ZipRecruiter

Log In

2

Remote Health Insurance Customer Service Jobs in Crestview, FL

HSS Careers

Remote Insurance Agent

Niceville, FL · Remote

$69K - $150K/yr

Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Insurance Agent

Defuniak Springs, FL · Remote

$69K - $150K/yr

Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Insurance Agent

Crestview, FL · Remote

$69K - $150K/yr

Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Life Insurance Agent

Crestview, FL · Remote

$69K - $150K/yr

Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HSS Careers

Remote Life Insurance Agent

Niceville, FL · Remote

$69K - $150K/yr

Role Overview As a Remote Insurance Representative, you'll meet virtually with individuals and ... Previous sales or customer service experience * Strong interpersonal and relationship-building ...

HMG Careers

Sales and Service Agent Remote

Paxton, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Lockhart, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Florala, AL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Navarre, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales and Service Agent Remote

Crestview, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Navarre, FL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

next page

Showing results 1-20

All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Crestview, FL

Remote Health Insurance Customer Service information

See Crestview, FL salary details

$22K

$40.9K

$61.7K

How much do remote health insurance customer service jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote health insurance customer service in Crestview, FL is $40,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $46,500.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Crestview, FL?

For Remote Health Insurance Customer Service jobs in Crestview, FL, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Crestview, FL look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Crestview, FL are:

What cities near Crestview, FL are hiring for Remote Health Insurance Customer Service jobs?

Cities near Crestview, FL with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Crestview, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,918 per year, or $19.7 per hour.

Remote Customer Service Representative

MCI Military Recruitment

Eglin Air Force Base, FL • Remote

$14.10 - $16.25/hr

Full-time

Re-posted 5 days ago

Key responsibilities

  • Listen to customers, understand their needs, and resolve customer issues

  • Utilize systems and technology to complete account management tasks

  • Recognize sales opportunity and apply sales skills to upgrade

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.  

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade
  • Explain and position the products and processes with customers
  • Appropriately escalate customer dissatisfaction with managerial team
  • Ensure first call resolution through problems solving and effective call handling 

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem solving and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers