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Remote Health Insurance Customer Service Jobs in Wayne, PA

Ascension Agent Group

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P&C Insurance Customer Service Representative (CSR)

Radnor, PA · Remote

$60K - $72K/yr

Radnor, PA (Remote) Job Type: Full-Time About Us Ascension Agent Group is a growing P&C insurance ... Health Benefits & 401(k) * Opportunity to grow with an expanding company * Supportive team ...

OLUSEGUN ORGANIZATION

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Remote Insurance Agent- No Experience Necessary!

Philadelphia, PA · Remote

$46K - $155K/yr (+ commission)

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

Camesi Agency

Remote Insurance Agent

Philadelphia, PA · Remote

$80K - $120K/yr

Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ... Willingness to obtain a Life & Health insurance license; licensing support and guidance provided.

ForgeFit

Remote Customer Service Specialist

Philadelphia, PA · Remote

$17.25 - $22.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Wilmington, DE · Remote

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Pottstown, PA · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

West Chester, PA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Philadelphia, PA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Norristown, PA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wilmington, DE · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Wayne, PA

Remote Health Insurance Customer Service information

See Wayne, PA salary details

$23.6K

$43.9K

$66.2K

How much do remote health insurance customer service jobs pay per year?

As of Sep 2, 2026, the average yearly pay for remote health insurance customer service in Wayne, PA is $43,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,200.00 and $49,800.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What job categories do people searching Remote Health Insurance Customer Service jobs in Wayne, PA look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Wayne, PA are:

What cities near Wayne, PA are hiring for Remote Health Insurance Customer Service jobs?

Cities near Wayne, PA with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Wayne, PA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,867 per year, or $21.1 per hour.

P&C Insurance Customer Service Representative (CSR)

Ascension Agent Group

Radnor, PA • Remote

$60K - $72K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

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Job description

P&C Insurance Customer Service Representative (CSR)

Location: Radnor, PA (Remote)

Job Type: Full-Time

About Us

Ascension Agent Group is a growing P&C insurance distribution platform. We partner with independent Agents and Agencies to help them run and grow their books of business. We're looking for a friendly, reliable CSR to support our Agents and their customers.

Position Summary

We're seeking a Customer Service Representative to handle day-to-day service needs for our Agency Partners and their clients. This is a service-focused role — you'll be on the phone regularly with both Agents and policyholders. Prior insurance agency experience is required — you'll bring the industry know-how, and we'll train you on our specific processes and systems.

Responsibilities

•   Field inbound calls and emails from Agents and customers regarding policy service needs

•   Make outbound calls to agents and customers as needed

•   Contact carriers as needed on behalf of Agents or customers (e.g., coverage questions, claims status, policy changes)

•   Process policy service requests (endorsements, ID cards, billing questions, etc.)

•   Provide accurate, timely, and friendly service on every interaction

•   Document all customer and Agent interactions per company procedure

•   Escalate issues appropriately when outside scope of role

•   Other duties as assigned

Qualifications

•   Active Property & Casualty (P&C) insurance license required

•   Prior experience working in an independent insurance agency required

•   Comfortable handling a high volume of phone calls

•   Commercial lines knowledge a plus, but not required

•   Strong customer service and communication skills

•   Detail-oriented with good follow-through

•   Ability to work well in a fast-paced environment

What We Offer

•   $60,000–$72,000 total compensation

•   Paid Time Off (up to 25 days per year)

•   Health Benefits & 401(k)

•   Opportunity to grow with an expanding company

•   Supportive team environment with hands-on training on our processes