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Remote Health Insurance Customer Service Jobs in Hawaii

Remote Customer Service Specialist

Honolulu, HI · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

Our company is looking to add multiple customer service positions to our growing team of remote ... Our company culture is structured off of teamwork, ownership, and involvement to support a healthy ...

Our company is looking to add multiple customer service positions to our growing team of remote ... Our company culture is structured off of teamwork, ownership, and involvement to support a healthy ...

Our company is looking to add multiple customer service positions to our growing team of remote ... Our company culture is structured off of teamwork, ownership, and involvement to support a healthy ...

Our company is looking to add multiple customer service positions to our growing team of remote ... Our company culture is structured off of teamwork, ownership, and involvement to support a healthy ...

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Showing results 1-20

Remote Health Insurance Customer Service information

See Hawaii salary details

$27K

$50.3K

$75.8K

How much do remote health insurance customer service jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote health insurance customer service in Hawaii is $50,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,600.00 and $57,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Hawaii? For Remote Health Insurance Customer Service jobs in Hawaii, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Hawaii look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Hawaii are:
What cities in Hawaii are hiring for Remote Health Insurance Customer Service jobs? Cities in Hawaii with the most Remote Health Insurance Customer Service job openings:
Infographic showing various Remote Health Insurance Customer Service job openings in Hawaii as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $50,295 per year, or $24.2 per hour.

Remote Customer Service Specialist

ForgeFit

Honolulu, HI • On-site, Remote

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.