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Remote Health Insurance Customer Service Jobs in Boston, MA

HMG Careers

Remote Insurance Agent

Brockton, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Empire State Careers

Remote Insurance Agent

Lowell, MA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

Lowell, MA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Chelsea, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Promoted2

Remote Insurance Agent

Boston, MA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Prior experience in sales, customer service, or financial services * Background in remote or ...

Sparx Hockey

Customer Service Representative

Acton, MA · On-site +1

$40K - $50K/yr

We are seeking a Customer Service Representative to join our team. As part of the Customer ... Health, Dental, Vision, 401(k) with employer match * Generous PTO * Hybrid schedule - Tues/Weds ...

Camesi Agency

Remote Sales Manager

Boston, MA · Remote

$80K - $120K/yr

Present clear, easy-to-understand life and health insurance solutions tailored to client needs ... Prior sales, leadership, or customer service experience is beneficial but not required; entry-level ...

Sparx Hockey

Customer Service Representative

Acton, MA · Hybrid

$40K - $50K/yr

We are seeking a Customer Service Representative to join our team. As part of the Customer ... Health, Dental, Vision, 401(k) with employer match * Generous PTO * Hybrid schedule - Tues/Weds ...

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Showing results 41-60

All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Boston, MA

Remote Health Insurance Customer Service information

See Boston, MA salary details

$28.2K

$52.6K

$79.3K

How much do remote health insurance customer service jobs pay per year?

As of Sep 4, 2026, the average yearly pay for remote health insurance customer service in Boston, MA is $52,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,500.00 and $59,800.00 per year, depending on experience, location, and employer.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Boston, MA?

For Remote Health Insurance Customer Service jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Health Insurance Customer Service jobs in Boston, MA look for?

The top searched job categories for Remote Health Insurance Customer Service jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Health Insurance Customer Service jobs?

Cities near Boston, MA with the most Remote Health Insurance Customer Service job openings:

Remote Health Insurance Customer Service jobs near you
Infographic showing various Remote Health Insurance Customer Service job openings in Boston, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,592 per year, or $25.3 per hour.

Customer Service Sales Representative

Zuzick & Associates

Lowell, MA • Remote

Full-time

Re-posted 15 days ago

Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k

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