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Remote Help Desk Hospital Jobs in Colorado (NOW HIRING)

TEKsystems

Remote ServiceNow Developer

Denver, CO · Remote

$75 - $95/hr

... Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax ... We help clients activate ideas and solutions to take advantage of a new world of opportunity. We ...

New

Danaher

IT Project Manager - Remote

Denver, CO · On-site +1

$120K - $160K/yr

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... used in hospitals, reference and research laboratories, and physician offices around the world.

cumed

Senior Surgical Coder (Peer Review)

Boulder, CO · Remote

$19.50 - $24.75/hr

... desk procedures. * Make recommendations and research outside coding courses to support staff ... CPMA or other specialty certification is helpful . Excellent interpersonal and communication skills ...

New

Danaher

Deal Design Consultant

Denver, CO · Remote

And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact ... As part of the evolution toward a centralized Deal Desk / Quote Desk operating model, this role ...

Wing Assistant

Sales Development Representative

Denver, CO · On-site +1

$40K - $50K/yr

... help startups, SMBs, and enterprises move faster and do more with less. Our growth is fueled by ... A reliable home/remote work setup and the self-discipline to run a high-volume desk without an ...

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All JobsHelp Desk Hospital JobsRemote Help Desk Hospital JobsRemote Help Desk Hospital Jobs in Colorado

Remote Help Desk Hospital information

What is the difference between Remote Help Desk Hospital vs Remote IT Support Specialist?

AspectRemote Help Desk HospitalRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentHealthcare setting, hospital networksVarious industries, corporate or client sites
Employer UsageHospitals, healthcare providersBusinesses, IT firms, corporations
Search IntentHealthcare-specific remote supportGeneral remote IT support roles

Remote Help Desk Hospital and Remote IT Support Specialist roles share similar certifications and technical skills. However, the hospital role focuses on healthcare environments, supporting medical systems and hospital networks, while the IT Support Specialist serves a broader range of industries. Both require strong troubleshooting skills and remote communication, but their work settings and specific technical needs differ.

What are the key skills and qualifications needed to thrive as a remote help desk hospital professional?

To thrive as a Remote Help Desk Hospital professional, you need strong technical troubleshooting abilities, knowledge of healthcare IT systems, and at least an associate degree in IT or a related field. Experience with ticketing systems like ServiceNow, remote desktop tools, and familiarity with HIPAA-compliant communication platforms are typically required. Exceptional communication, patience, and problem-solving skills help you support medical staff effectively and calmly under pressure. These competencies ensure prompt resolution of technical issues, maintaining seamless healthcare operations and compliance with patient data security standards.

What is a remote help desk hospital?

A Remote Help Desk Hospital job involves providing technical support and assistance to hospital staff, patients, or administrators from a remote location. These professionals troubleshoot issues related to computer systems, medical software, and other IT-related concerns, often via phone, email, or chat. Their goal is to ensure that hospital operations run smoothly by resolving technical problems quickly and efficiently without being physically present on-site. Remote help desk staff must have strong communication skills, healthcare IT knowledge, and the ability to work independently. They play a crucial role in supporting the technology needs of healthcare environments.

What are some common challenges faced by remote help desk professionals in a hospital setting, and how can they be addressed?

Remote help desk professionals in hospitals often face challenges such as troubleshooting complex medical software without being physically present and communicating effectively with clinical staff who may be under stress. To address these challenges, it's important to develop strong problem-solving skills, maintain clear and empathetic communication, and leverage remote access tools where possible. Regular training on hospital systems and close collaboration with on-site IT teams also help ensure timely and accurate support for hospital staff.
What are the most commonly searched types of Help Desk Hospital jobs in Colorado? The most popular types of Help Desk Hospital jobs in Colorado are:
What cities in Colorado are hiring for Remote Help Desk Hospital jobs? Cities in Colorado with the most Remote Help Desk Hospital job openings:
Remote Help Desk Hospital jobs near you

Outpatient Administrative Rep - Funding Services

Craig Hospital

Englewood, CO • On-site, Remote

$18.65 - $26.86/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 13 days ago

Job description

Location: Hybrid, in office once a week/remote after 6 months.

Salary Range: $18.65 - $26.86/h, depending on experience.

Application Deadline: there is no formal application deadline; the company accepts applications on an ongoing basis for this position.
POSITION SUMMARY:
The Administrative Representative position is responsible for insurance authorization and verification, ensures all  insurance-related information is accurately documented. This position will be responsible for tracking authorizations for medical procedures, medications, or specialized treatments/therapies. Follow-ups on pending or denied authorizations, works with clinical/therapy teams to submit required medical documentation. Keeps detailed insurance benefits-related data in EPIC/electronic health records system.  
POSITION REQUIREMENTS:

  • Licensure/Certification/Registrations: None
  • Education: A high school diploma or equivalency is required.
  • Experience: 1-3 years front desk experience in a clinical environment required.  Previous experience with medical terminology, charge entry and EPIC software, Medicare/Medicaid and commercial insurance preferred.
  • Skills & Abilities:Excellent skills in team-building, conflict resolution, and communication skills; both verbal and written. Able to organize and prioritize multiple tasks effectively.  Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system. Ability to work with frequent interruptions and complete assignments in a timely manner. Work collaboratively within the department, other departments and physicians. Strong computer skills with Microsoft applications preferred. Spanish speaking preferred. 

ESSENTIAL FUNCTIONS:
  • Verify Eligibility: Check insurance portals and call insurance companies to confirm patient enrollment, active benefits, and responsibilities of cost.
  • Secure Authorizations: Submit and track prior authorization requests for medical procedures, medications, or specialized treatments/therapies. 
  • Resolve Issues: Follow up on pending or denied authorizations, working with clinical/therapy teams to submit required medical documentation.
  • Data Entry: Document detailed insurance benefits, approval numbers, and expiration dates accurately within the electronic health record (EHR) system and tracking program.

** This job description is not intended to be an exhaustive list of all duties.  Employee may perform other related duties as assigned.

Craig Hospital Benefits:
 

Benefit Eligible Positions:

At Craig Hospital we offer a wide range of outstanding benefits that allow our employees to tailor a benefits package that meets their individual needs. Planning a family or looking forward to retirement we have options.   Our medical insurance is a self-funded plan administered by Allegiance Benefit Plans with a CIGNA network of providers offering two different comprehensive plans. We offer dental insurance through Delta Dental, and vision insurance through EyeMed. Craig offers Health Care and Dependent Care Spending Accounts. Craig also provides, and pays for both Short Term and Long Term Disability Insurance plans for every benefit-eligible employee. We offer generous time-off benefits to allow you to enjoy your time away from work too! Additionally, we have a 403b Retirement Plan with a generous matching contribution through Empower Retirement that you are eligible for upon hire.  Want to go back to school?  We have Tuition Assistance. Unexpected emergency?  We have Employee Assistance Programs and an Employee Emergency Assistance Fund.

At Craig we believe in offering best-in-class benefits and prioritize benefits to support you.  

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