Remote Human Relations Jobs in Foley, AL (NOW HIRING)

Job Title: UX Researcher Location: Pensacola, FL (on-site) and San Diego, CA or Vienna, VA Type: Contract Work Model: Hybrid – onsite and remote Responsibilities

• Act in a consultative and advisory role to various levels and functions within the design and product teams to identify research topics and plan research initiatives for both generative and evaluative purposes
• Identify and analyze the user experience by evaluating/leading projects end to end; developing guides and screeners, moderate, analyze, synthesize, make recommendations regarding prioritization, and deliver results
• Lead the development and maintenance of experience and journey maps throughout life cycle of projects
• Perform the gathering, analyzing, developing and creating user stories that capture the user's needs
• Conduct research using a wide variety of qualitative methods and a subset of quantitative methods, such as surveys
• Communicate and present findings in compelling and creative ways; tailor research findings to suit the audience; influence organizational change and alignment
• Package insights into tools and assets for designers, product managers and product marketing managers to leverage (personas, design principles, scenarios, live workshops or brainstorms, etc.)
• Support project team members in transforming research findings and insights into innovative solutions to inform user and business problems and deliver measurable outcomes
• Create artifacts, educational tools, experiences and processes that help build and evangelize UX Research within the organization
• Collaborate with business partners, stakeholders, and cross-functional teams to champion a user-centric approach to products and services based on findings and feedback
• Serve as liaison regarding research findings and their relation to channel services
• Utilize established strategies and tools to achieve and enhance value for users efficiently and effectively
• Perform moderately complex analysis to quantify the benefit and value of potential features/enhancements for justification and prioritization
• Lead user experience initiatives across work streams
• Perform other duties as assigned