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Remote Gym Customer Service Jobs in Newark, NJ (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · On-site +1

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at ...

ForgeFit

Remote Customer Service Specialist

New York, NY · On-site +1

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at ...

Anytime Fitness

Customer Service

Manhattan, NY · Remote

$18 - $19/hr

Position Overview As a Remote Customer Service / Member Support Representative for Anytime Fitness ... Provide information about memberships, promotions, club services, billing, scheduling and gym ...

CAFI

Customer Service Position- Full time REMOTE

Manhattan, NY · Remote

$17.75 - $24/hr

Customer Service Position- Full time REMOTE For over 72 years we have assisted thousands of business, credit unions and veterans associations with their HR. We are hiring for customer-service benefit ...

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See Newark, NJ salary details

$10

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$28

How much do remote gym customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote gym customer service in Newark, NJ is $19.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.88 per hour, depending on experience, location, and employer.

What is the difference between Remote Gym Customer Service vs Remote Fitness Trainer?

AspectRemote Gym Customer ServiceRemote Fitness Trainer
CredentialsBasic customer service skills, sometimes certifications in customer supportFitness certifications (e.g., NASM, ACE), CPR certification often required
Work EnvironmentCustomer support centers, home offices, online chat platformsHome gyms, online platforms, video conferencing tools
Employer & Industry UsageGyms, fitness brands, health clubsPersonal training companies, fitness apps, online coaching platforms
Search & Comparison IntentCustomer support roles in fitness industryOnline fitness coaching and training jobs

Remote Gym Customer Service focuses on assisting clients with memberships, billing, and inquiries, requiring customer support skills. Remote Fitness Trainers provide personalized workout guidance, needing fitness certifications and training expertise. While both roles operate online within the fitness industry, their responsibilities and credentials differ significantly.

What are popular job titles related to Remote Gym Customer Service jobs in Newark, NJ? For Remote Gym Customer Service jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Remote Gym Customer Service jobs in Newark, NJ look for? The top searched job categories for Remote Gym Customer Service jobs in Newark, NJ are:
What cities near Newark, NJ are hiring for Remote Gym Customer Service jobs? Cities near Newark, NJ with the most Remote Gym Customer Service job openings:
Remote Gym Customer Service jobs near you

Remote Customer Service Specialist

ForgeFit

Jersey City, NJ • On-site, Remote

$17.75 - $23.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.

Apply