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Remote Health Insurance Customer Service Jobs in Berkeley, CA

ForgeFit

Remote Customer Service Specialist

Fairfield, CA · On-site +1

$17.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

TEKsystems

Email Customer Service Representative

San Mateo, CA · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative (Email & Chat Support) - Remote Location: 100% Remote (Must reside ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Nexora Talent

Remote- Customer Experience Service

Oakland, CA · Remote

$18.25 - $25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsHealth Insurance Customer Service JobsRemote Health Insurance Customer Service JobsRemote Health Insurance Customer Service Jobs in Berkeley, CA

Remote Health Insurance Customer Service information

See Berkeley, CA salary details

$31.8K

$59.3K

$89.4K

How much do remote health insurance customer service jobs pay per year?

As of Aug 12, 2026, the average yearly pay for remote health insurance customer service in Berkeley, CA is $59,274.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $67,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Berkeley, CA? For Remote Health Insurance Customer Service jobs in Berkeley, CA, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Berkeley, CA look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Berkeley, CA are:
What cities near Berkeley, CA are hiring for Remote Health Insurance Customer Service jobs? Cities near Berkeley, CA with the most Remote Health Insurance Customer Service job openings:
Remote Health Insurance Customer Service jobs near you

Remote Health Insurance Agents: $24/hr + OT + Comm & bonuses

Thrive Health Benefits

San Francisco, CA • Remote

$768 - $1.3K/wk

Temporary

Posted 20 days ago

Job description

$24 an hour. Overtime on top during Open Enrollment. Commission on every enrollment, paid weekly. We're hiring remote ACA sales agents — helping families find health coverage they can actually afford, and getting paid properly to do it. This is a seasonal W-2 role (a real paycheck, taxes handled — not 1099). You can start as early as September 1, and Open Enrollment runs November 1 through January 15 — so it's a four-and-a-half-month paid season, not a six-week gig.

What you'll earn

  • Start as early as September 1 — $24/hour base, about 32 hours a week through training and ramp-up (roughly $768 a week)

  • Open Enrollment runs November 1 through January 15 — 50 hours a week, with overtime at $36/hour past 40, or about $1,320 a week in base pay alone + commissions on top of that

  • A note on overtime: overtime rules vary by state. Your overtime eligibility and the hours threshold that triggers it follow the law where you live, and we'll confirm exactly how it applies to you before your first shift.

  • That's roughly $21,000 in base pay from September 1 through January 15, before a dollar of commission

  • Commission on every enrollment, paid weekly, climbing the more you write

  • Extra income from ancillary products and referrals

  • A strong producer can clear $28,000+ across the full September–January season (illustrative, based on consistent production)

Two ways to earn before Open Enrollment even starts

  • $1,000 bonus for finishing early. Complete all four of these before September 1 and you lock in a $1,000 bonus: (1) transfer your appointments to us, if you currently hold appointments elsewhere; (2) complete your FFM certification; (3) complete your Georgia certification; and (4) complete all of your appointment paperwork requests. Finish your setup in the summer and you can be on the floor September 1 — with $1,000 already earned.

  • $300 for every agent you bring. Know a licensed agent? A friend, a former co-worker, anyone. Bring them to our hiring webinar. If they're hired and both of you finish through Open Enrollment, you earn $300 per agent — refer three and that's $900 on top of everything else you make.

What you'll do

  • Work 100% remote, from home

  • Help inbound callers and live transfers enroll in ACA Marketplace plans — no cold calling; we bring you the leads

  • Follow proven, compliant scripts with full training and support

What you need

  • Active E&O insurance and resident/non-resident licenses in FL, TX, and GA

  • Don't have all three yet? Apply anyway. Pass the interview and you'll receive a conditional offer with exact steps to get licensed — and we reimburse up to $375, based on the licenses you obtain. (Paid after you're licensed, not upfront.)

  • Already licensed in FL/TX/GA? You can start right away

  • A reliable computer and a wired Ethernet connection

Heads up — Open Enrollment is an intense, fixed sprint: November 1 through January 15 is 50 hours across 6 days, including Thanksgiving week, with no vacation during the window. Eleven weeks, all in.

Ready? Apply now — the earlier you're set up, the sooner you start earning.

Base pay of $24/hour is guaranteed for hours worked. Overtime is paid at $36/hour where state law provides for it; overtime rules and thresholds vary by state. Commission, bonus, and total season figures are illustrative, based on individual performance, and not guaranteed.

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