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Remote Humana Customer Service Representative Jobs in Boca Raton, FL

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Here below is summary of Job Duties for the Customer Service Representative (CSR). * Support Regional Sales Manager (RSM) and Inside Sales Manager (ISM) by providing excellent customer service to ...

Customer Service Representative

Plantation, FL ยท Remote

$16 - $21.50/hr

Customer Service Representative NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member ...

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Remote Humana Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do remote humana customer service representative jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote humana customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What is the difference between Remote Humana Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Humana Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; healthcare or insurance knowledge beneficial
Work EnvironmentHome-based, flexible hours, call center settingHome-based, flexible hours, call center setting
Industry UsageHealthcare insurance, Medicare, MedicaidHealth insurance, Medicare, Medicaid
Common Search IntentComparing remote healthcare insurance rolesComparing remote healthcare insurance roles

The Remote Humana Customer Service Representative and Remote UnitedHealth Group Customer Service Representative roles share similar credentials, work environments, and industry focus. Both positions involve providing customer support for healthcare insurance plans from home, often requiring a high school diploma and healthcare knowledge. They are frequently compared by job seekers exploring remote opportunities in health insurance customer service within leading industry companies.

What are the most commonly searched types of Humana Customer Service Representative jobs in Boca Raton, FL? The most popular types of Humana Customer Service Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Remote Humana Customer Service Representative jobs? Cities near Boca Raton, FL with the most Remote Humana Customer Service Representative job openings:
REMOTE Customer Service Representative

REMOTE Customer Service Representative

Advocacy Solutions

Plantation, FL โ€ข On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Job description

Do you want to have a fulfilling career with purpose helping people obtain their Social Security benefits? The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. They will provide great customer service and have a clear phone presence. They will be detail-oriented, professional and have a genuine desire to meet the needs of others. Work hours are Monday - Friday from 8:00 am to 5:00 pm. This is a remote work from home position.
Our benefits package includes health, dental, and vision insurance, company paid life insurance and disability insurance, a 401(k) plan with an employer match, paid time off after 90 days of employment, and ten company paid holidays.
Essential Functions:
  • Interacts with customers via telephone, email, or in person to provide support and information on services.
  • Collects and enters information for services.
  • Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
  • Ensures that appropriate actions are taken to resolve customers' problems and concerns.
  • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
  • Performs other related duties as assigned.

Required Skills/Abilities:
  • Must be able to talk on the phone and type at the same time
  • Excellent reading, writing, and verbal communication skills including active listening
  • Must pass a background check and typing test with a minimum typing speed of 35WPM
  • Must have a quiet area for a home office away from noise and distractions
  • Service-oriented and able to resolve customer grievances
  • Proficient computer skills with the ability to learn new software
  • Ability to sit for a long period of time.
  • Reliable and dependable attendance.

Education and Experience:
  • This job requires a minimum of a high school diploma or G.E.D, and two years of telephone customer service or previous call center experience. Associate's degree is preferred.
  • Telephone experience is required. Auto dialer experience is highly preferred.
  • Experience using computers and performing data-entry functions.
  • Bilingual ability in English and Spanish is a plus.

Physical Requirements:
  • Prolonged periods of sitting at a desk, talking on a telephone and working on a computer.

Remote Work from Home Requirements:
  • Not all positions are remote; some require that the employee work in the office.
  • Must have a desk, chair and basic essentials to work from home.
  • Must have a quiet work area without noise or distractions.
  • Must have personal high speed internet service (Wi-Fi is not acceptable, must use an ethernet cable). Our minimum internet speed requirement is 100 download & 20 upload speed.
  • Must be logged onto your work computer and able to answer calls during your normal work hours.
  • Remote workers must be based in the United States and must reside in one of the following states: FL, GA, IL, IN, MA, NC, NJ, NV, NY, PA, SC, TX or WV