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Remote Health Information Management Jobs in Springfield, MA

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Remote Health Information Management information

See Springfield, MA salary details

$33.9K

$80.6K

$136K

How much do remote health information management jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote health information management in Springfield, MA is $80,605.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $109,100.00 per year, depending on experience, location, and employer.

What is remote health information management?

A Remote Health Information Management (HIM) job involves overseeing and securing patient health records while ensuring compliance with healthcare regulations. Professionals in this role manage electronic health records (EHRs), coding, billing, and data analysis to support healthcare operations. They work remotely using digital tools to maintain accuracy, privacy, and accessibility of medical information. Typical positions in remote HIM include medical coders, health information technicians, and compliance specialists. Strong knowledge of healthcare privacy laws, such as HIPAA, and proficiency in health data systems are essential for success in this field.

What does remote health information management do?

A Remote Health Information Management professional is generally responsible for reviewing, organizing, and maintaining patient records while ensuring compliance with healthcare privacy laws and regulations. Daily tasks often include updating electronic health records (EHRs), processing requests for information release, coding medical data, and auditing documentation for accuracy and completeness. You may collaborate virtually with physicians, nurses, and administrative staff to resolve discrepancies and support seamless patient care processes. This remote work environment demands a high level of self-motivation and the ability to manage priorities independently while maintaining open lines of communication with team members. Mastering these responsibilities helps maintain data integrity and supports the smooth operation of healthcare services.

What are the key skills and qualifications needed for remote health information management?

To thrive in Remote Health Information Management, you need expertise in medical records management, familiarity with health data privacy regulations (like HIPAA), and a background in health information technology or a related field. Proficiency with electronic health record (EHR) systems, release of information (ROI) software, and industry certifications such as RHIA or RHIT are highly valued. Strong organization, attention to detail, and independent time-management skills help remote professionals excel in this role. These skills are essential to ensure accurate, secure, and efficient handling of sensitive health data while working off-site.

Can you work from home with a remote health information management degree?

Remote health information management professionals can often work from home, especially in roles involving electronic health records, data analysis, and coding. These jobs typically require strong computer skills, familiarity with health IT systems, and sometimes certification, making remote work feasible with the right setup. However, some positions may still require on-site presence for tasks like record retrieval or audits.

Is there a demand for remote health information management?

Remote health information management professionals are in high demand due to the increasing adoption of electronic health records and telehealth services. Employers seek skilled workers with knowledge of healthcare data, coding, and compliance standards, making remote roles a growing part of the healthcare industry workforce.

What are popular job titles related to Remote Health Information Management jobs in Springfield, MA?

For Remote Health Information Management jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Remote Health Information Management jobs in Springfield, MA look for?

The top searched job categories for Remote Health Information Management jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Health Information Management jobs?

Cities near Springfield, MA with the most Remote Health Information Management job openings:

Remote Health Information Management jobs near you
Infographic showing various Remote Health Information Management job openings in Springfield, MA as of August 2026, with employment types broken down into 4% Internship, 68% Full Time, 24% Part Time, 2% Temporary, and 2% Summer. Highlights an 67% In-person, 2% Hybrid, and 31% Remote job distribution, with an average salary of $80,605 per year, or $38.8 per hour.

Client Success Manager (MSP) - IT Services & Marketing (Remote)

Evernet

Tolland, CT • On-site, Remote

Part-time

Re-posted 12 days ago

Job description

Client Success Manager (MSP) - IT Services & Marketing (Remote)
Fully Remote | Part-Time | Opportunity to Grow into Full-Time
Build Relationships. Deliver Exceptional Service. Grow With Us.
Do you thrive on building lasting client relationships and becoming the trusted person clients rely on?
Do you enjoy working with business owners, solving problems, and ensuring every client receives an outstanding experience?
If you have experience working for an IT Managed Service Provider (MSP), this could be the perfect opportunity for you.
EVERNET Consulting is a growing IT Managed Services & Marketing firm looking for an experienced Client Success Manager to become the primary point of contact for our clients after onboarding. You'll work alongside our IT and Marketing teams to ensure every client receives exceptional service while helping strengthen long-term partnerships that drive our continued growth.
• Experience with Autotask PSA is highly preferred. Candidates with Autotask experience, MSP account management, client success, service coordination, or billing experience are especially encouraged to apply.
This is a 100% remote, part-time position with a clear path to becoming full-time as our company continues to grow.
If you enjoy talking with clients, coordinating with technical teams, keeping accounts organized, and making sure nothing falls through the cracks-you'll fit right in.
What You'll Do
As our Client Success Manager, you'll serve as the trusted advisor for your assigned clients, ensuring they receive exceptional service while coordinating closely with our IT and Marketing teams.
You'll build relationships, oversee account health, coordinate billing communications, conduct regular business reviews, identify growth opportunities, and help ensure our clients continue to view EVERNET as a trusted long-term partner.
Client Relationship Management
  • Serve as the primary point of contact for assigned client accounts
  • Build strong, long-term relationships through proactive communication
  • Conduct regular client check-ins, account reviews, and business reviews
  • Coordinate service requests with our IT and Marketing teams
  • Ensure projects and ongoing services stay on track
  • Identify opportunities to expand services and strengthen client partnerships
  • Resolve concerns quickly while delivering an outstanding client experience

Billing & Account Coordination
  • Answer client billing questions professionally and confidently
  • Follow up on invoices and outstanding balances
  • Coordinate billing adjustments with internal departments
  • Help clients navigate payment portals and billing processes
  • Review delivered services to help ensure accurate invoicing
  • Perform vendor reconciliations with exceptional attention to detail

Service Quality & Team Collaboration
  • Review ticket quality and documentation
  • Maintain detailed notes within Autotask PSA and other business systems
  • Collaborate with technicians, marketing specialists, and leadership
  • Help improve internal processes and client satisfaction
  • Represent EVERNET professionally in every interaction

What We're Looking For
Required
  • Outstanding communication and relationship-building skills
  • Professional and confident phone presence
  • Comfortable speaking with clients throughout the day
  • Exceptional organization and attention to detail
  • Ability to manage multiple client accounts and priorities
  • Strong problem-solving skills and follow-through
  • Self-motivated with the ability to work independently from home
  • Dedicated, distraction-free home office

Preferred
  • Experience working for an IT Managed Service Provider (MSP)
  • Client Success or Account Management experience
  • Marketing agency or digital marketing experience
  • Autotask PSA experience
  • QuickBooks experience
  • Experience with ticketing systems and PSA platforms
  • Microsoft 365 experience
  • Familiarity with managed IT services
  • Experience supporting law firms, healthcare organizations, accounting firms, financial institutions, or other professional service businesses

This Position Is Perfect For Someone Who...
  • Loves building long-term client relationships
  • Enjoys being the trusted "go-to" person clients ask for by name
  • Takes ownership and follows through
  • Likes staying organized and keeping moving parts on track
  • Wants to grow with a company instead of simply filling a role
  • Thrives in a fast-paced, collaborative environment where your work truly makes a difference

Success Looks Like
You'll be successful when you:
  • Build strong, lasting client relationships
  • Help retain and grow existing accounts
  • Keep communication proactive, clear, and professional
  • Ensure billing questions are resolved quickly
  • Maintain excellent documentation
  • Collaborate effectively with internal teams
  • Deliver a world-class client experience every day

About EVERNET Consulting
EVERNET Consulting is a growing IT Managed Services and Marketing firm serving businesses throughout the United States.
We partner with law firms, healthcare organizations, accounting firms, financial institutions, manufacturers, and other professional businesses by providing:
  • Managed IT Services
  • Cybersecurity
  • Cloud Solutions
  • Digital Marketing
  • Strategic Consulting

Our mission is simple:
Deliver exceptional service while becoming a trusted partner our clients can rely on.
Why You'll Love Working Here
  • 100% Remote
  • Flexible part-time schedule
  • Opportunity to transition into a full-time role
  • Competitive compensation based on experience
  • Work directly with leadership
  • Help shape processes in a growing company
  • Support clients across multiple industries
  • Collaborative, supportive team environment
  • Real opportunities for professional growth and advancement

Important
This is a client-facing position requiring frequent phone communication.
A significant portion of your day will include client check-ins, account reviews, billing conversations, service follow-ups, and coordinating with our internal teams.
If you enjoy building relationships over the phone, solving problems, and becoming a trusted resource for clients, you'll thrive in this role.
If you strongly prefer primarily email-based communication, this position may not be the best fit.
Ready to Grow With Us?
If you're looking for more than just another remote job-and want an opportunity to build your career with a growing IT Managed Services and Marketing firm-we'd love to hear from you.
Apply today and tell us why you'd be a great fit for EVERNET Consulting.
Build Relationships. Deliver Excellence. Grow Your Career.

Apply