San Francisco, CA · Remote
$89K - $250K/yr
The Assoc. Director, Solution Sales, Patient Access Support Services sits in the Patient Access and ... US Remote/home based with approximately 30% travel to clients and conferences. * Bachelor's degree ...
San Francisco, CA · Remote
$89K - $250K/yr
The Assoc. Director, Solution Sales, Patient Access Support Services sits in the Patient Access and ... US Remote/home based with approximately 30% travel to clients and conferences. * Bachelor's degree ...
San Francisco, CA · Remote
$89K - $250K/yr
The Assoc. Director, Solution Sales, Patient Access Support Services sits in the Patient Access and ... US Remote/home based with approximately 30% travel to clients and conferences. * Bachelor's degree ...
San Francisco, CA · Remote
$89K - $250K/yr
The Assoc. Director, Solution Sales, Patient Access Support Services sits in the Patient Access and ... US Remote/home based with approximately 30% travel to clients and conferences. * Bachelor's degree ...
Colusa, CA · On-site +1
$19.24 - $25.78/hr
... youth, and families, and supports county schools with academic, business, consulting, and ... Job Summary Colusa County Office of Education is recruiting for a Home Base Educator to develop ...
Colusa, CA · On-site +1
$19.24 - $25.78/hr
... youth, and families, and supports county schools with academic, business, consulting, and ... Job Summary Colusa County Office of Education is recruiting for a Home Base Educator to develop ...
Remote (home based office) and travel to client sites across US/Canada * While auditing/assessing: * Processing equipment in facilities * Pesticide and other chemical storage facilities * Temperature ...
Remote (home based office) and travel to client sites across US/Canada * While auditing/assessing: * Processing equipment in facilities * Pesticide and other chemical storage facilities * Temperature ...
San Jose, CA · Remote
$19.50 - $25.75/hr
... Remote) We are seeking a detail-oriented Customer Experience Specialist to support clients ... based on performance. Qualifications • Strong written and verbal communication skills. • ...
San Jose, CA · Remote
$19.50 - $25.75/hr
... Remote) We are seeking a detail-oriented Customer Experience Specialist to support clients ... based on performance. Qualifications • Strong written and verbal communication skills. • ...
San Diego, CA · Remote
$18.50/hr
Remote/Onsite (Based on Business Need) Employment Type: Full-Time Experience Level: Intermediate ... Deliver chat support and make outbound customer calls as needed. * Utilize approved communication ...
San Diego, CA · Remote
$18.50/hr
Remote/Onsite (Based on Business Need) Employment Type: Full-Time Experience Level: Intermediate ... Deliver chat support and make outbound customer calls as needed. * Utilize approved communication ...
Torrance, CA · On-site +1
$19.44 - $21.12/hr
As the EHS Home Based Educator, you will work closely with the Early Head Start program in ... Implements a curriculum and provides family support through weekly home, community, and child care ...
Torrance, CA · On-site +1
$19.44 - $21.12/hr
As the EHS Home Based Educator, you will work closely with the Early Head Start program in ... Implements a curriculum and provides family support through weekly home, community, and child care ...
San Mateo, CA · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... based company Experience Level Entry Level Job Type & Location This is a Contract to Hire position ...
New
San Mateo, CA · Remote
$16/hr
This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... based company Experience Level Entry Level Job Type & Location This is a Contract to Hire position ...
New
San Diego, CA · Remote
$18.50/hr
FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at ... Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ...
San Diego, CA · Remote
$18.50/hr
FULLY REMOTE Customer Technical Support Specialist Must have: * at least 1 year of call center * at ... Offers chat support and makes outbound calls as needed through the customer support line. Utilizes ...
Los Angeles, CA · On-site +1
$40K - $65K/yr
Remote - USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast ... Respond to customer inquiries via email, phone, and chat in a timely and professional manner
Los Angeles, CA · On-site +1
$40K - $65K/yr
Remote - USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast ... Respond to customer inquiries via email, phone, and chat in a timely and professional manner
Los Angeles, CA · Remote
$40K - $65K/yr
Remote - USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast ... Respond to customer inquiries via email, phone, and chat in a timely and professional manner
Los Angeles, CA · Remote
$40K - $65K/yr
Remote - USA Based Schedule: Flexible | Part-Time or Full-Time Options About Us: We are a fast ... Respond to customer inquiries via email, phone, and chat in a timely and professional manner
San Jose, CA · Remote
$21 - $28.50/hr
Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Competitive compensation based on experience
San Jose, CA · Remote
$21 - $28.50/hr
Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Competitive compensation based on experience
Los Angeles, CA · Remote
$19.50 - $26.25/hr
Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Competitive compensation based on experience
Los Angeles, CA · Remote
$19.50 - $26.25/hr
Respond to client inquiries via email, phone, and chat in a timely and professional manner ... Competitive compensation based on experience
Sacramento, CA · Remote
$18.50/hr
Deliver chat support and make outbound customer calls as needed. * Troubleshoot issues involving ... Ongoing schedules are determined based on operational needs and coverage requirements. If you're ...
Sacramento, CA · Remote
$18.50/hr
Deliver chat support and make outbound customer calls as needed. * Troubleshoot issues involving ... Ongoing schedules are determined based on operational needs and coverage requirements. If you're ...
... or support role, and requires a self-motivated, results-driven individual capable of independent decision making and strategic territory management. This is a fully remote, home-based position ...
... or support role, and requires a self-motivated, results-driven individual capable of independent decision making and strategic territory management. This is a fully remote, home-based position ...
... or support role, and requires a self-motivated, results-driven individual capable of independent decision making and strategic territory management. This is a fully remote, home-based position ...
... or support role, and requires a self-motivated, results-driven individual capable of independent decision making and strategic territory management. This is a fully remote, home-based position ...
Irvine, CA · Remote
$17.25 - $23.25/hr
... home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and ...
Irvine, CA · Remote
$17.25 - $23.25/hr
... home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and ...
Irvine, CA · Remote
$17.25 - $23.25/hr
... home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and ...
Irvine, CA · Remote
$17.25 - $23.25/hr
... home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and ...
... or support role, and requires a self-motivated, results-driven individual capable of independent decision making and strategic territory management. This is a fully remote, home-based position ...
... or support role, and requires a self-motivated, results-driven individual capable of independent decision making and strategic territory management. This is a fully remote, home-based position ...
This is a remote, home-based role with approximately 50% travel. Candidates located in the Western ... Support medical device and pharmaceutical companies & account contacts to develop a pipeline of ...
New
This is a remote, home-based role with approximately 50% travel. Candidates located in the Western ... Support medical device and pharmaceutical companies & account contacts to develop a pipeline of ...
New
| Aspect | Remote Home Based Chat Support | Remote Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, communication skills | Similar credentials, often with additional product knowledge |
| Work Environment | Home-based, online chat platform | Home-based, phone and online channels |
| Industry Usage | Customer support via chat for various industries | Customer support via phone/email for multiple sectors |
| Search & Comparison Intent | Focus on chat-based roles, remote chat jobs | Broader customer service roles, including phone support |
Remote Home Based Chat Support primarily involves assisting customers through online chat platforms, focusing on written communication. In contrast, Remote Customer Service Representatives often handle inquiries via phone and email, providing support through multiple channels. Both roles require strong communication skills and are performed remotely, but chat support emphasizes written interaction, making it ideal for those seeking online-only positions.
$89K - $250K/yr
Full-time
Posted 4 days ago
8.1
Based on 53 frontline employees who took The Breakroom Quiz
62nd of 223 rated it services
The Assoc. Director, Solution Sales, Patient Access Support Services sits in the Patient Access and Support Services (PASS) Center of Excellence. Working with a wide variety of pharmaceutical and MedTech clients, this is an individual contributor role that requires strong consultative selling skills.
This role requires the ability to identify existing and new client business challenges and strategically align IQVIA PSS solutions to address the access, affordability, adherence, and awareness barriers they face. This presents the opportunity for integrated sales across different account segments including large pharma, mid-size pharma, precommercial and med tech clients.
Responsibilities:
Responsible for consultative sales approach aligned with client accounts to drive business growth across the PASS enterprise.
Working with a wide variety of clients, this role mixes strategic and transactional relationships. This requires the ability and flexibility to adapt different strategies for different audiences - from business development with new clients through to developing solutions with more established customers.
Identify opportunities for integrated sales across different account types including: MedTech, Large Pharma, EBP and small/mid-size pharma.
An understanding of patient services, such as Copay (Affordability), HUB (Access), in-home clinical solutions and nurse educators (Adherence), Field Reimbursement Managers (FRM) and Health Information Tech. (HIT) (Awareness).
Work collaboratively across delivery, solutions, product, and multi-disciplinary teams to effectively enhance clients satisfaction.
Drive relationships and develop or grow new opportunities across accounts.
Generate new and repeat business within accounts.
Networking across companies and into new companies, for new accounts
Responsible for cold calling and customer development.
Qualifications:
To be eligible for this position, you must reside in the same country where the job is located.
US Remote/home based with approximately 30% travel to clients and conferences.
Bachelor's degree required.
7+ years relevant sales and industry experience with 3+ years of selling patient services, including but not limited to access, affordability, and adherence solutions.
Skills to strategize around winning as well as developing new opportunities.
Networking, motivation, solid work ethic, self-discipline.
MS Office suite required and Salesforce highly preferred.
An understanding of patient services, such as Copay (Affordability), HUB (Access), in-home clinical solutions and nurse educators (Adherence), Field Reimbursement Managers (FRM) and Health Information Tech. (HIT) (Awareness).
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $89,900.00 - $250,400.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
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At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.
Health care and social assistance
10,000+ Employees
Durham, NC, US
