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Remote Hvac Service Manager Jobs in Worcester, MA

Resource Innovations

Energy Engineer

Needham, MA · On-site +1

... HVAC optimization, and other utility program offerings. * Responsibilities may include remote data ... Use the company's virtual energy management software platform to review facility performance ...

Resource Innovations

Energy Engineer

Needham, MA · Remote

... HVAC optimization, and other utility program offerings. * Responsibilities may include remote data ... Use the company's virtual energy management software platform to review facility performance ...

Posted Companies

Service Technician

Worcester, MA · Remote

$21/hr

Food and Beverage Equipment Services * HVAC Coil Cleaning * Pressure Washing * General Facility ... Prioritize customer needs while managing workload independently * Meet OSHA ladder safety ...

Atlas Copco

Service Technician

Framingham, MA · On-site +1

$25 - $36/hr

Experience in HVAC a plus. * You are able to work independently and complete tasks within assigned ... Job location Remote position This role is fully remote. You will be required to travel within a 1 - ...

Posted Companies

Painter (Commercial)

Worcester, MA · Remote

$22 - $27/hr

Support additional services as needed, including, pressure washing, HVAC coil cleaning, food and ... Prioritize customer needs while managing workload independently * Meet OSHA ladder safety ...

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All JobsHvac Service JobsRemote Hvac Service Manager JobsRemote Hvac Service Manager Jobs in Worcester, MA

Remote Hvac Service Manager information

See Worcester, MA salary details

$28.9K

$83.4K

$125.2K

How much do remote hvac service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote hvac service manager in Worcester, MA is $83,373.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,900.00 and $97,800.00 per year, depending on experience, location, and employer.

What is a remote HVAC service manager?

A Remote HVAC Service Manager is a professional responsible for overseeing heating, ventilation, and air conditioning (HVAC) service operations from a remote location, often using digital tools and software to coordinate teams, manage work orders, and ensure customer satisfaction. They supervise technicians, monitor performance, handle scheduling, and provide technical guidance without being physically present at job sites. This role is increasingly common as companies adopt remote work technologies, enabling service managers to support multiple locations efficiently.

What are the key skills and qualifications needed to thrive as a remote HVAC service manager?

To thrive as a Remote HVAC Service Manager, you need strong technical knowledge of HVAC systems, management experience, and a relevant degree or certifications such as EPA 608. Familiarity with remote diagnostic tools, service management software, and scheduling platforms is typically required. Excellent communication, leadership, and problem-solving skills help you effectively coordinate teams and resolve customer issues from a distance. These skills and qualities are crucial for ensuring efficient service delivery, high customer satisfaction, and successful remote team management.

What are some common challenges faced by a remote HVAC service manager, and how can they be effectively addressed?

One of the main challenges for a Remote HVAC Service Manager is overseeing technicians and coordinating service schedules without being physically present. Effective communication and using robust field service management software are crucial for tracking job progress, dispatching teams, and ensuring high-quality customer service. Building trust with your remote team, setting clear expectations, and regularly reviewing performance metrics can help overcome these obstacles and maintain smooth operations.

What is the difference between Remote Hvac Service Manager vs Remote Hvac Technician?

AspectRemote Hvac Service Manager
CredentialsTypically requires HVAC certifications and management experience
Work EnvironmentOversees teams remotely, coordinates service operations
Employer & Industry UsageUsed by HVAC companies managing multiple service teams remotely
Search & Comparison IntentPeople comparing managerial roles in HVAC service

The Remote Hvac Service Manager focuses on overseeing HVAC service operations remotely, managing teams, and ensuring service quality. In contrast, a Remote Hvac Technician performs hands-on repair and maintenance tasks, often working directly at job sites or remotely for consultation. The manager role emphasizes leadership and coordination, while the technician role emphasizes technical skills and fieldwork.

What are popular job titles related to Remote Hvac Service Manager jobs in Worcester, MA?

For Remote Hvac Service Manager jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Hvac Service Manager jobs in Worcester, MA look for?

The top searched job categories for Remote Hvac Service Manager jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Hvac Service Manager jobs?

Cities near Worcester, MA with the most Remote Hvac Service Manager job openings:

Remote Hvac Service Manager jobs near you

Supervisor HVAC Services - Energy Systems

Generac Power Systems, Inc.

Marlborough, MA • On-site, Remote

Full-time

Posted 8 days ago

Job description

We are Energy Systems, the leader in industrial power solution sales, service, and rentals.
With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals.
Primary Purpose
This position will also act as the primary liaison to communicate field needs and concerns back to the Director of HVAC services and the Operation's Management team.
This position will perform field service and support the HVAC director, by providing direct oversight of field activity with an emphasis on safety, quality and training Sr. Licensed Refrigeration Technician Supervisor will also support and assist in facilitating field personnel's day to day needs, work with electrical construction group to quote construction projects and oversee projects from start to finish.
Additionally, this position will be responsible for working on ad hoc projects as needed. These projects may include operational analysis and tasks that will help drive efficiency and optimize process and procedures to help improve Service Delivery to customers
Major Responsibilities
  • Provide technical guidance on customer questions and escalation.

  • Drive accountability to meet or exceed operational metrics at the technician's level.

  • Provide On-the-Job (OJT) Training for HVAC Technicians.

  • Assist the HVAC director in qualify/disqualify HVAC subcontractors.

  • Conduct documented Quality of Service (QOS) visits, provide feedback/counseling and training to the HVAC data center and HVAC construction technicians.

  • Responsible for identifying deficiencies in service delivery and report to Director of HVAC services and the operations team.

  • Develop standard MOP/SOP's and service quality standards.

  • Approval technician time off requests and timecards weekly.

  • Provide employee performance evaluations for mid-year and annual.

  • Work with the logistics team and safety to provide the correct PPE and tools to employees and verify they understand the limitations.

In addition to these primary responsibilities, the Data Center/Construction Supervisor will support the Director of HVAC services and support the following functional areas and tasks:
  • Working with Resource Planning on Scheduling.

  • Review and prepare (if needed) all Job Cost Forms (JCF's) to submit to Bid Desk.

  • Goal is less than 24 hours on critical repairs back to the customer.

  • Review technician follow up notes to ensure no bids are missed and expedite activity if needed.

  • Ensure all SE's are profitable.

  • Plan and deliver with the HVAC Director Weekly and Monthly Tech/Communication Meetings.

  • Review, approve, and correct invoices as needed.

  • Update on-call schedule, serves as back-up and/or escalation if needed.

  • Technical Incident Reports.

  • Local HVAC technical support for Bid Desk;

  • Review Technician Follow up notes to ensure no bids are missed and help expedite activity if needed.

  • Review Subcontractor proposals before submitting to customers.

  • Identify areas for cost reduction or efficiency improvement.

  • Recognize areas for business development and revenue growth for the region.

  • Work with the electrical construction group to provide quotes on construction projects.

  • Construction Projects:

  • Bidding mechanical projects.

  • Submitting MRF's for materials and tools.

  • Assigning manpower.

  • Daily operations and delivery on projects.

  • Monitor construction activities and ensure compliance, report any inconsistencies to HVAC Director.

  • Prepare weekly report of construction progress and issues.

  • Review engineering drawings to ensure client needs are included.

Minimum Job Requirements
Education
  • HS Diploma or Equivalent

Certification / License
  • State Issued Refrigeration License

  • Valid current driver's license and driving record that meets company standards required

  • Department of Transportation (DOT) Medical Certificate

  • EPA Certification

Work Experience
  • 5+ years of experience in HVAC service and repair.

Knowledge / Skills / Abilities
  • Strong technical skills, installation mechanics and diagnostic capabilities. Must have the interest and aptitude to learn new technologies and systems.

  • Excellent communications and interpersonal skills.

  • Extensive daily travel with independent work structure.

  • Willing to work nights for emergency repairs and system testing

  • Ability to trace, identify, troubleshoot and perform root cause analysis of equipment failures on electrical circuits while working independently

  • Ability to read an interpret wiring diagrams

  • Answer phone 24/7 for field support.

  • Strong aptitude towards safety, required to wear the PPE gear when working with any expose live electrical equipment

  • Experience working in data centers and telecommunications environments is required.

  • Ability to use a lap top/ tablet for all service tickets and correspondence

  • Ability to work with Microsoft Word and excel programs

  • Highly effective in oral and written communication with an ability to communicate with people of varying technical abilities.

  • Demonstrates good judgment and confidence to select appropriate approach and take full responsibility for end results

  • Strong understanding of power, AC/DC, single and 3-phase.

  • Ability to pass a pre-employment drug and alcohol screen.

Preferred Job Requirements
Education
  • HVAC Trade School Degree

Compensation: Energy Systems is committed to fair and equitable compensation practices. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate's relevant work experience, skills, certifications, and geographic location. This role is eligible for variable compensation including short term and long-term incentives.
Physical Requirements and Working Conditions
In addition to the provisions listed below, while performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to use hands to manipulate objects, tools, or controls; and talk and hear. The employee is regularly required to walk; stoop; crouch; bend and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception. The employee must comply with the assigned location PPE requirements including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks and closed toed or safety shoes as required by facility safety policies.
"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law."

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