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Remote Humana Customer Service Representative Jobs in Boca Raton, FL

Remote Customer Service

Hollywood, FL · Remote

$14.50 - $20/hr

Remote Customer Service Miramar, FL, United States Job Openings Remote Customer Service Important: You Will Receive An Email Within Next 2 Minutes After Applying, Check Your Inbox or Spam Folder For ...

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Remote Humana Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do remote humana customer service representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote humana customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Remote Humana Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Humana Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge beneficial
Work EnvironmentHome-based, flexible hours, call center settingHome-based, flexible hours, call center setting
Industry UsageHealthcare insurance, Medicare, MedicaidHealth insurance, Medicare, Medicaid
Common Search IntentComparing remote healthcare insurance rolesComparing remote healthcare insurance roles

The Remote Humana Customer Service Representative and Remote UnitedHealth Group Customer Service Representative roles share similar credentials, work environments, and industry focus. Both positions involve providing customer support for healthcare insurance plans from home, often requiring a high school diploma and healthcare knowledge. They are frequently compared by job seekers exploring remote opportunities in health insurance customer service within leading industry companies.

What are the most commonly searched types of Humana Customer Service Representative jobs in Boca Raton, FL? The most popular types of Humana Customer Service Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Humana Customer Service Representative jobs? Cities near Boca Raton, FL with the most Remote Humana Customer Service Representative job openings:
Bilingual Remote Healthcare Customer Service Representative

Bilingual Remote Healthcare Customer Service Representative

Alorica

Plantation, FL • Remote

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Alorica rating

5.5

Company rating: 5.5 out of 10

Based on 185 frontline employees who took The Breakroom Quiz

43rd of 71 rated call and contact centers


Job description

Bilintual Spanish Remote Healthcare Customer Service Representative

Location: Work at Home

Employment Type: Full Time

Supporting: Healthcare

About Us

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What the Job Really Looks Like

You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.

How You'll Make an Impact

  • Guide customers through questions, concerns, or challenges they encounter while using the product or service
  • Listen actively to understand the root of the issue and provide clear, effective solutions
  • Record detailed call information for auditing, reporting, and follow-up purposes
  • Maintain and update customer records to ensure accurate and current information
  • Identify opportunities to introduce customers to new or enhanced services that meet their needs
  • Provide recommendations and guidance in a way that adds value and enhances the overall customer experience 
What'll Set You Up for Success

Required:
  • High school diploma or GED
  • 6 months of customer service or sales experience preferred
  • Work at home environment is in a private residence and matches the address listed on file
  • Comfortable working with company-issued equipment such as a webcam if applicable.
  • An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
  • Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
For Internal Candidates:
  • Must not be on any corrective action or performance plans
  • Must have held your current position for 6 months
  • Must have relevant industry/program experience
Location Note: We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Maryland, Missouri, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.

Why Alorica?

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day.

What We Offer:
  • Health, dental, and vision coverage with HSA options
  • Paid time off
  • Flexible pay options: daily or weekly pay
  • 401(k) retirement plan
  • Leadership development programs that really grow your career
  • Open access courses through Alorica Academy
  • Paid training and tuition reimbursement
  • Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more
  • Employee assistance program for personal and professional support
  • Additional voluntary benefits to meet your individual needs
Our Values

Bold - We challenge conventions and take smart risks
Relentless - We deliver results, no matter what it takes
Connected - We work as One Alorica because we're stronger together
True - We show up as our authentic selves, every single day

Ready to Join Us?

If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

Apply Today!

Equal Opportunity Employer - Veterans/Disabled

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

#AloricaJobs #CallCenter #CustomerServiceJobs

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