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Remote Goodwill Jobs in Riverside, NJ (NOW HIRING)

PeopleJoy

Customer Support Representative

Philadelphia, PA · On-site +1

$40K - $58K/yr

Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term disability, life insurance What Does a CSR at PeopleJoy Do? * Respond to client inquiries via phone ...

PeopleJoy

Customer Support Representative

Philadelphia, PA · Remote

$40K - $58K/yr

Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term disability, life insurance What Does a CSR at PeopleJoy Do? * Respond to client inquiries via phone ...

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Showing results 21-32

All JobsGoodwill JobsRemote Goodwill JobsRemote Goodwill Jobs in Riverside, NJ

Remote Goodwill information

See Riverside, NJ salary details

$15

$27

$38

How much do remote goodwill jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote goodwill in Riverside, NJ is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $21.83 and $33.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What is a Remote Goodwill?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What job categories do people searching Remote Goodwill jobs in Riverside, NJ look for? The top searched job categories for Remote Goodwill jobs in Riverside, NJ are:
What cities near Riverside, NJ are hiring for Remote Goodwill jobs? Cities near Riverside, NJ with the most Remote Goodwill job openings:
Remote Goodwill jobs near you
Infographic showing various Remote Goodwill job openings in Riverside, NJ as of August 2026, with employment types broken down into 73% Full Time, and 27% Part Time. Highlights an 47% In-person, 13% Hybrid, and 40% Remote job distribution, with an average salary of $58,137 per year, or $28 per hour.

Client/Member Service Representative

TAC Benefits Group LLC

Fort Washington, PA • Remote

$15.50 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

General Description

TAC Benefits Group’s Client/Member Service Representative is the primary customer facing advocate for our customers and would assist clients year-round with plan administration, renewal strategies, enrollment/education, and general service.

Job Duties

  • Service & support client accounts for day-to-day issues
  • Collect data for RFPs, quoting, and renewals
  • Maintain current product knowledge for all key carriers
  • Analyze, investigate, and resolve client concerns pertaining to claims and billing
  • Address member concerns, and maintain exemplary customer service
  • Build and maintain direct relationships with clients and industry partners
  • Assist with COBRA administration and Spending Account administration
  • Conduct group enrollment meetings/webinars for new clients and new hires
  • Update and maintain a CRM system and run reporting when necessary.
  • Work closely with sales representatives
  • Assist with preparing analyses, that may occasionally be customized
  • Rate and Contribution analysis
  • Financial funding analysis, e.g., fully insured versus self-funded.
  • Miscellaneous duties as assigned

Job Qualifications

  • 3+ years of experience in employee benefits and/or consulting, brokerage, or carrier environment
  • Proven ability to diagnose and resolve issues, of all kinds
  • Clear organizational skills
  • Strong interpersonal and team skills.
  • Proficiency in Excel, PowerPoint, and MS Word.
  • Experience with employee benefit products including medical, prescription, vision, dental, life, and disability plans FSA, HSA, Cobra, etc.
  • Knowledge of medical plans with Blue Cross, Aetna, and other major carriers.
  • Knowledge of the employee benefits regulations such as ACA, ERISA, HIPAA, etc.
  • Some understanding of self-insured medical and stop-loss plans is helpful.
  • Ability to successfully manage multiple projects and deliver quality.
  • Flexibility to change projects quickly when needed
  • Polished oral and written communication skills.
  • Strong analytical and creative skills - The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges.
  • Self-starter attitude and ability to work independently with minimal supervision
  • Life & Health Insurance License or ability to obtain one within 6 months of hire

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave

Schedule:

  • 8-hour shift

Experience:

  • Benefits: 3 years (Preferred)

Work Location: Remote/Hybrid