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Remote Health Insurance Customer Service Jobs in High Point, NC

ForgeFit

Remote Customer Service Specialist

Winston Salem, NC · On-site +1

$15.75 - $20.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Greensboro, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Liveops

Remote Customer Service Agent

High Point, NC · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Burlington, NC · Remote

$13 - $17.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Winston Salem, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Lexington, NC · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Remote Customer Service and Sales

Sedalia, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in High Point, NC

Remote Health Insurance Customer Service information

See High Point, NC salary details

$23.2K

$43.2K

$65.1K

How much do remote health insurance customer service jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote health insurance customer service in High Point, NC is $43,190.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $49,100.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in High Point, NC?

For Remote Health Insurance Customer Service jobs in High Point, NC, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in High Point, NC look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in High Point, NC are:

What cities near High Point, NC are hiring for Remote Health Insurance Customer Service jobs?

Cities near High Point, NC with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you

Remote Customer Service Representative

Graham Personnel Services

Greensboro, NC • Remote

$16.50/hr

Full-time

Medical, Dental, Vision

Posted 24 days ago

Job description

Remote Customer Service Representative (Seasonal) – Work From Home

Love helping people? Thrive in a fast-paced environment? Looking for a remote opportunity with a nationally recognized retail brand?
Graham Personnel Services is hiring Customer Service Representatives to support customers during one of the busiest and most exciting times of the year. This is more than just answering phones—you'll be helping customers with online orders, product questions, promotions, returns, and creating a first-class shopping experience.
If you're tech-savvy, customer-focused, and enjoy solving problems, we want to hear from you!
What You'll Do

As a Remote Customer Service Representative, you will:
  • Assist customers with online orders and website navigation
  • Answer questions regarding products, promotions, orders, shipping, and returns
  • Resolve customer concerns with professionalism, empathy, and confidence
  • Research inquiries and provide accurate solutions
  • Navigate multiple systems and applications simultaneously
  • Deliver exceptional customer experiences through phone and other communication channels
  • Work collaboratively with internal teams to ensure customer satisfaction
  • Use critical thinking and problem-solving skills to find the best resolution for each customer
What We're Looking For
  • Previous customer service, retail, hospitality, or call center experience preferred
  • Strong communication skills with a professional and friendly phone presence
  • Comfortable using multiple computer systems, browsers, and applications simultaneously
  • Ability to think on your feet and remain calm under pressure
  • Strong problem-solving and decision-making abilities
  • Positive attitude and willingness to learn
  • Team-oriented mindset with a passion for helping customers
  • High School Diploma or GED required
Schedule Requirements
  • Must live within one hour of High Point, NC
  • Must be available to work between 8:00 AM and 8:00 PM
  • Required to work one weekend day each week (Saturday or Sunday)
Holiday Availability Required
  • Thanksgiving Day
  • Black Friday
  • Christmas Eve
  • New Year's Day
Pay & Benefits
Pay: $16.50 per hour

Benefits:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Remote Work Opportunity
Why Apply?
This is a great opportunity to gain experience with a premier retail customer service team while working from home. We're looking for individuals who enjoy helping people, solving problems, and creating positive customer experiences during a high-volume retail season.

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