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Remote Government Jobs in Howell, MI (NOW HIRING)

Hybrid and/or remote work schedule available Sponsorship: Not available What You'll Do * Assist in ... Core technology-engineering team, especially strong in healthcare, government, and institutional ...

Remote Government information

What is a remote government?

A Remote Government job is a position within a government agency or department that allows employees to work from home or another remote location. These jobs can be in various fields, such as IT, customer service, policy analysis, or administration. Many government agencies offer remote positions to improve work-life balance and expand their talent pool. However, some roles may require occasional on-site work or security clearances. Remote government jobs typically provide stable employment with competitive benefits.

What are the key skills and qualifications needed to thrive in a remote government position?

To thrive in a Remote Government role, candidates generally need experience in public administration, policy analysis, and project management, often with a relevant bachelor's or master's degree. Familiarity with government-specific software systems, secure communication tools, and compliance frameworks (such as FOIA, HIPAA, or federal grant management platforms) is often required. Outstanding communication, self-motivation, and time-management skills help remote government professionals excel in a distributed team environment. These skills and qualifications are crucial for ensuring productivity, regulatory compliance, and effective public service delivery while working offsite.

What are some challenges unique to working in a remote government position, and how can I prepare for them?

One challenge of working in a remote government role is maintaining clear communication and collaboration with colleagues and stakeholders, as many interactions take place virtually and may involve sensitive or confidential information. You may also encounter strict security protocols and deadlines that require excellent organizational and technical skills. To prepare, familiarize yourself with secure digital collaboration tools, remote work best practices, and any agency-specific requirements. Prioritizing proactive updates, regular check-ins, and clear documentation can help you succeed in a virtual government environment.

Which remote government job is best for work from home?

Remote government jobs such as administrative roles, policy analysts, and IT specialists are well-suited for work from home. These positions often require strong communication skills, familiarity with government systems, and sometimes security clearances, with many offering flexible schedules and remote collaboration tools.

What are the most commonly searched types of Government jobs in Howell, MI?

The most popular types of Government jobs in Howell, MI are:

What are popular job titles related to Remote Government jobs in Howell, MI?

For Remote Government jobs in Howell, MI, the most frequently searched job titles are:

What job categories do people searching Remote Government jobs in Howell, MI look for?

The top searched job categories for Remote Government jobs in Howell, MI are:

What cities near Howell, MI are hiring for Remote Government jobs?

Cities near Howell, MI with the most Remote Government job openings:

Infographic showing various Remote Government job openings in Howell, MI as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Government Programs Customer Service Representative

Delta Dental of Michigan

Farmington Hills, MI • On-site, Remote

$15.75 - $21.50/hr

Full-time

Medical, Dental

Re-posted 2 days ago


Job description

Job Title:
Government Programs Customer Service Representative
Number of Positions:
6
Location:
Farmington Hills, MI
Location Specifics:
Fully Remote
Job Summary:
Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills office for team meetings, collaborative sessions, and training.
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Typical Assignments
  • Promptly and professionally responds to member, client and provider questions through multiple channels, including, but not limited to telephone, email, fax and U.S. mail communication using proper etiquette, grammar, punctuation, etc.
  • Clearly and accurately communicates all eligibility, benefit, claim status and payment information related to caller's questions
  • Properly identifies the reason(s) for the call and provides appropriate resolution to inquiries and complaints within specified timeframes and guidelines established by regulatory agencies or client contracts.
  • Informs and assists callers with grievance and the claims appeals processes, as necessary
  • Clearly, accurately and thoroughly documents information in the customer relationship management system to ensure all relevant details of the phone call are captured.
  • Understands the importance of adhering to regulatory requirements
  • Meets or exceeds quality standards as required for position
  • Meets or exceeds call center metrics as required for position
  • Enters and adjusts claims as required

#LI-Remote
Minimum Requirements:
Bidding Requirements
  • Employees must have the ability to work an assigned eight (8) hour schedule starting as early as 7:55 a.m. and ending as late as 11:00 p.m., Monday through Friday
  • Possess a high school diploma or equivalent, with an associate's degree in business administration or a related field preferred
  • Two years of customer service experience in a business environment that requires the use of a software application to assist customers, preferably in a call center assisting Medicare and/or Medicaid enrollees
  • Demonstrated knowledge of personal computers and software applications (including Windows) through previous experience and/or coursework
  • Successful completion of the customer service simulation assessment with a minimum score of 62 out of a possible 100 (assessment waived if candidate previously passed test while at Delta Dental or if previously held Customer Service Trainee, Customer Service Advisor, or Customer Service Associate position)
  • Successful completion of the customer service multitasking and call logging assessment with a minimum score of 65 out of a possible 100
  • Successful completion of the customer service email composition assessment with a minimum score of 62 out of a possible 100

The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.