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Remote Health Insurance Customer Service Jobs in Arkansas

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

... service -Has strong communication skills (we'll help you improve even more) -Is dependable ... insurance or enrollment is required--we provide full training.

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Showing results 1-20

Remote Health Insurance Customer Service information

See Arkansas salary details

$21.5K

$40K

$60.4K

How much do remote health insurance customer service jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote health insurance customer service in Arkansas is $40,030.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,100.00 and $45,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in remote health insurance customer service, and why are they important?

To thrive as a Remote Health Insurance Customer Service representative, you need a solid understanding of health insurance products, excellent communication abilities, and experience in customer service. Familiarity with CRM systems, call center software, and sometimes HIPAA certification are typically valued. Strong problem-solving skills, patience, and the ability to remain professional and empathetic during challenging interactions help set top performers apart. These skills are essential for accurately assisting policyholders, resolving concerns efficiently, and providing a positive customer experience in a remote and regulated environment.

What is a remote health insurance customer service?

A Remote Health Insurance Customer Service job involves assisting customers with inquiries related to health insurance plans, coverage options, claims, and billing—all while working from home. Representatives communicate with customers via phone, email, or chat to provide guidance and resolve issues. This role requires strong communication skills, knowledge of health insurance policies, and the ability to handle customer concerns empathetically. Efficient problem-solving and familiarity with insurance regulations are also essential.

What are the typical daily responsibilities of a remote health insurance customer service?

In this role, your main duties will include answering incoming calls or messages from policyholders, helping them understand their coverage, claims status, and resolving billing or eligibility issues. You'll frequently use online systems to document inquiries, update account information, and escalate complex cases to specialized teams when needed. Collaboration often occurs virtually, with team meetings or coaching sessions to stay updated on policy changes and best practices. The work environment is generally structured yet remote, allowing you to manage tasks from home while meeting established performance metrics. This role provides valuable experience with insurance operations and customer relations, paving the way for potential growth in healthcare administration or supervisory positions.

What are popular job titles related to Remote Health Insurance Customer Service jobs in Arkansas? For Remote Health Insurance Customer Service jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Remote Health Insurance Customer Service jobs in Arkansas look for? The top searched job categories for Remote Health Insurance Customer Service jobs in Arkansas are:
What cities in Arkansas are hiring for Remote Health Insurance Customer Service jobs? Cities in Arkansas with the most Remote Health Insurance Customer Service job openings:
Infographic showing various Remote Health Insurance Customer Service job openings in Arkansas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,030 per year, or $19.2 per hour.

Customer Service Fully Remote Work

American Income Life Insurance Company

Jonesboro, AR • On-site, Remote

$90K - $120K/yr

Full-time

Posted 22 days ago


Job description

AO Globe Life is hiring professionals who are ready to step into a flexible, remote career with long-term growth and meaningful work.
If you've built experience in customer service, sales, healthcare, hospitality, or other people-focused roles, this opportunity allows you to apply those skills in a more structured, growth-oriented environment.
With inbound client interest, training, and mentorship provided, you can focus on building relationships and developing professionally from day one.What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and follow-up
  • Deliver a professional, client-first experience
  • Participate in training, mentorship, and development sessions
Why Professionals Make the Switch
  • 100% remote - no commute, more control over your time
  • Clients have already requested information
  • Structured training and ongoing mentorship
  • Clear advancement pathways into leadership roles
  • Long-term growth supported by performance
  • A career path that rewards consistency and initiative
What We're Looking For
  • Strong communication and relationship-building skills
  • Organized and comfortable using digital tools
  • Self-motivated professionals who work well independently
  • Experience in customer-facing roles (preferred, not required)
  • Must be authorized to work in the United States
  • Reliable internet and a Windows-based computer with webcam
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to support working families nationwide. Our remote-first model is built on service, mentorship, and long-term career development.