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Remote Goodwill Jobs in Columbia, SC (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

SC · On-site +1

$14.75 - $20/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

All JobsGoodwill JobsRemote Goodwill JobsRemote Goodwill Jobs in Columbia, SC

Remote Goodwill information

See Columbia, SC salary details

$14

$25

$34

How much do remote goodwill jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote goodwill in Columbia, SC is $25.60, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $30.67 per hour, depending on experience, location, and employer.

What are some common challenges faced by employees in Remote Goodwill positions, and how can they be overcome?

Remote Goodwill employees often encounter challenges such as staying connected with their team, balancing multiple donor or client requests, and communicating the organization's mission virtually. To overcome these issues, it is important to establish a structured daily routine, utilize collaboration tools (like video conferencing and chat apps), and prioritize proactive communication with both colleagues and clients. Effective time management and clear documentation also help in maintaining productivity and service quality. Most organizations provide virtual training and regular check-ins to support remote staff and ensure they feel engaged and included in the broader mission.

What is a Remote Goodwill?

A Remote Goodwill job refers to a position with Goodwill that allows employees to work from home or outside a traditional office setting. These roles can include customer service, administration, IT support, e-commerce, and other remote-friendly tasks. Employees in these positions support Goodwill’s mission while enjoying the flexibility of remote work. Availability and job responsibilities may vary by location and specific role.

What are the key skills and qualifications needed to thrive in the Remote Goodwill position, and why are they important?

To excel in a Remote Goodwill role—such as an online donor relations coordinator or remote customer support representative for Goodwill Industries—candidates need excellent communication, organizational, and customer service skills, often combined with prior experience in non-profit or retail settings. Familiarity with CRM software, virtual meeting platforms, and basic office productivity tools is usually expected. Strong empathy, patience, and a proactive attitude towards both donors and clients set outstanding remote team members apart. These abilities are vital for building positive relationships, ensuring mission-driven service, and effectively supporting the organization's goals in a distributed work environment.

What are popular job titles related to Remote Goodwill jobs in Columbia, SC? For Remote Goodwill jobs in Columbia, SC, the most frequently searched job titles are:
What job categories do people searching Remote Goodwill jobs in Columbia, SC look for? The top searched job categories for Remote Goodwill jobs in Columbia, SC are:
What cities near Columbia, SC are hiring for Remote Goodwill jobs? Cities near Columbia, SC with the most Remote Goodwill job openings:
Remote Goodwill jobs near you
Infographic showing various Remote Goodwill job openings in Columbia, SC as of July 2026, with employment types broken down into 80% Full Time, and 20% Temporary. Highlights an 100% Remote job distribution, with an average salary of $53,253 per year, or $25.6 per hour.

Remote Customer Service Representative

Annuity Health

Columbia, SC • Remote

$16 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

337th of 481 rated business services

Job description

Description

The Remote Customer Service Representative is responsible for phone contact with patients to collect payment for medical billson behalf of our clients. This involves working in a fast-paced call center environment to establish contact with customers to negotiate payment and/or set up payment arrangements to collect account receivables.


To perform successfully in a virtual environment, the remote Customer Service Representative must be comfortable

with technology and can easily understand and learn the technical requirements of the position.


Duties/Responsibilities

  • Provide exceptional patient service in the name of the client
  • Contact patients via telephone to collect payment on medical bills
  • Communicates accurate information to patients in a clear, concise and professional manner
  • Review patient accounts and documents patients' interaction and feedback
  • Negotiates appropriate and reasonable payments with customers
  • Sets up patient payments via check, electronic transfer or credit card
  • Responsible for understanding and complying with all policies and procedures
  • Meets or exceeds established goals
  • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction
  • All other duties as assigned by management


Required Skills/Knowledge

  • Customer/Client Focus
  • Communication Proficiency
  • Confidentiality/Integrity
  • Teamwork Orientation
  • Basic computer skills necessary


Education/Experience

  • Customer service experience preferred
  • Prior medical billing or healthcare revenue cycle experience strongly preferred
  • High school diploma or General Education Development (GED) Certificate required
  • One to two years of college preferred

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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