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Remote Healthcare Insurance Jobs in Ohio (NOW HIRING)

BetterHelp

Licensed Psychologist- Remote

Cleveland, OH · Remote

$650/wk

... client care -- not admin or overhead. You provide the expertise. We handle the rest. Why Join ... Therapists can now earn up to 33% more per session for insurance clients. * $650 Health Benefit ...

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All JobsHealthcare Insurance JobsRemote Healthcare Insurance JobsRemote Healthcare Insurance Jobs in Ohio

Remote Healthcare Insurance information

What is a remote healthcare insurance job?

Remote healthcare insurance jobs are positions within the health insurance industry that allow employees to work from home or another remote location. These roles can include claims processing, customer service, billing, underwriting, case management, and more. Remote jobs in this sector often require strong communication and computer skills, as most interactions are handled online or over the phone. Remote healthcare insurance professionals help customers understand their coverage, process claims, and ensure compliance with healthcare regulations. As telecommuting becomes more common, many insurance companies are expanding their remote job offerings.

How does remote work impact collaboration and communication in a healthcare insurance role?

Remote healthcare insurance professionals often rely on digital communication tools to work closely with colleagues, clients, and healthcare providers. While this setup offers flexibility, it can present challenges such as coordinating across time zones and ensuring clear, timely information exchange. Most teams use secure messaging platforms, video meetings, and shared document systems to maintain collaboration and workflow efficiency. Being proactive and responsive is key to staying connected and resolving issues quickly in a remote environment.

What are the key skills and qualifications needed to thrive as a remote healthcare insurance specialist, and why are they important?

To thrive as a Remote Healthcare Insurance Specialist, you need strong knowledge of healthcare insurance policies, claims processing, and compliance regulations, usually supported by relevant experience or certifications such as AHIP. Familiarity with claims management software, CRM systems, and secure communication platforms is essential. Excellent attention to detail, problem-solving abilities, and effective communication skills help you resolve client issues and explain complex information clearly. These skills ensure accurate claims handling, regulatory compliance, and a positive customer experience in a virtual environment.

What is the difference between Remote Healthcare Insurance and Remote Healthcare Customer Service Representative?

AspectRemote Healthcare InsuranceRemote Healthcare Customer Service Representative
Required CredentialsInsurance licenses, knowledge of healthcare policiesCustomer service skills, basic healthcare knowledge
Work EnvironmentHome-based, insurance companies or brokersHome-based, healthcare providers or insurers
Employer & Industry UsageInsurance firms, brokers, healthcare plansHospitals, clinics, insurance companies
Common Search & ComparisonInsurance policies, coverage, claimsCustomer support, patient inquiries

Remote Healthcare Insurance professionals focus on insurance policies, licensing, and claims processing, often requiring specific licenses. In contrast, Remote Healthcare Customer Service Representatives handle patient inquiries and support, emphasizing communication skills. Both roles are remote, industry-related, and serve healthcare organizations, but they differ in credentials and daily tasks.

What cities in Ohio are hiring for Remote Healthcare Insurance jobs? Cities in Ohio with the most Remote Healthcare Insurance job openings:
Remote Healthcare Insurance jobs near you
Infographic showing various Remote Healthcare Insurance job openings in Ohio as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Remote Healthcare Support Representative

Liveops

Akron, OH • Remote

Contractor

Re-posted 18 days ago

Job description

Healthcare Support Representative — Independent Contractor

Location: Remote (US-Based)

Make a difference—one call at a time, with the freedom to serve on your terms. Join a network of self-employed professionals supporting patients and/or providers, helping people get the care and answers they need while enjoying flexibility.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • At least 1 year of phone-based healthcare patient or provider support experience.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Experience in healthcare or related fields such as medical, social services, education, mental health services, or other relevant “people helping” fields.
  • In-depth knowledge of health insurance; Medicaid and Medicare knowledge is highly desired.
  • Comfortable with medical and health insurance terminology while refraining from offering medical advice.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Pay structures vary by client program; most programs pay for productive time and may include performance-based pay.
  • Independent Contractors are responsible for their own taxes and expenses.
Application & Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

The background check requires a non-refundable $25 processing fee paid directly to the background check vendor. View background requirements

Computer Requirements
  • Some clients may require additional security measures and equipment.
  • Wired internet connection.
  • Android or Apple phone.
  • Provide your own equipment, including a Windows operating PC (Macs, Chromebooks, and tablets are not supported).
  • Review basic technology requirements
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks.
  • Client hours of operation will vary.
Important Notes
  • Additional checks regarding OIG/SAM exclusion lists may be required by clients.
  • Some clients and programs may have additional requirements and certifications.
  • Ensure the clients you choose align with your availability and commitments.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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