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Remote Health Policy Associate Jobs in Illinois (NOW HIRING)

Hospitals and healthcare systems * Senior living communities * Schools and universities * Corporate ... Apply the latest research in alignment with the diet manual, company policies, and facility ...

Hospitals and healthcare systems * Senior living communities * Schools and universities * Corporate ... Apply the latest research in alignment with the diet manual, company policies, and facility ...

Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We're a ... Support pricing policy development, governance, training and adherence across commercial team.

Our vision is to improve global healthcare with reliable, fast, and easy patient diagnoses. We're a ... Support pricing policy development, governance, training and adherence across commercial team.

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Remote Health Policy Associate information

What are the most commonly searched types of Remote Health Policy jobs in Illinois? The most popular types of Remote Health Policy jobs in Illinois are:
What cities in Illinois are hiring for Remote Health Policy Associate jobs? Cities in Illinois with the most Remote Health Policy Associate job openings:
Infographic showing various Remote Health Policy Associate job openings in Illinois as of June 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Remote Customer Service Representative

Annuity Health

Westmont, IL • Remote

$16 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

339th of 485 rated business services


Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).


What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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