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Remote Health Insurance Customer Service Jobs in Brunswick, MD

Liveops

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Leesburg, VA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Germantown, MD · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Frederick, MD · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Brunswick, MD

Remote Health Insurance Customer Service information

See Brunswick, MD salary details

$24.1K

$44.8K

$67.6K

How much do remote health insurance customer service jobs pay per year?

As of Aug 26, 2026, the average yearly pay for remote health insurance customer service in Brunswick, MD is $44,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $50,900.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What cities near Brunswick, MD are hiring for Remote Health Insurance Customer Service jobs?

Cities near Brunswick, MD with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you

Remote Customer Service Representative

Automated Health Systems, Inc.

Hagerstown, MD • On-site, Remote

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz

193rd of 225 rated it services

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote and will require you to pick up equipment at our office in Elkridge, MD.
Responsibilities:
  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Benefits:
  • Health/Dental/Vision/401(k)/Paid Time Off
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities

Qualifications:
  • Minimum 1 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • Strong PC proficiency required.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.
Please visit our website for more information: www.automated-health.com
"The Enlightened Choice in Health Service Management"

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