Cedar Rapids, IA · Remote
$14.75 - $20.25/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or ... hotels, packages, excursions) * Resolve customer issues and provide solutions with a positive ...
Cedar Rapids, IA · Remote
$14.75 - $20.25/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or ... hotels, packages, excursions) * Resolve customer issues and provide solutions with a positive ...
Iowa City, IA · Remote
$14 - $19/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or ... hotels, packages, excursions) * Resolve customer issues and provide solutions with a positive ...
Iowa City, IA · Remote
$14 - $19/hr
Travel Customer Service Representative Location: Remote / Flexible Employment Type: Fill-Time or ... hotels, packages, excursions) * Resolve customer issues and provide solutions with a positive ...
Sioux City, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Sioux City, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Dubuque, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Dubuque, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ankeny, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ankeny, IA · Remote
$14.50 - $19.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Cedar Rapids, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Cedar Rapids, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Iowa City, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Iowa City, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Davenport, IA · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Davenport, IA · Remote
$14.75 - $19.75/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
West Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
West Des Moines, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Waterloo, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Waterloo, IA · Remote
$15.25 - $20.50/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Council Bluffs, IA · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Council Bluffs, IA · Remote
$14.50 - $19.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ames, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Ames, IA · Remote
$15.25 - $20.25/hr
Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...
Middletown, IA · Remote
$14/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
Quick apply
Middletown, IA · Remote
$14/hr
... services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed ...
IA · On-site +1
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
IA · On-site +1
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Des Moines, IA · Remote
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Des Moines, IA · Remote
$15.50 - $21.25/hr
This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...
Iowa City, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Iowa City, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
West Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
West Des Moines, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Council Bluffs, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Council Bluffs, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Cedar Rapids, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
Cedar Rapids, IA · Remote
$20/hr
Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...
$9.26 - $10.76
2% of jobs
$10.76 - $12.25
4% of jobs
$12.25 - $13.75
14% of jobs
$14.11 is the 25th percentile. Wages below this are outliers.
$13.75 - $15.25
21% of jobs
The median wage is $15.89 / hr.
$15.25 - $16.75
21% of jobs
$18.16 is the 75th percentile. Wages above this are outliers.
$16.75 - $18.25
14% of jobs
$18.25 - $19.75
11% of jobs
$19.75 - $21.24
5% of jobs
$21.24 - $22.74
4% of jobs
$22.74 - $24.24
2% of jobs
$24.24 - $25.74
2% of jobs
$9
$17
$25
A Remote Hotel Customer Service job involves assisting hotel guests with reservations, inquiries, and concerns from a remote location. Responsibilities may include handling booking requests, providing information about hotel services, processing payments, and addressing guest issues through phone, email, or chat. This role requires strong communication skills, problem-solving abilities, and knowledge of hotel policies. It allows employees to work from home while ensuring a high level of customer satisfaction for hotel guests.
To thrive as a Remote Hotel Customer Service representative, you need strong communication abilities, problem-solving skills, and experience in hospitality or customer support. Familiarity with property management systems (PMS), reservation platforms, and CRM tools is often required, and some employers may prefer candidates with customer service certifications. Outstanding candidates demonstrate patience, a positive attitude, and the ability to remain calm under pressure while delivering exceptional guest experiences remotely. These skills and qualities ensure effective resolution of guest inquiries, contribute to customer satisfaction, and support a hotel's reputation and operations.
Remote hotel customer service representatives often navigate challenges such as handling multiple guest inquiries simultaneously, resolving issues without being on-site, and communicating effectively across various channels like phone, email, and live chat. Balancing a high volume of requests while maintaining accuracy and a friendly tone can require strong time management and problem-solving skills. Team members usually collaborate virtually with other departments, such as housekeeping or reservations, to quickly resolve guest concerns. Successfully overcoming these challenges contributes directly to positive guest experiences and helps hotels maintain a high standard of service, even from a remote environment.
The top searched job categories for Remote Hotel Customer Service jobs in Iowa are:
Cities in Iowa with the most Remote Hotel Customer Service job openings:
Cedar Rapids, IA • Remote
$14.75 - $20.25/hr
Part-time
Re-posted 7 days ago
Job Title: Travel Customer Service Representative
Location: Remote / Flexible
Employment Type: Fill-Time or Part-Time
Job Type: Part-time
About The Role:
We are looking for a friendly, organized, and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for clients, helping them plan, manage, and enjoy their travel experiences from start to finish.
If you enjoy helping people, solving problems, and working in a fast-paced environment, we’d love to hear from you.
Key Responsibilities:
Qualifications:
What We Offer:
Please Verify that your Country is on this list: Residents or citizens from these countries are eligible:
United States, Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Brazil, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Ireland, Jamaica, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts and Nevis, Saint Lucia, Spain, Trinidad and Tobago, United Kingdom, and Uruguay.
How to Apply:
We are looking to fill positions immediately. Apply today to join our team and help customers create unforgettable travel experiences!
Send your resume and a short introduction about why you’d be a great fit for us.
