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Remote Healthcare Customer Service Jobs in Spring, TX

Remote Spanish Bilingual Customer Service

Humble, TX · Remote

$13.50 - $16.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...

Remote Spanish Bilingual Customer Service

Conroe, TX · Remote

$13.25 - $16.75/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...

Remote Spanish Bilingual Customer Service

Spring, TX · Remote

$13.75 - $17.25/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...

Remote Spanish Bilingual Customer Service

Katy, TX · Remote

$14.25 - $18/hr

Whether your background is in healthcare, customer care, finance, or technical support, this is ... Choose when and to whom you provide support services * Set your own schedule * Provide a ...

Remote Customer Service Specialist

Houston, TX · On-site +1

$16.25 - $21.50/hr

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Agent

Kingwood, TX · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Tomball, TX · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Showing results 21-40

Remote Healthcare Customer Service information

See Spring, TX salary details

$8

$16

$23

How much do remote healthcare customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote healthcare customer service in Spring, TX is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.61 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote healthcare customer service representatives, and how can they be managed?

Remote healthcare customer service representatives often navigate challenges such as handling sensitive patient information securely, managing high call volumes, and addressing complex insurance or billing questions. Working from home can also mean less immediate support from colleagues or supervisors. To manage these challenges, it's important to stay up-to-date with HIPAA regulations, utilize available training resources, and maintain clear communication with your team via digital channels. Employers typically provide secure systems and regular opportunities for virtual team meetings to foster collaboration and ongoing support.

What is a remote healthcare customer service representative?

A remote healthcare customer service representative is a professional who assists patients, healthcare providers, and insurers with inquiries related to medical services, billing, insurance claims, and appointments, all while working from a remote location such as their home. They communicate primarily via phone, email, or chat to resolve issues, provide information, and ensure a positive experience for patients. These representatives are trained to handle sensitive medical information in accordance with privacy regulations like HIPAA, and they play a crucial role in supporting the administrative needs of healthcare organizations.

What is the difference between Remote Healthcare Customer Service vs Remote Medical Billing and Coding?

AspectRemote Healthcare Customer ServiceRemote Medical Billing and Coding
Required CredentialsHigh school diploma, customer service skillsCertification in medical billing/coding (e.g., CPC, CCS)
Work EnvironmentCall centers, healthcare provider offices, remoteHome-based, healthcare clinics, billing companies
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & ComparisonCustomer support roles in healthcareMedical billing and coding jobs

While both roles are remote and involve healthcare, Remote Healthcare Customer Service focuses on assisting patients and providers with inquiries, whereas Remote Medical Billing and Coding involves processing insurance claims and coding diagnoses. They require different certifications and have distinct daily tasks, but both are essential in healthcare operations.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative?

To thrive as a Remote Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and secure communication platforms is typically required. Outstanding communication, patience, and problem-solving abilities are crucial soft skills that set top performers apart in this role. These competencies ensure accurate information delivery, high patient satisfaction, and effective resolution of complex healthcare inquiries in a remote environment.
What are the most commonly searched types of Healthcare Customer Service jobs in Spring, TX? The most popular types of Healthcare Customer Service jobs in Spring, TX are:
What job categories do people searching Remote Healthcare Customer Service jobs in Spring, TX look for? The top searched job categories for Remote Healthcare Customer Service jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Healthcare Customer Service jobs? Cities near Spring, TX with the most Remote Healthcare Customer Service job openings:
Infographic showing various Remote Healthcare Customer Service job openings in Spring, TX as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,792 per year, or $16.7 per hour.

Customer Service Representative - Part Time (Remote)

GetixHealth

Houston, TX • Remote

$15.25 - $20.75/hr

Part-time

Re-posted 20 days ago


GetixHealth rating

6.2

Company rating: 6.2 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

360th of 483 rated business services


Job description

 
We look for people who have an internal drive to do a good job whether someone is watching them or not. People who take initiative and know the quality of their work reflects themselves. People who succeed with us tend to be thoughtful, detail-oriented, communicative. They are proactive, professional, responsible, well-spoken and polite. They are accountable to themselves and others.
 

HealthCare Customer Service Representatives ensure that client-assigned healthcare accounts are billed and paid both accurately and timely. They perform their duties in accordance with applicable laws and regulations and GetixHealth’s policies and procedures. CSR's assist patients with billing inquiries, payments, payment plans, claims, benefits, and coverage.

Remote positions have to first pass our home Internet Service passing company assigned Internet Speed Test. Remote positions will receive their equipment as well.

Schedule: Monday - Thursday 12:00pm - 5:00pm 

Compensation: $17.00 + eligible for a quarterly bonus

Position Responsibilities

  • Medical Collections
  • Responding to telephone inquiries (inbound/outbound), utilizing standard procedures and scripts.
  • Gathering information, performing research and resolving customer inquiries.
  • Communicate appropriate options for resolution in a timely manner.
  • Inform customers/patients about services available and assess their needs.
  • Schedule work to ensure accurate phone coverage, prioritize calls and escalate as required.
  • Assist in planning and implementing department goals and make recommendations to management to improve efficiency and effectiveness.

Other duties as assigned:

  • Successful accomplishments and primary accountabilities of this position will depend upon establishing and maintaining effective working relationships with a variety of people both inside and outside of the functional area. Such people may include, but are not limited to: interdepartmental leadership, education and development, the patient, client hospital staff, government, insurance company representatives, vendors, compliance, finance, decision support and contact management as well as GetixHealth' s officers, senior management and staff.

Requirements Education and Experience

  • High school diploma or college degree from an accredited college or university.
  • Spanish fluency preferable.
  • Two to five years industry experience in medical revenue cycle management is preferred.
  • Medical experience, either practical or classroom knowledge needed.
  • Proven understanding of the medical revenue cycle.
  • Demonstrated excellent verbal, written and interpersonal communication skills.
  • Demonstrated knowledge of HIPAA rules and regulations.
  • Attention to detail.
  • Good attendance record.
  • Proven ability to work collaboratively in a team environment.
  • Demonstrated ability to perform work in alignment with company mission and values.
  • Proven PC proficiency in MS Office Suite Applications.

Work Environment / Physical Requirements

  • Remote positions have to first pass our home Internet Service passing company assigned Internet Speed Test. 
  • The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone (provided by GetixHealth)
  • Occasional lifting may be required up to 25 lbs.
  • Must be able to sit for extended periods of time with frequent bending and stooping

GetixHealth is an equal employment opportunity employer.


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