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Remote Hotel Pbx Operator Jobs (NOW HIRING)

Cloudbeds

Account Manager

North, SC · Remote

$62K - $89K/yr

We are a cohesive, yet diverse group operating as a completely remote global team within the NORAM ... Manage a high-value portfolio of hotel customers across North America, serving as their primary ...

CTS

Field Services Engineer

New York, NY · Remote

$60K - $80K/yr

... remote assistance. Utilizing tools like ConnectWise, you will manage service requests, and uphold ... Help identify areas where Standard Operating Procedures (SOPs) don't exist or need further work and ...

Bartlett Tree Experts

Technology Success Advocate

$65K - $85K/yr

Teams / PBX use * Office Suite Training * Maintain Technology service desk policies and procedures ... Working knowledge of ticketing platforms (Freshdesk preferred), operating systems migrations ...

Pavago

Travel Concierge & Operations Specialist

Remote Working Hours: EST Position Type: Full-Time About the Role We're hiring for our client, a ... Liaise with operators, vendors, hotels, and internal teams * Ensure all partners maintain white ...

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Remote Hotel Pbx Operator information

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$10

$19

$27

How much do remote hotel pbx operator jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote hotel pbx operator in the United States is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.88 per hour, depending on experience, location, and employer.

What are the typical communication challenges faced by remote hotel PBX operators, and how can they be addressed?

Remote hotel PBX operators often manage a high volume of calls from guests, staff, and vendors, sometimes encountering language barriers or unclear requests. Working offsite, they may also face occasional technical issues or delays in relaying information. To address these challenges, operators rely on clear communication protocols, thorough documentation, and collaboration tools to stay connected with on-site teams. Regular training and proactive troubleshooting help ensure smooth operations and guest satisfaction.

What is the difference between Remote Hotel Pbx Operator vs Remote Front Desk Agent?

AspectRemote Hotel Pbx OperatorRemote Front Desk Agent
CredentialsBasic customer service skills, possibly some telephony certificationsCustomer service experience, hospitality training
Work EnvironmentCall center or remote telephony setup within hotel industryRemote hotel or hospitality environment, handling guest inquiries
Industry UsageUsed mainly for managing hotel phone systems and guest communicationUsed for guest check-in/out, reservations, and general inquiries

The Remote Hotel Pbx Operator primarily manages hotel phone systems and guest communication remotely, focusing on telephony tasks. In contrast, the Remote Front Desk Agent handles guest check-ins, reservations, and inquiries, often requiring broader hospitality skills. Both roles serve the hotel industry remotely but differ in daily responsibilities and skill sets.

What is a Remote Hotel PBX Operator?

A Remote Hotel PBX Operator is a professional who manages a hotel's phone communications system (Private Branch Exchange or PBX) from a remote location. Their main responsibilities include answering incoming calls, directing calls to the appropriate departments or guest rooms, handling guest requests, and providing information about the hotel. They play a key role in ensuring efficient communication between guests, staff, and external callers. Remote PBX operators use specialized software and communication tools to perform their duties without being physically present at the hotel. This role is essential for hotels seeking 24/7 phone coverage while streamlining staffing needs.

What are the key skills and qualifications needed to thrive as a Remote Hotel PBX Operator, and why are they important?

To thrive as a Remote Hotel PBX Operator, you need strong telephone etiquette, multitasking abilities, and a basic understanding of hotel operations or hospitality, often supported by a high school diploma or equivalent. Familiarity with PBX phone systems, reservation software, and messaging platforms is typically required. Excellent communication, problem-solving, and customer service skills help create positive guest experiences and efficiently resolve queries. These skills are crucial for ensuring smooth communication between guests, hotel staff, and departments, ultimately supporting guest satisfaction and operational efficiency.

Remote Tourism Advisor

Wanderlust Adventures

Atlanta, GA • Remote

Full-time

Posted 25 days ago

Job description

Company Description

Our company is family owned and operated! We truly strive to keep an upbeat and positive environment.  We love to see our agents succeed and our clients enjoy the smooth process of allowing us to book their vacation!

Job Description

Our company is looking for remote Tourism Advisors! As a Tourism Advisor, you are responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. smart phone, email, etc.).

You are the primary point of contact for the client and will be responsible for handling all booking needs for travelers, both business and leisure, while providing exceptional customer service to exceed clients' expectations. In addition, you have access to sell package options, tours, event ticket and more. No experience required as all training and certifications are provided.

Responsibilities:

  • Prepare, plan and execute travel sales (including but not limited to airline, car rental, cruises, hotels, and ticket/events)
  • Provide exceptional customer service to clients
  • Maintain relationships with travel partners and vendors
  • Work well in a group/team setting
  • Stay up to date on the travel industry and policies
  • Collect and enter data into our software and maintain client files
  • Complete required certification within a timely manner
  • Complete ongoing training with our company and travel partners
Qualifications
  • Must have a smartphone with reliable internet access
  • Laptop or desktop computer (highly recommend, however, not required) with reliable internet access
  • Must be at least 18 years of age
  • Must reside in the Unites States
Additional Information

Skills and Requirements:

  • Must be 18 years of age or older, and be a resident of the United States
  • Must have a smartphone and/or a computer, with reliable internet access
  • Must have a smartphone and/or computer, with reliable internet access
  • Ability to interact, communicate and negotiate effectively
  • Ability to make travel and event recommendations based on clients interests
  • Ability to manage time and be organized
  • Attention to accuracy and detail
  • Strong verbal and written communication skills
  • Computer and Internet knowledge
  • Personal travel experience is not required but will be considered an advantage

Apply