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Remote Healthcare Customer Service Jobs in Reno, NV

Livetripexperience

Client Care Coordinator (Travel)

Reno, NV · Remote

$18 - $23.50/hr

We are seeking a highly organized Client Care Coordinator to manage the logistical side of our ... Collaborate with the remote team to streamline service processes and improve client satisfaction.

Open Mind Health

Client Liaison

Reno, NV · Remote

$17 - $20/hr

Remote | Reports to Chief Clinical Officer $17-$20/hour About Open Mind Health Open Mind Health is ... health services across the United States. Our mission is rooted in compassionate care ...

HMG Careers

Sales and Service Agent Remote

Reno, NV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Agent

Reno, NV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Nixon, NV · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Delleker, CA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsHealthcare Customer Service JobsRemote Healthcare Customer Service JobsRemote Healthcare Customer Service Jobs in Reno, NV

Remote Healthcare Customer Service information

See Reno, NV salary details

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How much do remote healthcare customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote healthcare customer service in Reno, NV is $18.74, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $20.87 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote healthcare customer service representatives, and how can they be managed?

Remote healthcare customer service representatives often navigate challenges such as handling sensitive patient information securely, managing high call volumes, and addressing complex insurance or billing questions. Working from home can also mean less immediate support from colleagues or supervisors. To manage these challenges, it's important to stay up-to-date with HIPAA regulations, utilize available training resources, and maintain clear communication with your team via digital channels. Employers typically provide secure systems and regular opportunities for virtual team meetings to foster collaboration and ongoing support.

What is a remote healthcare customer service representative?

A remote healthcare customer service representative is a professional who assists patients, healthcare providers, and insurers with inquiries related to medical services, billing, insurance claims, and appointments, all while working from a remote location such as their home. They communicate primarily via phone, email, or chat to resolve issues, provide information, and ensure a positive experience for patients. These representatives are trained to handle sensitive medical information in accordance with privacy regulations like HIPAA, and they play a crucial role in supporting the administrative needs of healthcare organizations.

What is the difference between Remote Healthcare Customer Service vs Remote Medical Billing and Coding?

AspectRemote Healthcare Customer ServiceRemote Medical Billing and Coding
Required CredentialsHigh school diploma, customer service skillsCertification in medical billing/coding (e.g., CPC, CCS)
Work EnvironmentCall centers, healthcare provider offices, remoteHome-based, healthcare clinics, billing companies
Employer & Industry UsageHospitals, clinics, insurance companiesMedical billing companies, healthcare providers
Common Search & ComparisonCustomer support roles in healthcareMedical billing and coding jobs

While both roles are remote and involve healthcare, Remote Healthcare Customer Service focuses on assisting patients and providers with inquiries, whereas Remote Medical Billing and Coding involves processing insurance claims and coding diagnoses. They require different certifications and have distinct daily tasks, but both are essential in healthcare operations.

What are the key skills and qualifications needed to thrive as a remote healthcare customer service representative?

To thrive as a Remote Healthcare Customer Service Representative, you need a solid understanding of healthcare terminology, insurance processes, and customer service best practices, often supported by a high school diploma or equivalent experience. Familiarity with customer relationship management (CRM) software, electronic health records (EHR) systems, and secure communication platforms is typically required. Outstanding communication, patience, and problem-solving abilities are crucial soft skills that set top performers apart in this role. These competencies ensure accurate information delivery, high patient satisfaction, and effective resolution of complex healthcare inquiries in a remote environment.
What are popular job titles related to Remote Healthcare Customer Service jobs in Reno, NV? For Remote Healthcare Customer Service jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Healthcare Customer Service jobs in Reno, NV look for? The top searched job categories for Remote Healthcare Customer Service jobs in Reno, NV are:
What cities near Reno, NV are hiring for Remote Healthcare Customer Service jobs? Cities near Reno, NV with the most Remote Healthcare Customer Service job openings:
Remote Healthcare Customer Service jobs near you
Infographic showing various Remote Healthcare Customer Service job openings in Reno, NV as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $38,983 per year, or $18.7 per hour.

Remote Customer Enrollment Specialist

McQuade Organization

Sparks, NV • Remote

Full-time

Re-posted 14 days ago

Job description

-Help Clients Get Started: Meet with clients virtually (Zoom/phone) and guide them step-by-step through the enrollment process -Explain Benefits Clearly: Walk clients through available coverage options in a simple, easy-to-understand way so they can make informed decisions -Provide Friendly Support: Answer questions, address concerns, and ensure each client has a smooth and positive experience -Complete Enrollments: Assist clients in filling out applications and finalizing their benefits during scheduled meetings -Learn & Grow: Participate in ongoing training and coaching—no prior industry experience required -Team Collaboration: Work with a supportive team and leadership group focused on helping you succeed

We’re looking for someone who: -Enjoys helping people and providing great customer service -Has strong communication skills (we’ll help you improve even more) -Is dependable, organized, and willing to learn -Is comfortable using a computer, Zoom, and basic online tools -Can work independently in a remote environment -Brings a positive attitude and strong work ethic No prior experience in insurance or enrollment is required—we provide full training.

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