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Remote Immigration Customer Service Jobs in Racine, WI

MDS Solutions

REMOTE MDS Coordinator

Milwaukee, WI · Remote

$33.75 - $43/hr

The role of the Remote MDS Coordinator is to work with our contract partners to plan, organize, and ... Promotes and demonstrates excellence in customer service Employment Type: OTHER

HMG Careers

Remote Life Insurance Agent

Milwaukee, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Merjent

Staff Archaeologist - Remote

Milwaukee, WI · On-site +1

$72K - $94K/yr

Merjent has staff located across the United States who may choose a remote, in-office, or hybrid ... E-Verify Merjent, Inc. participates with the United States Customs and Immigration Services (USCIS ...

Merjent

Staff Archaeologist - Remote

Milwaukee, WI · Remote

$72K - $94K/yr

Merjent has staff located across the United States who may choose a remote, in-office, or hybrid ... E-Verify Merjent, Inc. participates with the United States Customs and Immigration Services (USCIS ...

InsuraTec

Sales Representative (Remote)

Cudahy, WI · Remote

Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Financial Services : Gain a foothold in the financial services industry, providing essential ...

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All JobsImmigration Customer Service JobsRemote Immigration Customer Service JobsRemote Immigration Customer Service Jobs in Racine, WI

Remote Immigration Customer Service information

See Racine, WI salary details

$9

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$25

How much do remote immigration customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for remote immigration customer service in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is a Remote Immigration Customer Service representative?

A Remote Immigration Customer Service representative assists individuals and organizations with immigration-related questions and concerns via phone, email, or chat from a remote location. They help clients understand immigration processes, documentation requirements, application statuses, and provide guidance on next steps. These professionals often work for government agencies, law firms, or private companies specializing in immigration services. Their goal is to deliver accurate, timely, and empathetic support to people navigating complex immigration procedures.

What are some common challenges faced by Remote Immigration Customer Service representatives, and how can they be managed?

Remote Immigration Customer Service representatives often navigate complex immigration policies while addressing clients' diverse concerns and emotions. Challenges can include handling high volumes of inquiries, staying up to date with frequent policy changes, and managing sensitive situations with empathy and professionalism. Effective time management, continuous training, and strong communication skills are essential for success. Many employers also provide knowledge bases and regular team check-ins to support remote staff and ensure consistent, accurate service.

What is the difference between Remote Immigration Customer Service vs Remote Visa Specialist?

AspectRemote Immigration Customer ServiceRemote Visa Specialist
CredentialsBasic customer service skills, sometimes immigration knowledgeSpecific visa or immigration certifications often required
Work EnvironmentRemote, customer support centers, call centersRemote, legal or government offices, consulting firms
Employer & IndustryImmigration agencies, law firms, government agenciesLegal firms, government departments, immigration consultancies
Search & Comparison IntentUnderstanding customer support roles in immigrationSpecialized visa processing and legal compliance roles

Remote Immigration Customer Service focuses on assisting clients with general immigration inquiries and providing support, often requiring customer service skills. Remote Visa Specialists handle specific visa applications, requiring specialized legal knowledge and certifications. Both roles are remote and industry-related but differ in technical expertise and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Immigration Customer Service representative, and why are they important?

To thrive as a Remote Immigration Customer Service representative, you need a solid understanding of immigration processes, strong problem-solving abilities, and excellent verbal and written communication skills, usually supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software, secure document handling platforms, and remote communication tools like email and chat is typically required. Outstanding interpersonal skills, patience, and cultural sensitivity help you stand out when assisting clients from diverse backgrounds. These skills and qualities are crucial to efficiently resolve complex immigration inquiries and provide clear, empathetic support to clients navigating stressful processes.
What are popular job titles related to Remote Immigration Customer Service jobs in Racine, WI? For Remote Immigration Customer Service jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Remote Immigration Customer Service jobs in Racine, WI look for? The top searched job categories for Remote Immigration Customer Service jobs in Racine, WI are:
What cities near Racine, WI are hiring for Remote Immigration Customer Service jobs? Cities near Racine, WI with the most Remote Immigration Customer Service job openings:
Remote Immigration Customer Service jobs near you

REMOTE MDS Coordinator

MDS Solutions

Milwaukee, WI • Remote

$33.75 - $43/hr

Other

Medical, Life, Retirement, PTO

Posted 13 days ago

Job description

Overview

MDS Solutions, a division of Key Rehabilitation, is looking for fun, energetic, and self-driven team members to join our remote MDS consulting group.  The role of the Remote MDS Coordinator is to work with our contract partners to plan, organize, and coordinate the completion of the Minimum Data Set (MDS) in accordance with current Federal and State Regulations. If you are looking for something that is flexible and collaborative, come join us!  We thrive on Quality Resident Care.

What do we offer you?

  • Creative, fun, and flexible working environment
  • The following benefits:
  • Competitive salaries and bonuses.
  • Comprehensive health and life insurance.
  • 401K with discretionary match
  • Mileage and licensure reimbursements.
  • Flexible Spending Account and HSA
  • Reasonable working hours.
  • CE opportunities.
  • Paid sick, holiday, and vacation leave.
  • Promotion/Transfer/Advancement opportunities.
  • Meaningful work and job satisfaction.
Responsibilities
  • MDS scheduling and coordinating to ensure timeliness of assigned sections of MDS per RAI guidelines, including coordinating care plan development and completion with the interdisciplinary team.
  • Provide Medicare, Medicaid (case mix), and Managed Care oversight to ensure appropriate clinical services are provided and appropriate reimbursement is received for each resident.
  • Develop an individualized, comprehensive resident care plan in collaboration with the interdisciplinary team to ensure care area triggers are addressed.
  • Ensure care plans are reviewed quarterly and updated as needed to reflect current resident status with individualized problems, goals, and interventions.
  • Review and verify MDS documentation and charting requirements to support the clinical services provided for each resident.
  • Ensure timely submission of all Minimum Data Sets to the state data base and ensures that the necessary follow-up action is taken.
  • Promote highest degree of quality care through QI/QM data with facility team and identify trends to assist facility in advancing facility processes, improve resident outcomes, and optimize reimbursement.
Qualifications
  • Nursing Experience in MDS Assessment: 3+ year
  • RN required 
  • RAC-CT preferred
  • Thorough understanding of PDPM requirements
  • Able to negotiate through EMR and possess strong computer skills
  • Promotes and demonstrates excellence in customer service
Employment Type: OTHER

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