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Remote Health Insurance Customer Service Jobs in Rio Rancho, NM

ForgeFit

Remote Customer Service Specialist

Albuquerque, NM · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

Rio Rancho, NM · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Albuquerque, NM · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

BCForward

Customer Service Representative

Albuquerque, NM · Remote

$19 - $19.90/hr

Remote Duration: 18+ months with possible extension Start Date: 08/24/2026 Pay Rate: $19.90/hour on ... customer service Recognize and follow call flows with scripts Research and review customer ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Rio Rancho, NM

Remote Health Insurance Customer Service information

See Rio Rancho, NM salary details

$24.5K

$45.5K

$68.7K

How much do remote health insurance customer service jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote health insurance customer service in Rio Rancho, NM is $45,534.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,600.00 and $51,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Rio Rancho, NM? For Remote Health Insurance Customer Service jobs in Rio Rancho, NM, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Rio Rancho, NM look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Rio Rancho, NM are:
What cities near Rio Rancho, NM are hiring for Remote Health Insurance Customer Service jobs? Cities near Rio Rancho, NM with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $45,534 per year, or $21.9 per hour.

Remote Customer Service Agent

American Income Life Insurance Company

Albuquerque, NM • On-site, Remote

$14.25 - $19.25/hr

Full-time

Re-posted 8 days ago

Job description

About the Opportunity
We are currently expanding our remote team and looking for motivated individuals who enjoy helping people, learning new skills, and growing in a supportive environment.
Role Overview
In this position, you will connect with members who are interested in learning more about available benefit programs. You will provide clear information, answer questions, assist with basic online forms, and help ensure each client receives a professional experience.
Responsibilities
  • Speak with members by phone or virtually
  • Explain available benefit options in a clear and simple way
  • Answer coverage-related questions
  • Assist with basic digital applications and client information
  • Maintain organized and accurate records
  • Provide professional customer support
Qualifications
  • Strong communication skills
  • Positive and professional attitude
  • Reliable and self-motivated
  • Comfortable working remotely
  • Ability to stay organized and manage multiple tasks
  • Customer service or sales experience is helpful but not required
What We Offer
  • Hands-on training
  • Weekly pay
  • Residual income opportunities
  • Remote work flexibility
  • Company-sponsored travel incentives
  • Career growth opportunities
Apply Today
If you are looking for a remote opportunity with training, support, and long-term growth potential, apply today to learn more.

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