Remote Health Insurance Customer Service Jobs in Secaucus, NJ

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Job Description:

BroadPath, a Sagility Company is seeking experienced Licensed Health Insurance Agents to join our growing remote team!

If you're passionate about helping people navigate their health insurance options and enjoy working from home, we'd love to hear from you. In this seasonal, fully remote role, you'll provide consultative support to customers exploring {Medicare or Under 65} health plans. Using your product knowledge and sales expertise, you'll identify each caller's needs, educate them on available plan options, and guide them toward the best solution.

This is an opportunity to make a meaningful impact while enjoying the flexibility of a remote position. Schedules, pay rates, and program details may vary based on business needs and client assignment.

Compensation Highlights

• Starting pay: $20.00 per hour, with opportunities to earn more based on experience
• Training completion bonus for employees who achieve 95% or higher attendance during training and 100% attendance during the first week of production
• End-of-season bonus based on performance, attendance, and client metrics
• Project-specific incentive opportunities (details shared during the interview process)
• Additional bonus information provided during training
• Weekly pay

Schedule

Schedules are assigned based on business needs and may fall between:

Monday–Sunday | 8:00 AM–10:00 PM (Client Local Time)

What You'll Do

As a Licensed Health Insurance Agent, you will:

• Answer inbound calls from customers exploring health insurance options
• Conduct a comprehensive needs assessment through active listening
• Educate customers on available health plans and benefits
• Recommend the plan that best meets each customer's needs
• Confidently guide conversations toward a successful enrollment
• Build trust and lasting relationships with members and prospective customers
• Represent BroadPath, a Sagility Company, and our client partners with professionalism and care
• Thrive as part of a collaborative virtual team while working from home

What You'll Bring

• Active resident Health Insurance Producer License
• Ability to obtain reciprocal state health insurance licenses if required
• High school diploma or equivalent
• At least one successful season as a Licensed Health Insurance Agent in a Telesales environment
• Strong consultative sales and customer service skills
• Confidence assuming the sale and guiding customers through the enrollment process
• Ability to multitask across multiple systems while maintaining accuracy and efficiency
• Ability to remain seated for extended periods while working productively in a remote environment

Our Remote Culture

At BroadPath, a Sagility Company, we believe transparency, authenticity, and collaboration create exceptional remote teams. Camera engagement is an important part of how we connect, communicate, and support one another.

What you can expect:

• On-camera participation during interviews, training, team meetings, coaching sessions, and regular check-ins
• Collaborative face-to-face virtual interactions that encourage engagement and teamwork
• A supportive environment where your ideas and contributions are valued

What You'll Need

Before your first day, you'll need to provide:

• 19" (or larger) monitor with VGA or HDMI port and appropriate cable
• USB wired mouse (USB wired keyboard optional)
• Reliable hardwired internet connection (minimum 25 Mbps download / 10 Mbps upload)
• Ethernet cable
• Private, distraction-free workspace that protects member confidentiality and minimizes background noise

Please note: Wi-Fi, cellular, hotspot, or other wireless internet connections are not supported, as they cannot maintain the secure VPN connection required for this role.

What We Provide

BroadPath, a Sagility Company, provides the equipment you need to be successful, including:

• Laptop
• Headset
• Bhive webcam

(Equipment is provided for the duration of your assignment.)

Additional Information

Employment may be contingent upon successful completion of background checks, previous employment verification, and education verification, as required for the position.

Compensation Philosophy

BroadPath, a Sagility Company, uses market-based compensation practices to ensure competitive pay. Your starting rate will be determined based on your experience, qualifications, geographic location, and applicable market data.

BroadPath a Sagility Company is an Equal Opportunity Employer/Veteran/Disability.

Location: