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ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Outcomes Researcher - Clinical Rater Training

Homebased, US

ICON plc is a world-leading healthcare intelligence and clinical research organisation. From molecule to medicine, we advance clinical research providing outsourced services to pharmaceutical, biotechnology, medical device and government and public health organisations.

With our patients at the centre of all that we do, we help to accelerate the development of drugs and devices that save lives and improve quality of life.

Our people are our greatest strength, are at the core of our culture, and the driving force behind our success. ICON people have a mission to succeed and a passion that ensures what we do, we do well.

The work of the PCO group focuses on patient-centered research, including health related quality of life, disease signs and symptoms, treatment preference, adherence and satisfaction. The group is respected globally for the quality and innovation of their applied qualitative and quantitative work. Much of their work involves Clinical Outcome Assessment (COA) endpoint/instrument selection and regulatory support; COA instrument development and psychometric validation; study design, analysis and interpretation; COA quantitative analysis; utility measurement; and patient preference studies.

The essential job duties include:

• Creates tools and assessments to ensure effective training of clinical outcomes assessment raters/interviewers
• Creates and maintains a system to document COA training to ensure completeness and quality of training
• Direct communication with client to ensure training meets the full needs of the sponsor and to promote effective working relationships
• Assist with developing proposals for rater training/COA administration training and other business development activities
• Performs trainings (in-person and remote) for large and small groups
• Occasional travel necessary (<20%)

Preferred Qualifications:

• Post-secondary education, particularly in related fields such as psychology, social work, nursing, public health, etc.
• 2 or more years of experience in administration of clinical outcomes assessments, clinical efficacy assessments, performance outcomes measures, or comparable experience
• Experience delivering Rater training, developing education materials.
• Familiarity with FDA, GCP, ICH and/or other state/federal agency guidelines and best practices
• Familiarity with IRB requirements
• Clinical research/clinical trials experience
• Microsoft Office suite/applications familiarity (particularly Excel and PowerPoint)

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a requesthere.

Are you a current ICON Employee? Please click here to apply