helping customers achieve business value through technology.This is a high-impact opportunity within a growing enterprise SaaS organization supporting the Utilities & Energy sector, where operational excellence, innovation, strong communication, and dependable project execution are essential to customer success.
Location: United States (Remote) with up to 50% travel
Duties & Responsibilities
Implementation & Project Leadership
  • Lead the functional implementation workstream for enterprise customer deployments from project kickoff through go-live, demonstrating accountability for delivery quality, customer outcomes, and overall project success.
  • Own implementation timelines, milestone tracking, risk management, and coordination across internal teams and customer stakeholders.
  • Facilitate discovery and requirements workshops to understand customer business processes, operational workflows, objectives, and success criteria.
  • Translate business requirements into scalable, well-documented configuration plans, including hazard and task libraries, templates, workflows, and role-based permissions.
  • Partner closely with Technical/Solution Consultants to ensure alignment between functional requirements and technical implementation activities, including integrations, SSO, data migration, and environment setup.
  • Lead customer status meetings, steering committees, and cross-functional alignment sessions, fostering transparency and trust throughout the engagement.
  • Maintain accurate project documentation, meeting notes, decisions, and implementation artifacts to support repeatable delivery practices.
  • Act as a trusted advisor, providing guidance and recommendations that help customers maximize value from the platform.
Business Process & Configuration Design
  • Lead business process design sessions with customer stakeholders, including Safety Managers, Operations Leaders, Supervisors, and other operational teams.
  • Define and own configuration decisions related to forms, templates, hazard and control libraries, workflows, and system permissions.
  • Validate that configured processes accurately reflect real-world field operations and customer requirements.
  • Collaborate with subject matter experts to ensure solutions support day-to-day operational needs while aligning with industry best practices.
  • Recommend innovative approaches that improve efficiency, consistency, and adoption across customer organizations.
Training, Adoption & Change Support
  • Support training strategy development and delivery in partnership with customer stakeholders and change management resources.
  • Identify key champions and stakeholders who can support user adoption and successful rollout activities.
  • Gather, evaluate, and incorporate user feedback during pilot programs and early go-live phases to drive continuous improvement.
  • Promote effective change management practices that help customers realize value and achieve long-term success.
Testing, Validation & Go-Live Readiness
  • Coordinate User Acceptance Testing (UAT) planning and execution from a functional and business-process perspective.
  • Identify, communicate, and proactively manage implementation risks, dependencies, and blockers.
  • Support go-live readiness reviews, cutover planning, and deployment activities.
  • Ensure successful transition of customers to Customer Success and Support teams through complete knowledge transfer and documentation.
  • Monitor implementation outcomes and contribute to lessons learned activities following deployment.
Scalable Implementation Practices
  • Identify recurring configuration and implementation challenges and develop reusable templates, playbooks, and best practices.
  • Collaborate with Product and Engineering teams to influence platform enhancements based on customer feedback and implementation experience.
  • Create and maintain implementation documentation that improves delivery consistency, reduces manual effort, and increases deployment efficiency.
  • Contribute to the continuous improvement of implementation methodologies, tools, and customer onboarding experiences.
Required Skills & Experience
  • 3+ years of experience in implementation consulting, project management, business analysis, customer success, or customer-facing SaaS deployment roles.
  • Demonstrated experience leading project or functional workstreams for enterprise software implementations.
  • Strong ability to translate customer business requirements into scalable, well-documented configuration and process solutions.
  • Proven project management capabilities, including timeline management, stakeholder engagement, risk identification, and dependency tracking.
  • Experience collaborating effectively with technical consultants, customer stakeholders, and cross-functional teams in fast-paced environments.
  • Excellent written, verbal, and presentation communication skills, with the ability to facilitate workshops and build trusted customer relationships.
  • Strong problem-solving skills with an agile, solution-oriented mindset.
  • Ability to prioritize multiple initiatives while maintaining attention to detail and customer satisfaction.
  • Commitment to accountability, collaboration, and delivering exceptional customer experiences.
Preferred Skills & Experience
  • Experience implementing software solutions for utility, energy, industrial, infrastructure, or other highly regulated organizations.
  • Experience deploying software solutions to field or frontline workforces, including mobile applications and operational platforms.
  • Familiarity with organizational change management, training programs, and technology adoption strategies.
  • Experience with business process analysis, workflow design, and configuration-intensive SaaS platforms.
  • Experience creating or supporting operational reporting and dashboards using Power BI or similar analytics tools.
  • Knowledge of enterprise implementation methodologies and customer onboarding best practices.
  • Experience working within a high-growth technology company focused on customer success and continuous innovation.
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
#LI-QW1

Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.


Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com

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