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Remote Home Based Chat Support Jobs in Ladera Ranch, CA

Wayvia

Customer Support Specialist

Irvine, CA · Remote

$21 - $23/hr

Flexible work-from-home arrangements * 401K Match * Flexible vacation * Medical/Dental/Vision * 16 ... This is a remote position open to candidates based in the United States. Compensation: The salary ...

Promoted2

Remote Insurance Agent

Costa Mesa, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

Promoted2

Remote Insurance Agent

Carlsbad, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

Promoted2

Remote Insurance Agent

Fullerton, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

Promoted2

Remote Insurance Agent

Oceanside, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

Promoted2

Remote Insurance Agent

Corona, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

Promoted2

Remote Insurance Agent

Garden Grove, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

Promoted2

Remote Insurance Agent

Irvine, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

Promoted2

Remote Insurance Agent

Murrieta, CA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ...

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Showing results 21-40

All JobsHome Based Chat Support JobsRemote Home Based Chat Support JobsRemote Home Based Chat Support Jobs in Ladera Ranch, CA

Remote Home Based Chat Support information

See Ladera Ranch, CA salary details

$15

$27

$47

How much do remote home based chat support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote home based chat support in Ladera Ranch, CA is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $30.14 per hour, depending on experience, location, and employer.

What is the difference between Remote Home Based Chat Support vs Remote Customer Service Representative?

AspectRemote Home Based Chat SupportRemote Customer Service Representative
CredentialsBasic computer skills, communication skillsSimilar credentials, often with additional product knowledge
Work EnvironmentHome-based, online chat platformHome-based, phone and online channels
Industry UsageCustomer support via chat for various industriesCustomer support via phone/email for multiple sectors
Search & Comparison IntentFocus on chat-based roles, remote chat jobsBroader customer service roles, including phone support

Remote Home Based Chat Support primarily involves assisting customers through online chat platforms, focusing on written communication. In contrast, Remote Customer Service Representatives often handle inquiries via phone and email, providing support through multiple channels. Both roles require strong communication skills and are performed remotely, but chat support emphasizes written interaction, making it ideal for those seeking online-only positions.

How do you become a remote home based chat support?

To become a remote home-based chat support agent, you typically need good communication skills, basic computer literacy, and a quiet work environment. Many employers require prior customer service experience and proficiency with chat or messaging platforms. Some roles may also require specific training or certifications, and a reliable internet connection is essential.
What job categories do people searching Remote Home Based Chat Support jobs in Ladera Ranch, CA look for? The top searched job categories for Remote Home Based Chat Support jobs in Ladera Ranch, CA are:
What cities near Ladera Ranch, CA are hiring for Remote Home Based Chat Support jobs? Cities near Ladera Ranch, CA with the most Remote Home Based Chat Support job openings:
Remote Home Based Chat Support jobs near you
Infographic showing various Remote Home Based Chat Support job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,594 per year, or $27.7 per hour.

Customer Support Specialist

Wayvia

Irvine, CA • Remote

$21 - $23/hr

Full-time

Re-posted 19 days ago

Job description

Company Overview:
At Wayvia, we help the world's top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you're charting a new path or leveling up your journey, Wayvia is where your career can go further. We'd love to meet you.
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
At Wayvia, you'll find a team that's curious, collaborative, and always up for solving what's next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.

Job Brief:
The Customer Support Specialist manages incoming customer support issues, ensuring timely resolution and exceptional service for Wayvia products and services. This role involves addressing technical queries, guiding customers on product functionality, and resolving issues independently or by escalating as needed.

Essential Function & Responsibilities:

  • Respond to customer support issues and resolve them per SLAs.
  • Communicate professionally with customers according to PriceSpider standards.
  • Work cross-functionally to resolve issues promptly.
  • Escalate issues when necessary.
  • Manage inbound communication via telephone, email, support tickets, and customer portal.
  • Utilize knowledge of Wayvia products to resolve issues independently.
  • Guide customers on product benefits and enhancements.
  • Assist with reports and metrics.
  • Recommend best practices to customers.
  • Identify and communicate root cause issues professionally.
  • Convey support team needs and issues cross-functionally.
  • Recommend patterns of issues for the product roadmap.
  • Contribute to high-priority issues.
  • Adhere to customer support best practices and policies.

Minimum Qualifications:

  • Associate's degree (Bachelor's preferred).
  • Experience in a customer-facing role.
  • 0-2 years of experience.
  • Basic knowledge of customer support software (e.g., Zendesk, Freshdesk).
  • Strong communication, organizational, and time management skills.
  • Proven troubleshooting ability.

Preferred Qualifications:

  • Experience working cross-functionally with technical teams.
  • Experience with Jira, SQL, and Microsoft Office.

Benefits:
Wayvia encourages a healthy work-life balance and commitment to employee wellbeing. We are consistently evaluating areas to support and foster a community of engaged employees. Wayvia is an international employer so some benefits offering will vary from country to country, however, below you can see employer sponsored contributions:

  • Flexible work-from-home arrangements
  • 401K Match
  • Flexible vacation
  • Medical/Dental/Vision
  • 16 weeks of paid parental leave (US)
  • Technical stipend
  • Professional development programs
  • Wellness programs

Location:
This is a remote position open to candidates based in the United States.

Compensation:
The salary for this role is $21-23/hour. Please note that our salary ranges are based on current market data and the offered compensation may vary based on experience, skills, location, and other factors permitted by law.

Wayvia is an equal opportunity employer that is committed to inclusion and diversity.