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Remote Goodwill Jobs in Salem, MA (NOW HIRING)

TEKsystems

Remote Customer Service Representative

Boston, MA · Remote

$17.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a fully remote opportunity with a collaborative team environment and the chance to make an immediate impact during a busy enrollment season. Schedule Monday through Friday Operating Hours: 7 ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Nexora Talent

Remote- Customer Experience Service

Boston, MA · Remote

$17.50 - $23.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

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All JobsGoodwill JobsRemote Goodwill JobsRemote Goodwill Jobs in Salem, MA

Remote Goodwill information

See Salem, MA salary details

$16

$30

$41

How much do remote goodwill jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote goodwill in Salem, MA is $30.24, according to ZipRecruiter salary data. Most workers in this role earn between $23.65 and $36.25 per hour, depending on experience, location, and employer.

What is a Remote Goodwill?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What are popular job titles related to Remote Goodwill jobs in Salem, MA?

For Remote Goodwill jobs in Salem, MA, the most frequently searched job titles are:

What job categories do people searching Remote Goodwill jobs in Salem, MA look for?

The top searched job categories for Remote Goodwill jobs in Salem, MA are:

What cities near Salem, MA are hiring for Remote Goodwill jobs?

Cities near Salem, MA with the most Remote Goodwill job openings:

Remote Goodwill jobs near you

Entry Level Leadership (Remote)

American Income Life

Boston, MA • Remote

$16.50 - $22.25/hr

Full-time

Posted 5 days ago

American Income Life Insurance rating

8.5

Company rating: 8.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

108th of 309 rated insurance

Job description

Remote Customer Benefits Representative (Entry-Level Leadership Track)

Location: Remote (U.S.)

Schedule: Full-Time

About the Role

We are currently expanding and looking to bring on motivated individuals for a remote position with a fast-growing organization. This role focuses on helping families understand and access valuable benefits while developing leadership and communication skills.

No prior experience is required—we provide full training, mentorship, and a clear path for growth into leadership.

⸻

Who We're Looking For

Strong communication skills

Coachable and motivated individuals

Positive attitude and work ethic

Comfortable working independently in a remote setting

Leadership-minded (or open to growing into leadership)

⸻

Why This Opportunity Stands Out

No prior experience required

Fast-track advancement opportunities

Work with a supportive and driven team

Make a meaningful impact by helping families

Requirements

What You'll Do:

Meet virtually with clients to review and explain benefits

Help families access no-cost and supplemental programs

Build relationships and provide ongoing client support

Schedule and manage appointments

Work within a structured system designed for success

Benefits

Remote work (work from anywhere)

Step-by-step training and mentorship

Weekly team support and coaching

Clear advancement opportunities into leadership roles

Performance-based incentives and recognition

What American Income Life Insurance employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom