Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Quick apply
Previous sales or customer service experience is helpful, but not required * Basic computer ... supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco ...
Remote Health Insurance Customer Service information
See Rochester, MA salary details
$26.7K - $31.1K
2% of jobs
$31.1K - $35.5K
7% of jobs
$35.5K - $39.9K
11% of jobs
$41K is the 25th percentile. Wages below this are outliers.
$39.9K - $44.3K
19% of jobs
The median wage is $47K / yr.
$44.3K - $48.7K
17% of jobs
$48.7K - $53.1K
15% of jobs
$54.8K is the 75th percentile. Wages above this are outliers.
$53.1K - $57.5K
10% of jobs
$57.5K - $61.9K
9% of jobs
$61.9K - $66.3K
4% of jobs
$66.3K - $70.7K
4% of jobs
$70.7K - $75K
2% of jobs
$26.7K
$49.8K
$75K
How much do remote health insurance customer service jobs pay per year?
As of Jul 15, 2026, the average yearly pay for remote health insurance customer service in Rochester, MA is $49,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $56,500.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Remote Health Insurance Customer Service position, and why are they important?
To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.
What is a Remote Health Insurance Customer Service job?
A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.
What are typical daily responsibilities for someone in a Remote Health Insurance Customer Service role?
In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.
What job categories do people searching Remote Health Insurance Customer Service jobs in Rochester, MA look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Rochester, MA are:
What cities near Rochester, MA are hiring for Remote Health Insurance Customer Service jobs? Cities near Rochester, MA with the most Remote Health Insurance Customer Service job openings:
Contractor
Medical, Life
Re-posted 24 days ago
American Income Life Insurance rating
8.0
Based on 9 frontline employees who took The Breakroom Quiz
145th of 281 rated insurance
Job description
Work from anywhere in the U.S. Build something real.
At Globe Life American Income Division, we believe your career should fit your life, not the other way around. We're looking for driven, people-first individuals who want unlimited earning potential, growth opportunities, and to help make a genuine difference for families across the country. The best part? You can do it all remotely.
Why American Income?
- Remote Opportunities: Work from home, with the flexibility to build your own schedule
- Unlimited Earning Potential: Your performance can create the opportunity to earn more
- Performance Rewards: You can qualify for incentive trips, exclusive event tickets, and bonus opportunities
- Real Career Growth: Have the opportunity to advance based on performance with training and support along the way
- A Mission That Matters: Help families protect what matters most through tailored insurance solutions
What You'll Do
- As an independent contractor, you’ll build and maintain meaningful client relationships while offering personalized insurance solutions
- Many agents are able to complete state licensing through external training programs in as little as 10 days
- Define your personal performance goals with support from your team
What We're Looking For
- High school diploma or equivalent required; business or sales background is a plus
- Strong communicator with a natural ability to connect with people
- Self-motivated and comfortable working in a performance-based environment
- Previous sales or customer service experience is helpful, but not required
- Basic computer proficiency preferred; CRM experience is a bonus
Who We Are
American Income Life Insurance Company has spent generations helping protect working families with life, accident, and supplemental health insurance across the United States, Canada, and New Zealand. Based in Waco, Texas, American Income is a trusted provider of supplemental life insurance to labor unions, credit unions, and associations. We continue to grow because of one thing: our people.
Your next chapter starts here. Apply today and let's talk about how Globe Life American Income Division can help you build a new career.
Benefits To You
With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home.
What American Income Life Insurance employees say
Pay
Hours and flexibility
Workplace
Get the full story on Breakroom
About American Income Life
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
McKinney, TX, US
Year founded
1951